Who do I contact with a line query

Forums › Spark New Zealand (including Skinny and BigPipe) › Who do I contact with a line query

flygirlnz

33 posts

Geek

#119633 8-Jun-2013 13:36

I live in a development area where only Vodafone is here. Sadly no telecom. However I have signed up with Vodafone cable etc and am on a 12month contract. I have no issue with that.

However, I would certainly change over back to Telecom if they brought a line into here...east suburbs of Christchurch, so it it central.

I have been through their web site but cannot find a person to email to.

Anyone have any clues

Goosey

2834 posts

Uber Geek

Subscriber

#832651 8-Jun-2013 13:40

On their website is a 'email us' option from the 'contact us' page.

http://help.telecom.co.nz/app/ask/

flygirlnz

33 posts

Geek

#832653 8-Jun-2013 13:44

Gooseybhai: On their website is a 'email us' option from the 'contact us' page.

Ahh I looked, but will look again....thank you so much for that

Goosey

2834 posts

Uber Geek

Subscriber

#832654 8-Jun-2013 13:45

http://help.telecom.co.nz/app/ask/

flygirlnz

33 posts

Geek

#832657 8-Jun-2013 13:56

I did find it.

This forum is awesome

Zeon

3916 posts

Uber Geek

Trusted

#832682 8-Jun-2013 15:12

Are you on fibre?

Speedtest 2019-10-14

flygirlnz

33 posts

Geek

#832693 8-Jun-2013 15:33

Zeon: Are you on fibre?

No....cable

cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#832767 8-Jun-2013 19:35

From your description it sounds like there is no copper in your area?
If so, best way to get on Telecom will be with UFB. This could take a while until Telecom is servicing your area though.

My views are my own, and may not necessarily represent those of my employer.

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Yyrael

222 posts

Master Geek

Trusted

#833138 9-Jun-2013 17:30

flygirlnz:
Zeon: Are you on fibre?

No....cable

PM Me your address and I'll look into it