Leaving WIFI my Mobile Data does not automatically kick into gear.

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Leaving WIFI my Mobile Data does not automatically kick into gear.

JamieB

20 posts

Geek

#206145 11-Dec-2016 20:12

I have 2 Samsung Mobile Devices:
Note 4 and Tab S2.
Note 4 bought from Spark, and Tab S2 bought from 2 Degrees.

Issue same on both devices:
They do not connect to Mobile Data automatically when I leave my wifi network, leaving me disconnected.
I cycle the Mobile Data and they still do not connect.
I have to reset the device to get Mobile Data working.

When speaking with 2 Degrees store they said it was because I was using a Vodafone SIM, but gave no good reason why this would be the case.

Why would I not automatically connect to Mobile Data?

JamieB

20 posts

Geek

#1686271 11-Dec-2016 23:22

OK,

I should have known better, I suppose I did not check the APN because the device worked after Turn On and restart. So still weird.

So far so good...
Looks like my APN setup was old "www.vodafone.net.nz"
replaced it with "vodafone".
Only done some prelim tests, and going well now. will report back if either fails again.

I think I also need to be weary of further firmware updates as I believe these are carrier aligned (based on the carrier whom i bought the device from), hence firmware update could remove my APN settings ????

Anyway better informed.

What I cannot work out is how did my phone get old APN settings. Are they held on the SIM card, or pulled down when I first insert SIM and turn on device.

corksta

2397 posts

Uber Geek

Trusted

Subscriber

#1686273 11-Dec-2016 23:30

You're correct that firmware updates are released by the original telco, regardless of whose SIM card is in there at the time. So if it was bought from Spark and you're rocking a Vodafone SIM, any updates for the phone will still come from Spark.

Linux

11424 posts

Uber Geek

Trusted

Lifetime subscriber

#1686286 12-Dec-2016 06:01

No way it's APN related

Linux

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1686294 12-Dec-2016 07:23

corksta: You're correct that firmware updates are released by the original telco, regardless of whose SIM card is in there at the time. So if it was bought from Spark and you're rocking a Vodafone SIM, any updates for the phone will still come from Spark.

Firmware updates won't override APN settings though.