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andrewnzer

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#289935 10-Oct-2021 17:43
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I've been looking to buy a relatively cheap laptop recently, I already have one and in no rush and I've seen some prices go up and down on the same products from the same companies.

 

There's been a fare bit in the media lately about NZ companies giving the impression there giving specials when really there not and the moral and legal situation surrounding that.

 

I thought this was interesting, just a copy of a customer service chat I had on the Harvey Norman website.

 

(HarveyNorman.co.nz chat:)

 

Need more info on a Product? Ask here and we will respond as soon as we can.

 

Me: If a product has "GREAT DEAL!" beside the price does that mean it's on sale and not the normal price?

 

Harvey Norman: Hi there, thanks for reaching out. Yes it means is on special

 

Me: Are you sure because it's $100 more than it was last week. "Link to product".

 

Me: Hello?

 

(No response for another 4 minutes and I closed the tab.)

 

 

 

What do y'all think about this kind of thing? Harmless?


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Lias
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  #2792865 10-Oct-2021 21:24
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The commerce commission has fined companies for similar behaviour in the past.. Worth a complaint.

 

 

 

 





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andrewnzer

25 posts

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  #2793024 11-Oct-2021 10:27
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To be fare the price may have gone "normal" , down , up (probably best to give them the benefit of the doubt.)

 

 

 

So it went:

 

(Price they said it was before I noticed) $600 (Normal prices on other products seem to have black writing)

 

(The week before October 5th) $450 - "Special, was $600 ends 5th of October" , Red writing

 

(October 6th) $550 - "GREAT DEAL!" , Red writing

 

 

 

Feels misleading but I assume it's not illegal , I'm guessing there's nothing illegal about implying it's a special with the colour of the writing and superlatives? And they claim it's still down from the "normal" price.


andrewnzer

25 posts

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#2796706 17-Oct-2021 13:03
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Now at $594 , 6 dollars from it's highest ever price and still on "special" with a "HOT PRICE!" 

 

 

 

https://www.harveynorman.co.nz/computers/laptops/acer-aspire-1-14-laptop-intel-celeron-4gb-ram-128gb-emmc-a114-33.html

 

 

 

Edit: one percent off lol




MadEngineer
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  #2796708 17-Oct-2021 13:18
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I wouldn't buy that laptop if it were free





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andrewnzer

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  #2796720 17-Oct-2021 13:43
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MadEngineer:

 

I wouldn't buy that laptop if it were free

 

 

 

 

N series CPUs get more powerful every generation just like any other CPU family. 15 - 30% more instructions per cycle every generation. There fine now for lots of uses. They benchmark higher than early mobile i3s and i5s.


Azoth
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  #2796740 17-Oct-2021 14:55
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Lias:

 

The commerce commission has fined companies for similar behaviour in the past.. Worth a complaint.

 



Honestly commerce commission is so under resourced to police all of this unfortunately.

They should be doing this stuff, suppose atm they have bigger fish to fry like supermarkets.
https://comcom.govt.nz/about-us/our-role/competition-studies/market-study-into-retail-grocery-sector


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