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DCarter

4 posts

Wannabe Geek


#262079 4-Jan-2020 07:51
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Hi,

 

Recently had a PV system installed with a X1 Hybrid G3 Solax inverter. Solax provides an online portal showing stats for the system production and how much power is being consumed from the grid. The figures from the portal and those from the power provider are not even close. The Power Providers figures show upto 80% more power consumed. Has anyone else got the same of similar inverter, are you getting accurate power metering?

 

Cheers
D


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  #2384905 4-Jan-2020 08:14
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Mention this to your installer




DCarter

4 posts

Wannabe Geek


  #2384907 4-Jan-2020 08:32
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Have been trying to get an answer from the installer for over 2 months, with no joy.

 

Want to see if this is happening with any other Solax inverters or if it is a localised problem.


  #2384916 4-Jan-2020 09:28
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rogercruse:...Mention this to your installer...

 

We've got two different brands of inverter: Zevercloud for our panels and SolarEdge for our battery.  Both are reasonable accurate. 




DCarter

4 posts

Wannabe Geek


  #2384920 4-Jan-2020 09:54
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This is the data for Jan 01. Solax showing 0.47 kWh consumed and Provider showing 2.47 kWh. The difference of 2 kWh is not consistent.

 

 

 

Provider - Click to see full size

 

Solax - Click to see full size


darkasdes2
428 posts

Ultimate Geek


  #2384923 4-Jan-2020 10:18
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Hi

 

I have a solax x3 hybrid inverter and had  similar issues to you.

 

 

 

My problem turned about to be a faulty Chnt meter that was installed in the switchboard as part of the solar install which was giving faulty readings to the inverter.  For me, the sola x portal was not giving acurate data on pv energy used, not seeing all appliances that were operating, and power exported.

 

 

 

All sorted once the chnt meter was changed

 

 

 

Who was your installer?


darkasdes2
428 posts

Ultimate Geek


  #2384924 4-Jan-2020 10:20
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DCarter:

 

This is the data for Jan 01. Solax showing 0.47 kWh consumed and Provider showing 2.47 kWh. The difference of 2 kWh is not consistent.

 

 

 

Provider - Click to see full size,

 

Solax - Click to see full size

 

 

 

 

Excatly what my problem was

 

 

 

Edit: The main thing is that the inverter will still be using the pv power on all loads so you will utilising all you can before being exported  to the grid


zenourn
271 posts

Ultimate Geek

Trusted
DR

  #2384925 4-Jan-2020 10:21
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Very low probability of this but worth a check... is there anything else between your meter and your inverter? I.e, we are on a rural property and three-phase main power with meter initially terminates at pump house, then there are two submains, one to the house and the other for the man cave. If we put the inverter at the house submain then that wouldn't count any consumption from the man cave or pump house.

 

Otherwise either the main meter or inverter is likely to be out of calibration.

 

 

 

Edit: I think darkasdes2 is onto the likely problem ;-)


 
 
 

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DCarter

4 posts

Wannabe Geek


  #2384992 4-Jan-2020 14:03
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darkasdes2:

 

DCarter:

 

This is the data for Jan 01. Solax showing 0.47 kWh consumed and Provider showing 2.47 kWh. The difference of 2 kWh is not consistent.

 

 

 

Provider - Click to see full size,

 

Solax - Click to see full size

 

 

 

 

Excatly what my problem was

 

 

 

Edit: The main thing is that the inverter will still be using the pv power on all loads so you will utilising all you can before being exported  to the grid

 

 

 

 

Thanks darkasdes2 - good to know that there is a solution. How did you pinpoint the CHINT meter? Is there a way that I can test that it's the culprit?

 

System was provided by World Solar


darkasdes2
428 posts

Ultimate Geek


  #2384996 4-Jan-2020 14:19
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Mine was installed by world solar as well.


Who was the sales agent for you?


I was orgianlly contacted by Doone and then Ricky was my sales agent. I went through some testing with Doone by doing some load testing. Doone was also in contact with his sparkie and  supplier and they decided to change the chnt meter.  During the load testing like tuning on heat pumps etc they was no change in the sola x portal.


 


Maybe they got a bad batch. I will pm Doone email address to you.


 


 


 


 


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