I recently upgraded from Telecom basic to the explorer plan to avail of the increased speed from ADSL2+
A Telecom rep called to my house to inform me that I would get far better speed if I upgraded my plan.

Like a fool I upgraded and since then I have noting but problem, basically my connection speed decreased.

After a number of calls and emails to Telecom support they said I needed to change my modem and gave me on there Thompson wireless modem to try.( I was using a Dlink wireless router compatiable with ASDL2+)

This seems to have fixed my problem with I'm connected via a cable to the internet but not when I connect wirelessly, I'm back to the download speeds I had before I upgraded


The speed test I have done wirelessly are or two feet away from the modem so it not distance that is the cause of the problem. I have also checked my set up to the best of my knowledge and I cannot see anything wrong. I performed tests with the phone lines connected and disconnected, cordless phone connected and disconnected, sky connected and disconnected. I  constantly get a upload speed of somewhere between 1500kb/s and 3000kb/s.
My test result from both the telecom site and speedtest.net are below.

Any got any suggestion on how I solve this - telecom support seem baffled ?

thanks



Telecom ResultsDATE Sat 21st FebTIME: 9am -9.30am
Test 1. Your line speed is approximately 9028.1 Kbps or 1106.4 KB/sec  - Connected via Ethernet Cable -500KB testTest 2. Your line speed is approximately 7626.6 Kbps or 934.6 KB/sec  - Connected via Ethernet Cable - 1Mb testTest 3. Your line speed is approximately 1160.2 Kbps or 142.2 KB/sec - Wireless connection less the 2ft from the modem-500KB test
Test 4. Your line speed is approximately 1341.1 Kbps or 164.3 KB/sec Wireless connection less the 2ft from the modem-1Mb test
 WWW.Speedtest.net

IP_ADDRESS	DOWNLOAD_SPEED	UPLOAD_SPEED	LATENCY	SERVER_NAME	DISTANCE	Comments
219.89.69.75	5730 kb/s	743 kb/s	119 ms	Tauranga	~ 50 mi	Connected via Ethernet Cable
219.89.69.75	2995 kb/s	562 kb/s	142 ms	Tauranga	~ 50 mi	Wireless connection less than two feet away from the modem
219.89.69.75	9356 kb/s	753 kb/s	98 ms	Tauranga	~ 50 mi	Connected via Ethernet Cable
219.89.69.75	1542 kb/s	647 kb/s	120 ms	Tauranga	~ 50 mi	Wireless connection less than two feet away from the modem
219.89.69.75	1803 kb/s	552 kb/s	122 ms	Tauranga	~ 50 mi	Wireless connection less than two feet away from the modem