Unable to connect to internet

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Unable to connect to internet

Pepsicle

23 posts

Geek

#105738 9-Jul-2012 20:50

Hi

I have an Ideos U8150 on 2degrees that I am having issues with (or maybe IT'S having issues with me?!)

No matter what I do I cannot seem to get it to connect to the internet (mobile network or via WI-FI to my home internet) and I'm having problems downloading apps from Google Market/Play.

I have tried changing the internet settings (as per settings on Geekzone) but still the mobile network state = disconnected. (I'm assuming this is some/all of the issue?)

Any help would be much appreciated, I just want to use my phone! *crys like baby*

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822 posts

Ultimate Geek

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#653175 9-Jul-2012 20:57

Have you tried sending yourself the settings from here?

Pepsicle

23 posts

Geek

#653177 9-Jul-2012 21:12

Yes. I tried yesterday and again just now but I don't receive any messages (checked and double checked the number I put in).....

Yank

14 posts

Geek

#653194 9-Jul-2012 21:44

I have had the same problem with 2degrees it would not send me the settings and even if I input them manually it did not work. I am using vodafone settings on 2degrees and it has been working fine if you want to try it here is the settings.
Cellular Line (GPRS)

www.vodafone.net.nz

Cellular Line (GPRS)

Live.vodafone.com

Still seems to be the same rates and never have gotten any bills from vodafone but they are running on the same network anyway.
As far as your wifi working are you picking up any signal from your phone when you search for wifi signal? Also which browser are you using?Cheers

Sorry above settings one is for internet (bottom one I think) and the other for mms

johnr

19282 posts

Uber Geek
Inactive user

#653200 9-Jul-2012 21:53

Yank not the best advice sorry, 2Degrees do not use the same network as Vodafone, 2Degrees customers roam onto the Vodafone NZ network with out of 2Degrees coverage

John

freitasm

BDFL - Memuneh
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Geekzone

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#653203 9-Jul-2012 21:57

Do you have enough balance in your account?

Do you have a mobile broadband package?

Have you tested the SIM card in another device to see if mobile data works then?

Yank

14 posts

Geek

#653206 9-Jul-2012 21:58

Well do not understand why it works and there own settings do not. Also if it is not allowed why have they never let me know? I would be interested in settings for 2degrees that actually work.

johnr

19282 posts

Uber Geek
Inactive user

#653210 9-Jul-2012 22:02

Never advised you are not allowed to use them, No carrier bills for mobile data just off APNs used,

GoodSync

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freitasm

BDFL - Memuneh
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Geekzone

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#653236 9-Jul-2012 22:25

Yank: Well do not understand why it works and there own settings do not. Also if it is not allowed why have they never let me know? I would be interested in settings for 2degrees that actually work.

2degrees APN settings here.

Yank

14 posts

Geek

#653245 9-Jul-2012 22:47

Thank you freitasm finally have it working with those settings. Now I can quit piggy backing off vodafone.

SaltyNZ

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2degrees

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#653284 10-Jul-2012 07:12

Yank: Thank you freitasm finally have it working with those settings. Now I can quit piggy backing off vodafone.

You're not 'piggybacking off Vodafone'. Our SGSN silently translates Vodafone's APN names to our own. However, if you happen to be roaming (even on Vodafone), then you're not ON our SGSN, and those settings won't work. So it's best if you just use the right ones. :-)

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

SteveON

1916 posts

Uber Geek

#653299 10-Jul-2012 08:00

Yank: Thank you freitasm finally have it working with those settings. Now I can quit piggy backing off vodafone.

You are kidding that you couldn't find these settings?

Anyway, the OP has more issues if they can't access wifi.

Pepsicle

23 posts

Geek

#653302 10-Jul-2012 08:23

Thanks for everyone's replies .

It would appear that I have solved the 'Mobile Network status = disconnected' issue by topping up (or maybe I just have better signal at work than at home? Though I used to be able to connect at home as well....) I still have an issue connecting to the internet though. Get messages such as 'Unable to connect to server' and my Facebook won't log in *gasp! horror!* Message reads 'An error has occured during sign in, please try again later'.

Funny that I get the SMS from 2degrees regarding my top up but I'm STILL not getting the message setting messages! (Tried again about 15 mins ago).

It's quite possible that all these issues are cause by the user being technologically challenged, but I'd like to think not! LOL

freitasm

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#653303 10-Jul-2012 08:25

You always need a balance to connect to the Internet, not only the pack.

If you are getting an error message when trying to login to Facebook then I understand you can see other pages, etc? In this case it's not a network problem.

If you are connecting now you don't need the settings to be sent anymore.

Pepsicle

23 posts

Geek

#653306 10-Jul-2012 08:39

freitasm:

2degrees APN settings here.

These settings appear to be working! Thankyouuuuuu!

Pepsicle

23 posts

Geek

#653678 10-Jul-2012 18:21

Hmmm...ok so I'm still having issues connecting via wi-fi. Wi-fi is connected and signal strength = excellent however when I try to load FB/Google Play/Google the connection times out/says there is no internet connection....my partner (who has no credit and is on 2degrees as well) can connect to our wi-fi on his phone no issues. Any suggestions?

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