Hi there,

I had been with MyRepublic for 3 years and had a good experience with them, but felt like I wanted to try someone different. And as 2degrees has a Christchurch based server, I thought I'd give them a go.

I've just been switched over to them this morning and have got the connection up and running. Speedtest results were great, I can only test over wifi as my computer is too far away to use ethernet. 

But with 2D my speedtest results were Ping: 4, Download: 866mbps, Upload: 531mbps. Which is better for me than MyRepublic (17ping, 700down, 400up).

My issue however is only when playing League of Legends. My in game ping when connecting to the Oceania Server, while on MyRepublic had always been 40-50ms. But after this switch today to 2Degrees it now sits at 205ms. 

I have never had this issue, and am not sure how to investigate the cause so am hoping someone here may be able to help me. I have done a tracert thing if that helps?

Tracing route to pr01.syd01.riotdirect.net [104.160.156.1]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2     6 ms     5 ms     4 ms  12.7.69.111.static.snap.net.nz [111.69.7.12]
  3     6 ms     3 ms     3 ms  198.18.10.222
  4     3 ms     3 ms     3 ms  198.18.10.221
  5     4 ms     3 ms     3 ms  175.10.69.111.static.snap.net.nz [111.69.10.175]
  6    19 ms    19 ms    19 ms  as23655.auckland.megaport.com [43.243.22.77]
  7   198 ms   197 ms   244 ms  as4826.auckland.megaport.com [43.243.22.18]
  8   196 ms   197 ms   196 ms  bundle-11.cor01.alb01.akl.vocus.net.nz [114.31.202.48]
  9   252 ms   196 ms   201 ms  BE-201.cor01.syd11.nsw.VOCUS.net.au [114.31.202.53]
 10   233 ms   196 ms   197 ms  BE-101.bdr01.syd01.nsw.VOCUS.net.au [114.31.192.49]
 11   199 ms   196 ms   198 ms  static-150.175.255.49.in-addr.VOCUS.net.au [49.255.175.150]
 12   195 ms   195 ms   195 ms  pr01.syd01.riotdirect.net [104.160.156.1]

Trace complete.