Have encountered following situation with several Treo 650 users in Exchange 2003 environment using wireless Exchange Activesync.
When syncing wirelessly email and calendar sync occurs for all items except Unread emails.
I have sent a test email to user , it appears in Outlook on his desktop.
Syncs from Treo but doesn't appear, syncs several times more , still no mail.
Opens mail on PC & closes it. Syncs again and read email syncs to Treo.
Doesn't appear to be any settings on treo that could provide this result , suspect something server / It environment side.
Any ideas much appreciated ?