Anyone know MyRepublic VOIP settings?

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KiwisOnLand

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#165492 11-Feb-2015 16:12

I looking into MyRepublic as an ISP and as I have an asterisk server running, I would like to keep the system I have and just change the trunk infomation over to MyRepublic.

Does anyone know the MyRepublic VOIP settings?

Thanks

deadlyllama

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#1235769 11-Feb-2015 16:16

You can log into the ONT (on UFF anyway) and take a peek at the settings, but the password appears to be encrypted and I can't find a way of extracting it. They won't give you the SIP password if you call their helpdesk.

KiwisOnLand

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#1235777 11-Feb-2015 16:23

After they flashed the ONT, I didn't know you could re log back in, what IP does it have?

sbiddle

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#1235782 11-Feb-2015 16:32

Even if you did know the SIP settings voice is delivered over a different VLAN so wouldn't work unless they allowed access.

KiwisOnLand

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#1236081 11-Feb-2015 21:34

sbiddle: Even if you did know the SIP settings voice is delivered over a different VLAN so wouldn't work unless they allowed access.

I rang MyRepublic today and they told me that they don't use VLANs for data or VOIP, but my understanding is that the ONT has to use a VLAN to use the built in ATAs.

And also they told me that they don't offer VOIP to customers at all, they only offer a normal analogue phone line via the built in ATAs on the ONT. They will not give the customer any VOIP settings nor will they have the account provisioned with the VOIP enabled and on the ONT not to connect to the VOIP server so another device can.

sbiddle

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#1236216 12-Feb-2015 07:16

KiwisOnLand: They will not give the customer any VOIP settings nor will they have the account provisioned with the VOIP enabled and on the ONT not to connect to the VOIP server so another device can.

Exactly the response I'd expect from any good provider. They are in the market of delivering an end to end managed solution, not SIP trunks.

KiwisOnLand

33 posts

Geek

#1236223 12-Feb-2015 07:37

sbiddle: Exactly the response I'd expect from any good provider. They are in the market of delivering an end to end managed solution, not SIP trunks.

I disagree, I'd expect that from bad provider, I'd expect a good provider to say "Ok, we offer a service. As long as you pay for the service and we receive that payment, we don't care how you use the service, as long as we both are happy and nothing illegal or majorly immoral is happening. But we don't want phone calls asking us detailed instructions - how to set up or fix when something goes wrong, if you choose not to use our supported way, what we will do is post the settings on our website (at no extra cost to us) and its your problem after that."

deadlyllama

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#1236326 12-Feb-2015 10:02

KiwisOnLand:
sbiddle: Exactly the response I'd expect from any good provider. They are in the market of delivering an end to end managed solution, not SIP trunks.

I disagree, I'd expect that from bad provider, I'd expect a good provider to say "Ok, we offer a service. As long as you pay for the service and we receive that payment, we don't care how you use the service, as long as we both are happy and nothing illegal or majorly immoral is happening. But we don't want phone calls asking us detailed instructions - how to set up or fix when something goes wrong, if you choose not to use our supported way, what we will do is post the settings on our website (at no extra cost to us) and its your problem after that."

It increases their support costs. If they're trying to be a big mass-market provider, this is unsurprising. I'd expect someone small without the grandiose plans MyRepublic appear to have, to be a bit more open to users wanting to do something clever.

The big risk with giving out SIP credentials is that your customers go and set up insecure Asterisk installs and then come crying when they get a $600 bill for calls to Moldova that they didn't make. I know people who this has happened to.

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sbiddle

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#1236329 12-Feb-2015 10:06

deadlyllama:
The big risk with giving out SIP credentials is that your customers go and set up insecure Asterisk installs and then come crying when they get a $600 bill for calls to Moldova that they didn't make. I know people who this has happened to.

Exactly. There are plenty of people out there who think they're a VoIP expert because they can install FreePBX and have a PBX up and running in less than an hour. This is where the problems start when people do incredibly stupid things like port forwarding 5060 and allowing access from the whole internet, in which case it's not a matter of if you'll get hacked, it's simply when you'll get hacked.

sbiddle

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#1236334 12-Feb-2015 10:09

KiwisOnLand:
sbiddle: Exactly the response I'd expect from any good provider. They are in the market of delivering an end to end managed solution, not SIP trunks.

I disagree, I'd expect that from bad provider, I'd expect a good provider to say "Ok, we offer a service. As long as you pay for the service and we receive that payment, we don't care how you use the service, as long as we both are happy and nothing illegal or majorly immoral is happening. But we don't want phone calls asking us detailed instructions - how to set up or fix when something goes wrong, if you choose not to use our supported way, what we will do is post the settings on our website (at no extra cost to us) and its your problem after that."

They're a provider of managed voice services. if you want SIP trunks sign up with a provider who offers SIP trunks.

I have no idea of their current VoIP deployment but it's safe to say to offer their current voice services could have to be vastly different from a technical and security perspective before they'd want to allow SIP trunks over it.

SIP is not just SIP. It's incredibly complex and after 11 years in the VoIP space I still learn something new most days.

deadlyllama

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#1236342 12-Feb-2015 10:16

It's all a real pain. If you want a SIP (not "it's SIP until it hits our RGW/ONT") line with your UFB, you usually have to buy a naked service, or pay for a service including a phone line, not use that phone line, and buy SIP service separately from someone else.

The situation is similar if you want to use your own router. The main reason I'm not a snap customer, as wonderful as I hear they are, is I'd have to use their FritzBox instead of my Mikrotik, or separately arrange SIP service from someone else.

KiwisOnLand

33 posts

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#1236462 12-Feb-2015 12:13

sbiddle: Exactly. There are plenty of people out there who think they're a VoIP expert because they can install FreePBX and have a PBX up and running in less than an hour. This is where the problems start when people do incredibly stupid things like port forwarding 5060 and allowing access from the whole internet, in which case it's not a matter of if you'll get hacked, it's simply when you'll get hacked.

Ok fair enough, I didn't think of people do incredibly stupid things like that, but it still should / would be the users responsibility to make sure its configured right, not the companies, if you use an unsupported device.

deadlyllama: The situation is similar if you want to use your own router. The main reason I'm not a snap customer, as wonderful as I hear they are, is I'd have to use their FritzBox instead of my Mikrotik, or separately arrange SIP service from someone else.

I am a snap customer right now and I do use pfSense as the router and Asterisk as the SIP server (connected to Snap Plus). I don't have nor plugged a Fritz!Box in at all.

deadlyllama

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#1236488 12-Feb-2015 12:32

KiwisOnLand:
Ok fair enough, I didn't think of people do incredibly stupid things like that, but it still should / would be the users responsibility to make sure its configured right, not the companies, if you use an unsupported device.

Try telling that to the person with a $600 phone bill. Even if you get people to upload videos of youtube of themselves saying that they understand they may receive enormous phone bills and promise to pay them, you'll still end up with very unhappy customers who demand bill credits.

I am a snap customer right now and I do use pfSense as the router and Asterisk as the SIP server. I don't have nor plugged a Fritz!Box in at all.

From reading Geekzone I'd assumed that either this didn't work or was extremely unsupported. Does this apply to UFB? Do they give out SIP setup instructions including passwords? If it doesn't work will they demand you buy a fritzbox and plug it in before they consider the possibility that the problem could be at their end?

KiwisOnLand

33 posts

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#1236542 12-Feb-2015 13:32

deadlyllama: Try telling that to the person with a $600 phone bill. Even if you get people to upload videos of youtube of themselves saying that they understand they may receive enormous phone bills and promise to pay them, you'll still end up with very unhappy customers who demand bill credits.

true, agreed.

deadlyllama: From reading Geekzone I'd assumed that either this didn't work or was extremely unsupported. Does this apply to UFB? Do they give out SIP setup instructions including passwords? If it doesn't work will they demand you buy a fritzbox and plug it in before they consider the possibility that the problem could be at their end?

It was extremely unsupported but it does work, I spent awhile researching geekzone, google and other sites and found the settings needed, I then created a topic with all those settings in the format for asterisk a while ago for Slingshot Italk and Snap Plus VOIP services.

But going back to the original Question, Can anybody post whatever settings on here they have for MyRepublic?