internet dropout

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hellhound

41 posts

Geek

#31258 10-Mar-2009 19:52

hey guys i have been having abit of trouble with me internet at the moment. everytime i try and download a large file the internet light on my modem goes red and i cant access the net. it has happened twice while writting this. (im downloading a update for my graphics card.

My modem is a linksys wag200g and i dont know if it makes any difference but im running windows vista bussness.

this is the entry under the DSL connection page. if you want any more info just tell me were to find it.

DSL Connection

Help...

DSL Status:	Connected
DSL Modulation Mode:	MultiMode
DSL Path Mode:	Interleaved
Downstream Rate:	17022 kbps
Upstream Rate:	1020 kbps
Downstream Margin:	6 db
Upstream Margin:	11 db
Downstream Line Attenuation:	22 db
Upstream Line Attenuation:	3.5 db
Downstream Transmit Power:	11 db
Upstream Transmit Power:	23 db

PVC Connection

Encapsulation:	RFC 2364 PPPoA
Multiplexing:	VC
Qos:	UBR
Pcr Rate:	0
Scr Rate:	0
Autodetect:	Disable
VPI:	0
VCI:	100
Enable:	Yes
PVC Status:	Up

CamboCambo

15 posts

Geek

#200481 10-Mar-2009 21:06

does this happen when there is no traffic or just when you are browsing the net? Are you connecting your router to the phone line with an extension cable? is your router getting hot? have you had telecom reset your port in the exchange?

It sounds like your router is loosing sync with the exchange, could be faulty cable, port or router.

which isp?

Ragnor

8221 posts

Uber Geek

Trusted

#200495 10-Mar-2009 22:30

hellhound: My modem is a linksys wag200g

In my experience the WAG200G is a notoriously unreliable modem/router especially on LLU connections (Vodafone and Orcon equipment in the exchange), what ISP are you with?

The first step imo is to make sure you update the routers firmware to the latest version.

hellhound

41 posts

Geek

#200500 10-Mar-2009 23:03

right some mroe information

it very rearly happens if im just on the net but will happen almost every 15 seconds if im downloading a large file like driver updates or windows 7 beta. in other words downloading from sites that speeds go over 1mb/s. i how ever dont have this problem if i am torrenting with jsut as high speeds.

i am with Orcon on one of thier plus plans. the fault also doesnt seam to rely on the cable. at the moment i have just a single cable connecting it to the phone line and i have tried lots of diffrent calbes as to rule that out.
also the modem does not appear to get hot at all, its only luke warm to touch.

i have not yet had telecom reset my port, do you think this could help, if so how do i go about this.

thanks

sam

dan

1134 posts

Uber Geek

Lifetime subscriber

#200534 11-Mar-2009 09:11

that is a known problem with the WAG200 and Orcon +,

there is no solution (had this issue many times with that router unfortunantly),

suggest you sell it (the router isnt actually faulty) and get something else or get a Home Hub from Orcon @ 5$ a month.

CamboCambo

15 posts

Geek

#200551 11-Mar-2009 10:06

In my experience linksys devices seem to be pretty good quality, is the WAG200 a crappy device? Personally I havent used it.

What dan says could be quite possible.

Ragnor

8221 posts

Uber Geek

Trusted

#200637 11-Mar-2009 15:43

I personally rate the WAG200G as crappy and wouldn't recommend one.