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BackNBlack

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#19861 3-Mar-2008 20:12
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Hi do i put my password and username in the router, i just signed up. or do i wait to be notified? because in the router it still says xtra at the top. or will they do it for me?

thanks

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manhinli
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  #114400 3-Mar-2008 20:18
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You will be told of the details of what to enter into your router.

What do you mean by " it still says xtra at the top"?
If you've got a Xtra-supplied router, usually the router's access page is preconfigured to have an Xtra simple interface.




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BackNBlack

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  #114407 3-Mar-2008 20:24
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You will be told of the details of what to enter into your router.

What do you mean by " it still says xtra at the top"?
If you've got a Xtra-supplied router, usually the router's access page is preconfigured to have an Xtra simple interface.


I have gotten my account and webmail in which i can log into at www.xnet.co.nz and it shows the ammount of gb but i have used 0mb. will i be emailed extra details of what to enter in the router or is it just my username and password of my xnet account as its active now?

Yes as the top it says XTRA of the interface its a d link 302g

It also says this at the username and password screen at the top Enter your Xtra JetStream Username and Password to connect


 

 





Save details and Reboot modem

   


 
 
 
 


manhinli
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  #114411 3-Mar-2008 20:28
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I would recommend you use the 'Advanced' link (something like that which is on the left if I can remember?)

That will lead you to the normal interface.

From there, you should be able to figure out where to enter the settings, but I would recommend doing a clean reset beforehand (just to clear anything out... just in case)




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BackNBlack

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  #114413 3-Mar-2008 20:32
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From there, you should be able to figure out where to enter the settings, but I would recommend doing a clean reset beforehand (just to clear anything out... just in case)



Yea found the advanced link now it just says d link at the top.
What settings do i put where? when was i surpose to have gotten this settings? I signed up online, rang them and confermed every thing thats all.

manhinli
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  #114417 3-Mar-2008 20:37
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I would expect that they would give your details when ADSL was switched on at your place, so either:
  • You haven't got ADSL broadband, or
  • You haven't been sent details of the settings.
You can have a try the following (also available at Xnet's support page):


Username:
yourusername@adsl.xnet.co.nz

PPP Setting:
PPP over ATM (RFC2364) VCMUX encapsulation

VPI Setting:
0

VCI Setting:
100

Authentication:
PAP

Primary DNS:
ns1.xnet.co.nz or 58.28.4.2

Secondary DNS:
ns2.xnet.co.nz or 58.28.6.2


P.S. Use the 'quote' button if you want to quote me...Laughing




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BackNBlack

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  #114418 3-Mar-2008 20:42
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manhinli: I would expect that they would give your details when ADSL was switched on at your place, so either:
  • You haven't got ADSL broadband, or
  • You haven't been sent details of the settings.
You can have a try the following (also available at Xnet's support page):


Username:
yourusername@adsl.xnet.co.nz

PPP Setting:
PPP over ATM (RFC2364) VCMUX encapsulation

VPI Setting:
0

VCI Setting:
100

Authentication:
PAP

Primary DNS:
ns1.xnet.co.nz or 58.28.4.2

Secondary DNS:
ns2.xnet.co.nz or 58.28.6.2


P.S. Use the 'quote' button if you want to quote me...Laughing



Will these settings be sent to my xnet webmail, because i just spoke to xnet and they didnt say nothing about sending me details as i can remmber, or they just didnt say. all i know is my xnet account is active and has been confirmed as i did this today should i copy in those settings you posted?

manhinli
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  #114420 3-Mar-2008 20:44
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BackNBlack: Will these settings be sent to my xnet webmail, because i just spoke to xnet and they didnt say nothing about sending me details as i can remmber, or they just didnt say. all i know is my xnet account is active and has been confirmed as i did this today should i copy in those settings you posted?

As I said, give it a try, it won't hurt your phone line or anything. Laughing

I would have expected some form of communication which would be in the form of at least an email regarding the activation of ADSL at your place. I got a letter (along with about 3 emails) from ihug during the ADSL switching and activation of my service, I would have expected WxC to do something along those lines.




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BackNBlack

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Master Geek


  #114421 3-Mar-2008 20:45
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Its only been about 4 hours since they looked at my sign up details that i did online

BackNBlack

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  #114422 3-Mar-2008 20:47
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all i got was a email saying welcome to xnet thats all. should i email them even though they wont reply to 1-2 days and there closed now

BackNBlack

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Master Geek


  #114425 3-Mar-2008 20:50
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i cant find where Primary DNS: ns1.xnet.co.nz or 58.28.4.2

Secondary DNS:ns2.xnet.co.nz or 58.28.6.2 is surpose to go


manhinli
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  #114428 3-Mar-2008 20:57
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You might want to look at the manual for more details about that.




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BackNBlack

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Master Geek


  #114434 3-Mar-2008 21:04
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if any 1 has signed up to xnet please tell me what im surpose to do and if i am surpose to revice a email thanks

BackNBlack

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Master Geek


  #114440 3-Mar-2008 21:17
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i got no idea what all this PPP DNS all this stuff is and how to do it probaly

manhinli
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  #114443 3-Mar-2008 21:22
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Okay...

DNS settings are usually not required as the server you're connected to (Xnet) will give your router the DNS settings by default (usually set in the router by names such as 'Server set' 'Server default' 'Server assigned' 'Dynamic'), so there shouldn't be a real need to set them unless you want to (or there is a problem with host referencing...)

All other settings are already stated in the support page. I'm downloading the manual for you right now (server's incredibly slow), so I'll reply soon with how to set each of your settings up step by step.

Now isn't that helpful? Laughing




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manhinli
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  #114446 3-Mar-2008 21:35
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Reset the modem, just to make sure it's completely clean (optional, if there is any problems do this before repeating):
  1. Depress the 'Reset' button on the back for 10sec.

Configuration:

'Quick Configuration' page:

Do the following on this page:
  1. Connection type: Select 'PPPoA VC-Mux'
  2. VPI: Enter '0'
  3. VCP: Enter '100'
     
  4. Security Protocol: Select 'PAP'
     
  5. Username: username@adsl.xnet.co.nz
  6. Password: password
     
  7. Press 'Save & Reboot'

Don't worry about DNS... it should be perfectly fine.




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