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mbben

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#72506 27-Nov-2010 15:23
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long story short we live, on a piriongia road(waiokato), in between two towns. one is 8km away and one is 2km away. now we were trying to get broadband. ive talked with the person who own the house before us and he said that in 1989 he swiched exchange that was 8km away because of cheeper tolls. now if rung telecom and there've said thatv they cant take us back, and even if they could it would not work, however our nagbours across the road have working boradband, when i told her this she said they still could not. dose any one have any idears or an eternative to bordband (thats afordable and not the same speed as dial uP:) thanks

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nzbnw
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  #410230 27-Nov-2010 15:36
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What about Mobile Broadband?

http://www.telecom.co.nz/mobilebroadband

Also a 30 day trial on XT if required;

http://store.telecom.co.nz/mobile/special-offers/risk-free

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richms
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  #410234 27-Nov-2010 16:02
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Have you considered ordering a new line off the 2km away exchange? If you put in your neighbours either side of you do they have it available? If you were to order a new line to "unit 2 their number" then the billing system should sort it out, then when the tech comes out tell him where to put the line to.




Richard rich.ms

mbben

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  #410387 28-Nov-2010 12:54
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richms: Have you considered ordering a new line off the 2km away exchange? If you put in your neighbours either side of you do they have it available? If you were to order a new line to "unit 2 their number" then the billing system should sort it out, then when the tech comes out tell him where to put the line to.


just checked the nabour who is closer to the km exchange shears the line with us ( he use to live in our house and bult a new house and got a loop to shear the same line) but the one who is one over from him just got boradbeand 2 months ago. person across the road excactley got boradband to form 2 km exchange so might be the way to go



webwat
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  #410924 29-Nov-2010 22:20
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I would request that your issue be escalated for investigation by the network people. If that takes forever, you could ask the people across the road if you can install a broadband line at their place on your account, and put a modem with wireless near the window. You might need an external antenna on the wireless to give a strong enough signal to get to your place :)

I guess the problem is they only connect a whole cable to a different exchange, so everyone on your side of the road could be on the same cable. That would be too complicated for the call centre to fix, since they probably need to look at what other cables run down the street.




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