Asus DSL-AC55U slow ADSL speeds on Spark

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UsernameNotAllowed

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#2052801 10-Jul-2018 16:17

Yes, the message pops up on ethernet and wifi. The DSL light stays on and internet connection light turns off, coming back after a few minutes.

hio77

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#2052807 10-Jul-2018 16:24

Interesting.

I've kicked off a monitor. bare with it for 24 hours..

It looks to me like there was 3 DSL drops since the flick, one you hit 40/7 before dropping back down to normal. the rest look to be PPP only drops.

Could be something on the underlying connection - eg Errors on the line causing drops.

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hio77

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#2054972 12-Jul-2018 12:58

Following up on this one, Disconnections look to be dailer based.

Possible there is an alarm installed without a splitter? faulty filter?

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UsernameNotAllowed

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#2055329 12-Jul-2018 20:38

We don't have an alarm. But I realised I hadn't put a DSL filter on all the landline phones in the house. I have plugged all of them into filters now. Not sure if that makes much difference though.

sbiddle

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#2055359 12-Jul-2018 21:28

UsernameNotAllowed: We don't have an alarm. But I realised I hadn't put a DSL filter on all the landline phones in the house. I have plugged all of them into filters now. Not sure if that makes much difference though.

It will make a huge difference if anybody was trying to use one of the phones. That would have caused an immediate disconnect every time you picked up the phone.

hio77

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#2055371 12-Jul-2018 21:52

sbiddle:

UsernameNotAllowed: We don't have an alarm. But I realised I hadn't put a DSL filter on all the landline phones in the house. I have plugged all of them into filters now. Not sure if that makes much difference though.

It will make a huge difference if anybody was trying to use one of the phones. That would have caused an immediate disconnect every time you picked up the phone.

as above.

this is exactly what i was seeing at the network level.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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