[WXC/VFX] Change to Xnet?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Change to Xnet?

Kelburn

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#41905 24-Sep-2009 22:14

I'm currently looking at doing so.
How do current users rate Xnet? Especially with internet speeds (i.e. youtube, ftp downloading etc...)?
Cheers,
Kelburn

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#258196 24-Sep-2009 22:50

I changed ISP away from Xnet because of substandard peak time international performance in 2007. They might have improved since then but I have my doubts.

coffeebaron

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#258211 24-Sep-2009 23:23

Xnet have recently renegotiated their international links & there is now signs of improved peak time performance.

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vinnieg

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#258256 25-Sep-2009 08:56

Mine is still rather slow and so is my friend. we are both on fusion however, i'm on the torrent, he's on the 10gb a month. Usually for a 1-2 minute youtube video it takes longer than that to buffer. So i leave it.

On the other hand, it means I've been out and about doing more work round the house :) so it's making others in the household happy

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

vinnieg

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#258259 25-Sep-2009 09:09

Apart from the slow speeds though, they have one of the best Service Desks round :) and Maverick on the forums has always been great with helping out with issues

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

JUPITER2K

131 posts

Master Geek

#258270 25-Sep-2009 09:56

if you are a heavy user perhaps try SNAP ISP. peak time streaming need buffering.
pros = PPM pay as you go.

BTW unless you are on the naked DSL, you will be connected to DSL1 speed even you are on a cabinet and DSL2+ exchange. read the T/C fine print!

vinnieg

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#258324 25-Sep-2009 13:12

JUPITER2K: if you are a heavy user perhaps try SNAP ISP. peak time streaming need buffering.
pros = PPM pay as you go.

BTW unless you are on the naked DSL, you will be connected to DSL1 speed even you are on a cabinet and DSL2+ exchange. read the T/C fine print!

Good point too :) i forgot about this.

Only the Fusion plans have ADSL2+ and only if your exchange is upgraded to it

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

Dratsab

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#258431 25-Sep-2009 20:29

coffeebaron: Xnet have recently renegotiated their international links & there is now signs of improved peak time performance.

No there isn't. It's 8.22pm - a 4min 25sec youTube video has been downloading since just after 8pm...

Fortunately I very rarely watch youTube material, but I think that's more a mindset I've developed because of Xnet's atrocious overseas connection speeds.

vinnieg: Apart from the slow speeds though, they have one of the best Service Desks round :) and Maverick on the forums has always been great with helping out with issues

Couldn't agree more.

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dawnraid

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#259072 28-Sep-2009 18:15

Dont, they have rubbish support, and regularly have network outages lasting several hours (like today for 3 hours)

D0ughnut007

10 posts

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#259079 28-Sep-2009 18:23

Gidday, not sure if this relates to this post or whether to start a new one... but here goes...

Has anyone noticed a drop in their negotiated dsl router speeds today or recently? Hard to say when this has happened to me, my router used to have Downstream Connection Speed of 13,000 kbps and Upstream of 800 kbps and now has a negotiated Downstream Speed of 1961 kbps and Upstream of 326 kbps.

I've made no hardware/transmission changes other than power resetting the DSL modem (a couple of times) with the same result. I reside in the Blockhouse Bay area. I believe my closet exchange is about 150m away. My data usage is well within my cap (So presumably not account related) and I'm on the Fusion (naked dsl) connection.

Just curious to know if this is common to others.

Niel

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#259105 28-Sep-2009 19:33

Change in sync speed has nothing to do with XNet, only with the connection between you and the exchange. Probably a faulty modem, faulty phone, faulty filter, or you got water inside the phone wiring.

You can never have enough Volvos!

vinnieg

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#259280 29-Sep-2009 09:39

D0ughnut007: Gidday, not sure if this relates to this post or whether to start a new one... but here goes...

Has anyone noticed a drop in their negotiated dsl router speeds today or recently? Hard to say when this has happened to me, my router used to have Downstream Connection Speed of 13,000 kbps and Upstream of 800 kbps and now has a negotiated Downstream Speed of 1961 kbps and Upstream of 326 kbps.

I've made no hardware/transmission changes other than power resetting the DSL modem (a couple of times) with the same result. I reside in the Blockhouse Bay area. I believe my closet exchange is about 150m away. My data usage is well within my cap (So presumably not account related) and I'm on the Fusion (naked dsl) connection.

Just curious to know if this is common to others.

If you mean yesterday, then yeah, there was a major outage all of this morning, from about when my downloads start till abotu 11-12? when i got home mine was runnning slow too, 684 up/690 down :( had to give the router a cold reset and it seemed to come back....although I had to manually input Xnets DNS into each PC :( stupid Asus router

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

D0ughnut007

10 posts

Wannabe Geek

#259467 29-Sep-2009 19:24

Cheers Niel/Vinnie,

Seems the SYNC issue between my DSL router and the exchange has corrected itself back to negotiated 13688 DL and 944 UL (no hardware changes or troubleshooting at my end). Guessing its one of those intermittent issues that pop up unexpectedly or a one off... and just when I was going to mega the line... (kidding!!).

Back to the original post, I have had the occasional issue with connectivity but I never really went out of my way to isolate each problem, usually things restored itself, I'm guessing 97% uptime whenever I've needed to use the DSL , at the time of selecting XNET, the plans suited me the best. Might be time to review what else is floating around.

vinnieg

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#259684 30-Sep-2009 12:06

Yeah same here, I've just switched mine over to Telecom, just because i want proper youtube/gaming performance. I've finished with my downloading sessions for now. I just want to run youtube playlists while out gardening over summer, then come in, have a beer and play some COD5 or Modern Warfare 2 online when it comes out.

It's gonna be a good summer I think :) Thanks for all the help and support Xnet looks like my ADSL has churned back on, will ring your helpdesk up tonight for final bill + confirmation that it's closed :)

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

Niel

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#259850 30-Sep-2009 19:24

Only once have I had issues with bandwidth, when I got time-outs to internet banking hosted in AU. Otherwise it's been sufficient for our non-YouTube usage. But the last week or two in the evenings even local speed has dropped significantly. Sometimes as low as 1Mbps down and 400kbps up while sync'ed at 10Mbps up and FS down (Fusion). Off-peak I get 8Mbps+. (Using XNet's speed test.)

Perhaps the exchange is congested (Pakuranga, Auckland), perhaps XNet is congested. Either way, hope this improves. Are others also experiencing this with national bandwidth?

You can never have enough Volvos!

BlakJak

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#259996 1-Oct-2009 10:39

My own performance and reliability experience with Xnet has been less than ideal and i'm in the process of moving away from them. YMMV but they're not high on my list at present.

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