Enabling Annex M Disconnects my internet

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Enabling Annex M Disconnects my internet

jurax04

24 posts

Geek

#113567 20-Jan-2013 20:38

As the title says my interrnet disconnects whenever I enable annex M on my router. Could it be that my area still doesnt have adsl2+ enabled? i live in Rotorua about 10-15 minutes from the CBD.

RunningMan

8954 posts

Uber Geek

#747941 20-Jan-2013 20:42

Annex M is not provided in NZ, unless you connect to 1 or 2 of the ISPs that offer this in some areas as an ULL product.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#747950 20-Jan-2013 21:23

You probably have ADSL2+ but if you're on a Chorus wholesale connection Annex M isn't supported.

johny99

495 posts

Ultimate Geek
Inactive user

#748455 21-Jan-2013 20:39

compass can provide annex m

kimxk

74 posts

Master Geek

#749807 23-Jan-2013 20:20

Slingshot provides Annex M on some exchanges, but it is not advertised or supported.

Have a look at this thread:

http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=112008/

It has some information about SNR that tells you if you're on the right equipment. Mine wouldn't sync with Annex M until Mike from Slingshot made some change to my profile.

EDIT:

Forgot to say: check the chorus availability tool at http://www.chorus.co.nz/maps to see what area you are in.

Slingshot

1004 posts

Uber Geek

Trusted

Slingshot

#750085 24-Jan-2013 11:33

Hi

Using Annex M will not work if you are on a wholesale connection, However if your DSL connection is on our "Better Network" you are able to use Annex M, however we dont officially support it and it can make the connection unstable in some cases.

Thanks
Lewis

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

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