www.microsoft.com windows live hotmail

Forums › Microsoft Windows › www.microsoft.com windows live hotmail - NOT WORKING???!!

tuik

8 posts

Wannabe Geek

#25867 4-Sep-2008 12:41

Hello peeps..

any idea why all these services are down?

its 12.40pm 4 september 2008.. they're all not working..

cant seem to find any news of it..

any ideas?

thanks

1 | 2

4977 posts

Uber Geek

Moderator

Trusted

Lifetime subscriber

#162081 4-Sep-2008 12:49

Who is your ISP?

Have you tried doing a tracert?

Looks like their servers may be down? I cannot do a trace from this connection as it times out, entering the IP does not work (65.55.21.250). And I cannot do a trace from domaintools.

This also seems to affect the MS update site too.

tuik

8 posts

Wannabe Geek

#162083 4-Sep-2008 12:57

im actually at work.. not sure who our isp is.

but i cant even login to hotmail.. or go to the msn website or microsoft.com website.

hmmm...
its being like this since 11am. I wonder if its our isps fault or microsofts?...

thanks for your reply.

allan

2044 posts

Uber Geek

ID Verified

Lifetime subscriber

#162084 4-Sep-2008 13:02

Looks like any ISP connecting thru AsiaNetCom. Problem here connecting via ICONZ

Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:

1    15 ms    <1 ms    <1 ms xxxx.xxxx.co.nz [n.n.n.n]
2     1 ms     1 ms     1 ms f3-0-2.core1.wlg.iconz.net.nz [210.48.49.65]
3     2 ms     1 ms     1 ms f0-0.hsrp1.core1.wlg.iconz.net.nz [210.48.3.254]

4    13 ms    13 ms    16 ms fe-0-0-2.sky01-jcore.iconz.net [210.48.5.13]
5    13 ms    12 ms    12 ms ge-1-1.cat01-sky01.iconz.net [210.48.5.70]
6    13 ms    14 ms    13 ms fe-0-0.anc-sky01.iconz.net [210.48.5.82]
7    17 ms    13 ms    13 ms Gi-1-0-411.gw1.akl1.asianetcom.net [202.147.41.25]
8   139 ms   141 ms   138 ms po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
9   137 ms   140 ms   144 ms po0-0.gw2.sjc1.asianetcom.net [202.147.50.130]
10   168 ms   166 ms   166 ms ip-202-147-50-122.asianetcom.net [202.147.50.122]
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.

Xtra & TelstraClear connections seem fine.

tuik

8 posts

Wannabe Geek

#162085 4-Sep-2008 13:10

true...hmm

who do i complain to..?

is vodafones ihug under that AsiaNetCom??

so do i have to jus wait it out?

thanks

willnz

573 posts

Ultimate Geek

Trusted

#162087 4-Sep-2008 13:17

Yes, wait it out will be the easiest way - I'm sure plenty of people have complained already ;)

Confirmed same problem with Orcon, looks like it's definitely an ANC issue:

C:\Users\Will>tracert microsoft.com

Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms 192.168.1.1
2    10 ms    16 ms    16 ms lo-1.erx02.nct.orcon.net.nz [60.234.8.18]
3    10 ms    11 ms    11 ms 121.98.9.21
4    11 ms    11 ms    10 ms ae0-0.cre1.nct.orcon.net.nz [60.234.9.23]
5    47 ms    10 ms    10 ms ge-1-3-0-0.bdr1.nct.orcon.net.nz [121.98.9.34]
6     9 ms     9 ms     9 ms ge-2-2-0.gw4.akl1.asianetcom.net [203.192.166.69]
7     9 ms     9 ms     9 ms gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
8   171 ms   168 ms   170 ms po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
9   161 ms   161 ms   161 ms po1-0.gw2.sjc1.asianetcom.net [202.147.50.166]
10   161 ms   161 ms   162 ms ip-202-147-50-122.asianetcom.net [202.147.50.122]
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.

phindmarsh

117 posts

Master Geek

#162090 4-Sep-2008 13:20

It's not working for me either. I'm on xnet and Live Messenger, hotmail etc arent working

traceroute www.hotmail.com

traceroute to www.hotmail.edge.nsatc.net (207.46.61.21), 64 hops max, 40 byte packets

1 192.168.1.1 (192.168.1.1) 0.904 ms 0.757 ms 0.210 ms

2 10.1.1.254 (10.1.1.254) 0.535 ms 0.553 ms 0.521 ms

3 ip-58-28-15-31.wxnz.net (58.28.15.31) 44.212 ms 43.941 ms 43.951 ms

4 ip-58-28-13-83.wxnz.net (58.28.13.83) 43.885 ms 44.077 ms 45.609 ms

5 ge-0-0-0-akl-core1.wxnz.net (58.28.8.8) 46.202 ms 44.922 ms 46.362 ms

6 Gi9-1.gw1.akl1.asianetcom.net (203.192.166.105) 45.459 ms 44.345 ms 44.459 ms

7 ge-1-2-0-0.gw4.akl1.asianetcom.net (202.147.55.222) 44.646 ms 44.022 ms 44.315 ms

8 po4-0.cr2.syd1.asianetcom.net (202.147.55.254) 68.447 ms 67.658 ms 67.706 ms

9 po11-2.cr1.nrt1.asianetcom.net (202.147.55.70) 181.237 ms 182.126 ms 183.710 ms

10 gi5-0-0.gw1.nrt2.asianetcom.net (202.147.0.214) 189.044 ms 189.281 ms 188.301 ms

11 203.208.173.89 (203.208.173.89) 190.209 ms 188.389 ms 188.397 ms

12 ge-1-1-0-10.toknf-cr2.ix.singtel.com (203.208.172.209) 187.420 ms 188.123 ms 188.218 ms

13 so-1-3-1-0.sngtp-ar6.ix.singtel.com (203.208.151.121) 266.183 ms so-3-3-0-0.sngtp-ar6.ix.singtel.com (203.208.173.93) 359.731 ms so-3-3-1-0.sngtp-ar6.ix.singtel.com (203.208.154.17) 262.410 ms

14 203.208.183.82 (203.208.183.82) 260.987 ms ge-0-1-2-0.sngtp-dr1.ix.singtel.com (203.208.149.210) 259.488 ms 262.159 ms

15 203.208.191.22 (203.208.191.22) 255.166 ms 261.106 ms 260.936 ms

16 po72.sin-6nf-2a.ntwk.msn.net (207.46.48.70) 260.494 ms 259.795 ms 261.607 ms

17 * * po72.sin-6nf-2a.ntwk.msn.net (207.46.48.70) 260.143 ms !X

18 * * *

willnz

573 posts

Ultimate Geek

Trusted

#162091 4-Sep-2008 13:24

Works fine from non-ANC connections, can also use MSN Messenger through www.ebuddy.com fine too

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

chakkaradeep

799 posts

Ultimate Geek

Trusted

#162092 4-Sep-2008 13:28

Working fine here

Regards,
Chaks

Desktop : Intel Quad Core Q9400 2.66GHz - 8GB RAM - 500 GB + 500 GB HDD - NVidia GeForce 9800GT - LG246WH Flatron Display - Windows Server 2008 R2 Enterprise with Hyper-V
Virtual Machine : Powered by Hyper-V and VMWare Workstation
Laptop: HP dv7-3004TX Entertainment Notebook PC | HP Touchsmart tx2 1119au - Windows 7 Ultimate x64
Mac: iMac 21.5" Snow Leopard
Mobile : iPhone 3GS

freitasm

BDFL - Memuneh
79309 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#162104 4-Sep-2008 14:02

Working for me on TelstraClear.

Yuero

4 posts

Wannabe Geek

#162108 4-Sep-2008 14:09

Not working for my home (ihug / vodafone) and also Woosh wireless :

(see tracert from woosh)

Tracing route to messenger.hotmail.msnmessenger.msn.com.akadns.net [65.54.239.80
]
over a maximum of 30 hops:

1 217 ms 239 ms 261 ms lns2.sky.woosh.net.nz [202.74.206.8]
2 242 ms 279 ms 278 ms g0-0-38.br1.sky.woosh.net.nz [202.74.206.218]
3 178 ms 338 ms 279 ms Gi0-1.gw2.akl1.asianetcom.net [203.192.166.185]

4 447 ms 525 ms 313 ms po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
5 411 ms 401 ms 417 ms po0-0.gw2.sjc1.asianetcom.net [202.147.50.130]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.

xpd

Geek @ Coastguard NZ
13769 posts

Uber Geek

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#162120 4-Sep-2008 14:31

Orcon are currently experiencing network degradation specifically accessing Microsoft services.

Affected services include any Internet connection on the Orcon network

There is no ETA at the moment however Technicians are working this issue and we apologise for any inconvenience this may cause.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

LinkTree

phindmarsh

117 posts

Master Geek

#162126 4-Sep-2008 14:35

Does xNet somehow go through Orcon or is it more than an Orcon issue? Its been out for me all morning. xNet's website say no issues :S

coffeebaron

6235 posts

Uber Geek

Trusted

Lifetime subscriber

#162127 4-Sep-2008 14:35

Same here on Xnet:

Tracing route to mail.live.com [207.46.9.121]
over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms my.router [192.168.1.1]
2    44 ms    60 ms    43 ms ip-58-28-15-31.wxnz.net [58.28.15.31]
3    43 ms    43 ms    43 ms ip-58-28-15-31.wxnz.net [58.28.13.83]
4    44 ms    43 ms    44 ms ip-58-28-15-31.wxnz.net [58.28.8.8]
5    44 ms    43 ms    43 ms Gi9-1.gw1.akl1.asianetcom.net [203.192.166.105]

6   195 ms   195 ms   195 ms po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
7   195 ms   195 ms   195 ms po1-0.gw2.sjc1.asianetcom.net [202.147.50.166]
8     *        *        *     Request timed out.
9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
...

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

willnz

573 posts

Ultimate Geek

Trusted

#162132 4-Sep-2008 14:49

phindmarsh: Does xNet somehow go through Orcon or is it more than an Orcon issue? Its been out for me all morning. xNet's website say no issues :S

It's an AsiaNetcom issue - Orcon (and several other providers, including Xnet)'s main upstream provider.

tuik

8 posts

Wannabe Geek

#162137 4-Sep-2008 15:14

is there anyway around this i can check my hotmail account ? I'm on vodafones ihug network.

Regards.

1 | 2