Woosh Tech Support

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Forums › New Zealand Broadband › Woosh Tech Support

caesar8181

1 post

Wannabe Geek

#18968 31-Jan-2008 13:20

I have no luck with woosh tech support with my issue ... a bit of a long shot here but perhaps someone can help me out.

I have recently joined woosh but have been unable get it up and running.

The probelm:

Installation goes fine drivers all install as they should.Then it gets to the point of online registration and connecting...
The Wireless modem is telling me that I have a strong signal the connection dialogue box opens up with the signal strength etc.

Then before I get the option to connect I get the following in a notification box... "Operator Assisted manual dial. Please pick up the phone and dial *99# " Then the connection application closes on me.

Please bear in mind I don’t have my woosh associated with my phone line in anyway. I have had woosh on the same notebook in the past with no problems.
I have followed the idiot proof installation C.D multiple times with the same result.

Running XP sp2 Any Ideas?

atomik

14 posts

Geek

#112239 22-Feb-2008 09:01

If you get an error message saying "operator assisted or manual dial""pick up the handset and dial (or ask the operator to dial) press ok immediately after dialling then replace the handset" It means that operator assisted dialling is turned on, follow the below instructions to turn it off

1.	Click Start, and then click Control Panel.
2.	Double-click Network Connections.
3.	On the Advanced menu, click Operator-Assisted Dialing to turn it off. Note If operated-assisted dialling is turned on, a check mark appears next to the Operator-Assisted Dialling option on the Advanced menu

Not a common error, so can throw you off a bit. Refer to this Microsoft document http://support.microsoft.com/kb/817195

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