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Jaydeez22

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#251497 28-Jun-2019 08:08
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Total novice here.

 

We have an ADSL+ router(Netgear D6400) hooked up to our new Fibre100 connection (Up to 100Mbps).

 

https://www.jbhifi.com.au/computers-tablets/networking/netgear/netgear-ac1600-wifi-vdsl-adsl-modem-router/648266/

 

Our connection is OK but suffers when all the kids are on their devices.

 

Seeing as we are now on Fibre, should I be using a Fibre router? Will I get a faster speed?

 

 

 

Any recommendations, thanks.


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cyril7
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  #2266052 28-Jun-2019 08:15
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Hi, there is nothing wrong with that router on Fibre, its designed to deal with both, however whilst its sold as having flash wireless capability, I suspect it does not, my experience with these and its bigger brothers indicate they are rubbish.

 

I presume you have an SSID for both bands rather than both bands using a common SSID. As such are any devices connected to the 5GHz band SSID, if not moving devices that can see the 5GHz SSID to that band may help.

 

Better wireless solutions will relatively seamlessly move capable devices to the higher band automatically, these clumsy setups dont. 

 

Also how far are you trying to cover with your router, could it be that the signal level is falling off in some locations so giving poor performance.

 

Cyril




xpd

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  #2266054 28-Jun-2019 08:20
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I've never seen a device marketed that has" fast vdsl modem for fibre".  - weird.

 

Anyway... what devices ? What issues are you seeing exactly ? Whats being done at the time,is everyone streaming, gaming, uploading, etc.

 

Personally I have a router and a single Unifi AP for wifi and that covers all our connections quite happily even when we are all online streaming, gamings etc. (2 kids 2 adults - dont think the cat and dog have worked out the wifi password yet)

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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Jaydeez22

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  #2266056 28-Jun-2019 08:39
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Thanks guys, admittedly I do have four kids who stream.

 

The issues I'm having is buffering, sometimes even images on Trademe take ages to view when others are streaming.

 

I have our standard SSID login on 2.4Ghz, and have an SSID on 5Ghz which I have tried testing with myself and this seems to work ok.

 

You mention only some devices work on 5Ghz? Am I right in saying if a device is not capable of 5GHz, it just won't see the band?

 

 

 

 




Linux
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  #2266058 28-Jun-2019 08:43
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Is the access point mounted at a decent height central in the house?

Not sure why you bother mentioning ADSL2+ when you are connected to Fibre

Jaydeez22

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  #2266060 28-Jun-2019 08:52
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Its because I have no idea what ADSL+ means, thats just with our current router says it is.

 

I'm just trying to ascertain whether this router is ok for fibre, or do I need a dedicated fibre router, I have no idea.


cyril7
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  #2266061 28-Jun-2019 08:58
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My guess is your router is probably just fine while you are just on a 100/20 plan, however its wireless performance is probably what your issue is. That is why most of us who want better wireless use setups like UniFi that supports band steering so a device is put on the best band available to it, and the WAP itself is designed to go up high on the ceiling to see over the room clutter to give you better signal strength, also depending on your house layout you may been more than one WAP, again to ensure good signal strength to try optimise service.

 

Cyril


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  #2266062 28-Jun-2019 08:59
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Linux: Is the access point mounted at a decent height central in the house?

Not sure why you bother mentioning ADSL2+ when you are connected to Fibre

 

If you look at the marketing for that unit, its confusing as hell ;)

 

I can see why they mentioned it :)

 

Remember, not everyone is an uber-geek and can read between the lines ;)

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
Linux
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  #2266064 28-Jun-2019 09:06
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xpd:

Linux: Is the access point mounted at a decent height central in the house?

Not sure why you bother mentioning ADSL2+ when you are connected to Fibre


If you look at the marketing for that unit, its confusing as hell ;)


I can see why they mentioned it :)


Remember, not everyone is an uber-geek and can read between the lines ;)


 



Fair enough point

Got to love marketing people NOT

cyril7
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  #2266065 28-Jun-2019 09:06
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Linux: Is the access point mounted at a decent height central in the house?

Not sure why you bother mentioning ADSL2+ when you are connected to Fibre

 

Yeah on seeing that title I thought, has this guy managed to tunnel ATM over his UFB fibre link!!!

 

Cyril


Jaydeez22

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  #2266068 28-Jun-2019 09:16
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Thanks everyone, you have all been a great help, appreciate your time. Cheers.


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  #2266092 28-Jun-2019 10:03
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So what have you decided to do?

Jaydeez22

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  #2266097 28-Jun-2019 10:08
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I'm going to look at all the devices and see if they can connect to the 5GHz band and evaluate from there.

 

But I also suspect I may need to get a UniFi to increase the wifi signal.

 

Will not change the router at this stage.


cyril7
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  #2266108 28-Jun-2019 10:16
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Hi, if you go down the UniFi route I suggest you turn the wireless off in the Router. Also devices that are far away from the current router are probably best left on the 2.4GHz band, just check what their signal strength is like to decide.

 

Cyril


  #2266139 28-Jun-2019 10:56
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Linux:
xpd:

 

Linux: Is the access point mounted at a decent height central in the house?

Not sure why you bother mentioning ADSL2+ when you are connected to Fibre

 

If you look at the marketing for that unit, its confusing as hell ;)

 

I can see why they mentioned it :)

 

Remember, not everyone is an uber-geek and can read between the lines ;) 



Fair enough point

Got to love marketing people NOT

 

Good grief, the blurb at https://www.netgear.com.au/home/products/networking/modem-routers/D6400.aspx says:

 

"This AC1600 DSL modem router provides a fast VDSL modem for fibre broadband and also works with ADSL connections."

 

Enormously confusing


bignose
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  #2266158 28-Jun-2019 11:14
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Jaydeez22:

 

I'm going to look at all the devices and see if they can connect to the 5GHz band and evaluate from there.

 

But I also suspect I may need to get a UniFi to increase the wifi signal.

 

Will not change the router at this stage.

 

 

for the cost of a unifi AP you could buy an amplifi afi-r-hd, and that will give you both better wifi and a gruntier router in the one unit (and also much easier management). Same company (ubiquiti), just their 'consumer' line rather than 'smb' line

 

The netgear d6400 is pretty old (2015 model) and have a particularly gutless soc doing the routing (bcm63168u) - whilst they were sold as 'fibre ready' (i.e. can disable the onboard modem and route out the wan port) I'd suspect it's simply not grunty enough to even keep up with a 100mbps connection when multiple users are streaming. Best to cut your losses.


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