VDSL speed much lower that sync rate

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VDSL speed much lower that sync rate

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25 posts

Geek

#975463 27-Jan-2014 23:28

FireEngine:
DensitY: 39.66Mbit/sec on speedtest downstream (synced at around 41 so pretty good all things considering)

Awesome! glad we could sort it out for you. Sorry it wasn't setup properly from the get-go.

Not a problem, Thank you.

Phewsion

30 posts

Geek
Inactive user

#975486 28-Jan-2014 00:40

Rather than starting a new thread thought I'd chime in here

I might be having the same problem, It was installed last monday so I gave it a week to see how it went before posting

Netcomm Router Stats

Speedtest to Orcon Servers

Speedtest to Vodafone Server

FireEngine

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#975493 28-Jan-2014 06:59

Phewsion: Rather than starting a new thread thought I'd chime in here

I might be having the same problem, It was installed last monday so I gave it a week to see how it went before posting

This is fixed, please reboot.

Regards FireEngine

Phewsion

30 posts

Geek
Inactive user

#975511 28-Jan-2014 07:25

omg so fast (both in speed and fixing), thank you kindly :D

FireEngine

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#975513 28-Jan-2014 07:36

Phewsion:

omg so fast (both in speed and fixing), thank you kindly :D

Welcome!

Regards FireEngine

alexchung5111

14 posts

Geek

#975800 28-Jan-2014 12:57

I can only get around 30Mbps
Could you help me plz ?

FireEngine

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#976056 28-Jan-2014 16:58

alexchung5111: I can only get around 30Mbps
Could you help me plz ?

You are on the right profile, can you reboot and if still an issue let me know the sync rate as well as throughput please.

Regards FireEngine

Quic Broadband

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alexchung5111

14 posts

Geek

#976637 29-Jan-2014 13:08

FireEngine:
alexchung5111: I can only get around 30Mbps
Could you help me plz ?

You are on the right profile, can you reboot and if still an issue let me know the sync rate as well as throughput please.

I rebooted it, here is the info from the modem

FireEngine

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#976640 29-Jan-2014 13:13

alexchung5111:
FireEngine:
alexchung5111: I can only get around 30Mbps
Could you help me plz ?

You are on the right profile, can you reboot and if still an issue let me know the sync rate as well as throughput please.

I rebooted it, here is the info from the modem

You are getting 90% of your sync rate which is fine, VDSL is sensitive to distance from the line card and copper quality but once you have a sync rate, 90% as throughput is good.

What was you previous ADSL sync rate?

Regards FireEngine

hio77

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Lizard Networks

#976691 29-Jan-2014 13:58

alexchung5111:
FireEngine:
alexchung5111: I can only get around 30Mbps
Could you help me plz ?

You are on the right profile, can you reboot and if still an issue let me know the sync rate as well as throughput please.

I rebooted it, here is the info from the modem

with an attenuation of 19, your speeds are about where they are should be..

looks like you have a DLM-1 profile too. so thats great.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alliao

321 posts

Ultimate Geek

#977633 30-Jan-2014 19:58

that DLM-1 profile sure looks sweet, any idea how I can get on to it? I've read that epic thread over at snap, looks like waiting and hoping the only way?

I didn't know about the 10 days profiling period and I went ahead and removed the filter since I'm on naked connection anyway, so loads of reconnection in the first and second day.

So now even though it says

Attainable Rate (Kbps):

51495

12912

I connect at

Rate (Kbps):

46140

10354

any pointers?

hio77

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Lizard Networks

#977638 30-Jan-2014 20:12

alliao: that DLM-1 profile sure looks sweet, any idea how I can get on to it? I've read that epic thread over at snap, looks like waiting and hoping the only way?

I didn't know about the 10 days profiling period and I went ahead and removed the filter since I'm on naked connection anyway, so loads of reconnection in the first and second day.

So now even though it says

Attainable Rate (Kbps): 51495 12912
I connect at

Rate (Kbps): 46140 10354
any pointers?

the reboots will have pushed your chances right back.

more than about 1 reboot a day (depending of if the DSLAM picks the reboot to be a crash or a disconnection), will loose DLM-1 instantly.

ild keep your modem offline for 5 or so mins, so the DSLAM marks it as a normal power down, and not the line being "unstable", this seems to stop DLM moves - but again doing it often will not be so healthy..

whats your line attenuation? your speed possibly indicates you might be on a pretty short line, inwhich case you have a high chance of getting a 17A profile.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alliao

321 posts

Ultimate Geek

#977726 30-Jan-2014 22:47

hio77:
alliao: that DLM-1 profile sure looks sweet, any idea how I can get on to it? I've read that epic thread over at snap, looks like waiting and hoping the only way?

I didn't know about the 10 days profiling period and I went ahead and removed the filter since I'm on naked connection anyway, so loads of reconnection in the first and second day.

So now even though it says

Attainable Rate (Kbps): 51495 12912
I connect at

Rate (Kbps): 46140 10354
any pointers?

the reboots will have pushed your chances right back.

more than about 1 reboot a day (depending of if the DSLAM picks the reboot to be a crash or a disconnection), will loose DLM-1 instantly.

ild keep your modem offline for 5 or so mins, so the DSLAM marks it as a normal power down, and not the line being "unstable", this seems to stop DLM moves - but again doing it often will not be so healthy..

whats your line attenuation? your speed possibly indicates you might be on a pretty short line, inwhich case you have a high chance of getting a 17A profile.

Here're my stats, will try offline for extended period of time method when I got some time for sure.

hio77

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Lizard Networks

#977729 30-Jan-2014 23:00

9db, thats a bit far for 17a.. looks like the copper in your area is pretty decent though.

errors dont look on the pretty side mind you.

will be interesting to see what DLM does for your line considering your errors, your already on DLM-6.

are you sure you removed the splitter correctly? single run to from ETP to your DSL jackpoint? your error rates suggest DLM may pull back even more soon. (assuming i didnt make a mistake in my math. not used to reading your routers output)

the fact that you have large counts of SES and UAS, further pushes the point that your line isnt looking pretty, further more removing the splitter, makes for an easy blame for chorus should they need to come out and fix it up.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alliao

321 posts

Ultimate Geek

#977826 31-Jan-2014 09:17

hio77: 9db, thats a bit far for 17a.. looks like the copper in your area is pretty decent though.

errors dont look on the pretty side mind you.

will be interesting to see what DLM does for your line considering your errors, your already on DLM-6.

are you sure you removed the splitter correctly? single run to from ETP to your DSL jackpoint? your error rates suggest DLM may pull back even more soon. (assuming i didnt make a mistake in my math. not used to reading your routers output)

the fact that you have large counts of SES and UAS, further pushes the point that your line isnt looking pretty, further more removing the splitter, makes for an easy blame for chorus should they need to come out and fix it up.

Ouch. I just snipped wires and used these to rejoin them to the original cable installed by Chorus which ends in an extension box inside the house.
Do the cable between my extension box to the router matter? It's one of those flat telephone cables. I have a network crimping tool, thought about making my own line though no idea where I can buy those heads! Any ideas? Perhaps I can cut a piece of Cat5 for it.

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