My Sky & Stardard But Black & White

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seraitk

4 posts

Wannabe Geek

#72752 2-Dec-2010 09:08

Can someone please help me, quick breif is I am not the most tech orientated person and to be honest my partner is NO better. We had standard sky upstairs what was connected to our satellite dish and were wanting to upgrade to a MYSKY box. A sky guy come over and upgrade the upstairs whilst running an rather long extention cable under the house to our downstairs apartment. This enabled us to have multi room, in saying that we have new flatties upstairs now and with a new Panasonic 50" plasma downstairs I am definately wanting the Mysky box.

Where I am needing help is I have brought the mysky box downstairs and pluged it into the power socket, HDMI plugs, aireal link and TV SCART although it only plays in black and white? Where am I going wrong, or has the sky guy set up 2 links to satellite and I dont have the correct lead or something?

Please help!?

joedirt

39 posts

Geek

#411935 2-Dec-2010 09:20

hi what cable are you using from the sky to the tv?

seraitk

4 posts

Wannabe Geek

#411938 2-Dec-2010 09:24

HMDI cable as well as the TV SCART? What I have pretty much done is disconnected the standard sky box used the same cords on mysky (as the mysky cords are currently in oz, dont ask! haha) and also connected the HDMI cord? I looked on the sky website and believe they said HDMI cable is prefered?
Thanks for your quick reply

graemeh

2078 posts

Uber Geek

#411955 2-Dec-2010 09:42

Doh! I was too slow so rewrote my reply....

Remove the SCART cable and only use HDMI. Does the same problem occur using the HDMI?

Niel

3267 posts

Uber Geek

Trusted

#412175 2-Dec-2010 17:10

Your TV (or Sky box) might be set to RGB instead of YPbRb (component) or the other way round. Or s-video, or composite video. Unplug the SCART and use only HDMI. That will prevent you from using the wrong (worse) input and needs no settings.

You can never have enough Volvos!

seraitk

4 posts

Wannabe Geek

#412356 3-Dec-2010 08:42

Sorry for my late reply, I was at work yesterday and had to check lastnight. I removed the TV SCART cord and only used the HDMI although nothing seemed to show on my screen at all? No sky recption it remained completely black? I am now extremely confused and feel my HDMI cord is doing absolutely nothing? Could it be something to do with my connection to the satellite? Although standard sky works completely fine of this box?

Thanks for the help,

joedirt

39 posts

Geek

#412382 3-Dec-2010 09:36

can you test the hdmi cable on something else to see that it works. And also are you sure you have the tv on the right input?

graemeh

2078 posts

Uber Geek

#412384 3-Dec-2010 09:39

Please don't be offended by this question but did you switch the TV over to the "HDMI" input? Is the HDMI cable plugged in?

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trig42

5814 posts

Uber Geek

ID Verified

#413109 5-Dec-2010 19:24

I have seen a MySky box where the HDMI port just didn't work, had me stumped - tried all the other output modes (using a composite cable). Got Sky back out and they replaced the box no problems.

Have also seen it where plugged into one TV (HDMI) it got nothing, then moving it to another TV (HDMI) it worked perfectly (and the one from that TV worked fine on the TV that the original did not work on). Strange.

seraitk

4 posts

Wannabe Geek

#413847 7-Dec-2010 08:54

graemeh & joedirt I was definately not offended more so happy that it was just a simple, rather self explanitory answer to my mystery. Thank you so much for all the help! First time ive used Geekzone and will definately be back :)