One of the reasons I signed up with BigPipe for UFB was that I had read on geekzone that they offered free public ips (On request) as opposed to the CG-NAT solution.
I'm experiencing very poor performance on iplayer and ITV hub and most other overseas streaming services.
I emailed BigPipe and requested a public ip but they told me they do not provide them and the only option is a static ip address. I'm happy to pay for a static IP if I know for certain it will improve performance, but don't want to pay upfront if it doesn't work and I end up changing providers.
Was I told right and the policy has been changed or is there still a way to request a public ip?