AAAGH Inspire have made my life a living hell. ISP recommendations?

Forums › New Zealand Broadband › AAAGH Inspire have made my life a living hell. ISP recommendations?

noob

33 posts

Geek

#212791 12-Apr-2017 17:24

I have been trying to transfer my domain email to Inspire since LAST MONDAY, TEN DAYS AGO. They screwed up my transfer and I have now found they did NOTHING today and yesterday despite a phone call this morning so I am back at square 1 stuck with horrible Orcon and no transfer even in progress. HELPPPPP!!!! Where can I go that has good customer service and NO MORONS WHO DON'T GIVE A RAT'S ASS.

mattwnz

20147 posts

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#1762346 12-Apr-2017 17:36

Is it a NZ or international domain name?

noob

33 posts

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#1762347 12-Apr-2017 17:38

It's a dot com.

mattwnz

20147 posts

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#1762350 12-Apr-2017 17:41

noob:

It's a dot com.

They can be problematic, as they require a number of manual steps, and sometimes they can fail if something isn't one right. You will usually also have to renew for an additional year with the new provider when you transfer it, and make sure it is unlocked.

noob

33 posts

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#1762352 12-Apr-2017 17:42

So, no suggestions then.

mattwnz

20147 posts

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#1762354 12-Apr-2017 17:44

noob:

So, no suggestions then.

PM'd you.

sbiddle

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#1762369 12-Apr-2017 18:09

Why do you have a domain tied to your ISP?

networkn

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#1762370 12-Apr-2017 18:10

1stdomains is a good NZ Host.

.com's are fraught with difficulty.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

mattwnz

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#1762373 12-Apr-2017 18:17

networkn:

.com's are fraught with difficulty.

Tell me about it. The .NZ way of transferring is so much easier, and instant, and you don't have to renew the domain upon transfer.

networkn

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#1762374 12-Apr-2017 18:19

mattwnz:

networkn:

.com's are fraught with difficulty.

Tell me about it. The .NZ way of transferring is so much easier, and instant, and you don't have to renew the domain upon transfer.

I had to do 30 domains for 1 customer about 7 months ago. It was the worst weekend I can recall in 5 years including two I spent in hospital! Some of the .com registrants are just unbelievably backward. Suicide inducing.

michaelmurfy

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#1763344 12-Apr-2017 18:50

Metaname is still the best IMHO.

Michael Murphy | https://murfy.nz
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kingjj

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#1763508 13-Apr-2017 00:24

Have started transferring a lot of my domains to porkbun.com. Based in Portland, US. Small outfit but great support and easy to use interface. Prices are pretty good as well. Recent .com took 5 days to transfer as the losing registar can hold up a .com transfer for up to 5 days (to help prevent 'fraud').

timmmay

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#1763524 13-Apr-2017 07:15

I've done many email migrations. Usually you just have to change the MX records to point to the new provider, then migrate the email to the new host. Moving domain registrars can be tricky - sometimes it takes an hour, sometimes it takes two weeks.

Suggest you move to one of the bigger players, Google Apps, Office 365, Zoho, Fastmail. Moving email to an ISP is an odd move.

sbiddle

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#1763539 13-Apr-2017 07:39

timmmay:

I've done many email migrations. Usually you just have to change the MX records to point to the new provider, then migrate the email to the new host. Moving domain registrars can be tricky - sometimes it takes an hour, sometimes it takes two weeks.

Suggest you move to one of the bigger players, Google Apps, Office 365, Zoho, Fastmail. Moving email to an ISP is an odd move.

I guess we still don't know why the OP wants to have their domain with their ISP though. It seems a strange thing to be wanting to tie the two together when there are absolutely no benefits.

FWIW I use iwantmyname for all my domains now. My last 3-4 .com domains that I transferred in December from a couple of different providers outside NZ all completed in under 30 mins.

Detruire

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#1763557 13-Apr-2017 08:13

This seems to be an ongoing saga. Part 1. Part 2.

rm *

xpd

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#1763581 13-Apr-2017 09:07

.com's can take upto 7 days to transfer, and if a change is made to the registrant details, you can find the registrar locks the account for 60 days to prevent further changes. The lock is registrar dependant though, so do it, some dont.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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