Get Help from Slingshot Here!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Get Help from Slingshot Here!

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1004 posts

Uber Geek

Trusted

Slingshot

#591577 7-Mar-2012 10:53

uluxus: Thanks. Will that happen today?

Hi,

I am expecting so, I have aslo requested that the Tech sign it off asap so hopefully that happens today too.

Thanks,
Joe.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Slingshot

1004 posts

Uber Geek

Trusted

Slingshot

#591627 7-Mar-2012 11:51

uluxus: Thanks. Will that happen today?

Hi uluxus,

I can see the internet is online now.

Cheers,
Joe.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

uluxus

265 posts

Ultimate Geek

#591633 7-Mar-2012 11:54

Thanks Joe, it's definitely online and working now.

I was a little dubious as to how the speed would be, but 1.6MB down is great.

Worth the wait - I still do wish telecommunications connections were "easier" for everyone involved - thanks for the help.

uluxus

265 posts

Ultimate Geek

#591988 7-Mar-2012 21:13

So since my connection was active at midday, the speed was fine until about 5:30pm.

Since then it's got slower, and slower, and slower, and slower.

Speedtest.net started off at 13/14Mb, it's now 1Mb.

I was able to download at 1.6MB, now 200KB.

Buyer beware, peak is crap.

Truchu

23 posts

Geek

#592067 7-Mar-2012 23:45

uluxus: Buyer beware, peak is crap.
-----------------------------------------------------

@ uluxus: it may happen to you only but it doesn't mean it happens to everyone.

I've been with Slingshot for almost 3 years and I have not had a single problem with my internet connection.

I can stream video online and download fine day and night.

Try to do the speedtest again tomorrow evening to see if you get the same result ;)

hungugu

48 posts

Geek

#592083 8-Mar-2012 02:43

Can the Telecom TG582N modem/router be used with Slingshot? Can the log-in/password be changed with this modem?

cheers
~

Truchu

23 posts

Geek

#592091 8-Mar-2012 06:26

@ hungugu

Somebody correct me if im wrong but Telecom NZ have locked down the settings of the Thomson modem/routers they supply to the customers which means that you are not able to configure the settings.

Truchu

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

hungugu

48 posts

Geek

#592095 8-Mar-2012 06:41

Truchu: @ hungugu

Somebody correct me if im wrong but Telecom NZ have locked down the settings of the Thomson modem/routers they supply to the customers which means that you are not able to configure the settings.

Truchu

Thanks Truchu. As far as I know Telecom's Thomson TG585v7 modem/router CAN be used with other ISPs.

Has anyone tried the TG582n?

Truchu

23 posts

Geek

#592119 8-Mar-2012 08:29

hungugu:
Truchu: @ hungugu

Somebody correct me if im wrong but Telecom NZ have locked down the settings of the Thomson modem/routers they supply to the customers which means that you are not able to configure the settings.

Truchu

Thanks Truchu. As far as I know Telecom's Thomson TG585v7 modem/router CAN be used with other ISPs.

Has anyone tried the TG582n?

I know Thomson modems can be use with other ISPs but I think its recent when telecom locked down the settings.

Best to give Telecom a call to see if this is true :P

Truchu

Slingshot

1004 posts

Uber Geek

Trusted

Slingshot

#592134 8-Mar-2012 08:46

uluxus: So since my connection was active at midday, the speed was fine until about 5:30pm.

Since then it's got slower, and slower, and slower, and slower.

Speedtest.net started off at 13/14Mb, it's now 1Mb.

I was able to download at 1.6MB, now 200KB.

Buyer beware, peak is crap.

Hi uluxus,

This is currently a known issue with us that should be resolved by Saturday as we have some hardware being replaced on Friday.

Its not the result of a Slingshot connection rather a fault, in the process of being resolved.

Thanks,
Joe.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

tbsp75

1 post

Wannabe Geek

#593143 10-Mar-2012 11:34

hi, i'm havin trouble accessin sites like mlb.mlb.com, nba.com, superxv.com and some certain sites these couple of days but i can access local and some other sites perfectly. speed is fine as well. i've bought mlb tv, nba tv to watch ball games so really want to get good use of it. can u help me out here? thx

Starkey

67 posts

Master Geek

#593155 10-Mar-2012 11:56

tbsp75: hi, i'm havin trouble accessin sites like mlb.mlb.com, nba.com, superxv.com and some certain sites these couple of days but i can access local and some other sites perfectly. speed is fine as well. i've bought mlb tv, nba tv to watch ball games so really want to get good use of it. can u help me out here? thx

Im having issues with Twitchtv and facebook now and again. my speed is fine but twitch does doesnt want to load at all and facebook some of the games my kids like simply dont load, i have latest flash.

Slingshot

1004 posts

Uber Geek

Trusted

Slingshot

#593863 12-Mar-2012 08:17

Hi tbsp75,

If you can PM me your account number ill have a look into this and see if there is anything we can do.

Thanks.
Joe.

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Ragnor

8224 posts

Uber Geek

Trusted

#593970 12-Mar-2012 10:34

Truchu:

I know Thomson modems can be use with other ISPs but I think its recent when telecom locked down the settings.

Best to give Telecom a call to see if this is true :P

Truchu

Not locked but the UI is a little confusing, you need to go into the connections section and hit disconnect (even though it might not be connected) to get to the UI to enter the username/password.

dontsurf

22 posts

Geek
Inactive user

#594584 13-Mar-2012 15:00

Hey guys.

The normal problem was slow peak time, but now we're getting constant disconnects throughout the day. I shifted my working hours, so I've been here during the day the past two days. Now we're getting good service until about lunchtime, then very slow speeds and constant disconnects.

It wouldn't even stay connected long enough to let me write and post this - had to wait for it to reconnect.

For all the help you've given me, and the credits you've given me, it just looks like I'm going to have to move providers to someone who can actually offer a reliable connection. Lots of data is one thing, and slow peak time is another, but pretty much unusable internet for 5 hours a day is, I think, my limit.

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