Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


MindingData

2 posts

Wannabe Geek


#280249 4-Dec-2020 07:46
Send private message

There is another thread in this forum about increased latency to Cloudflare here (https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=280246). However the poster stated it started on the 3rd, but I've been having issues connecting to a particular Cloudflare IP from the 30th of november (Maybe the latency issue is an attempted fix to resolve my issue?). 

 

Since the 30th of November I've been unable to reach a particular Cloudflare node which happens to proxy one of my websites. I have two websites, both on the same end machine, both behind cloudflare. However the Cloudflare IP acting as a proxy is different for each site, so for one I can reach, one I cannot. 

 

The Tracert for the website that *does* work looks like so : 

 

 

Tracing route to [104.27.139.59]
over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  amplifi.lan [192.168.188.1]
  2     2 ms     1 ms     1 ms  102.7.69.111.static.snap.net.nz [111.69.7.102]
  3     7 ms     6 ms    43 ms  198.18.10.218
  4     6 ms     7 ms     7 ms  198.18.10.217
  5     7 ms     7 ms     8 ms  173.10.69.111.static.snap.net.nz [111.69.10.173]
  6    23 ms    24 ms    24 ms  snap1.ape.nzix.net [192.203.154.120]
  7    24 ms    25 ms    24 ms  cloudflare.ape.nzix.net [192.203.154.51]
  8    24 ms    24 ms    24 ms  104.27.139.59

 

 

And the one that doesn't work looks like so : 

 

 

Tracing route to *** [104.28.4.7]
over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  amplifi.lan [192.168.188.1]
  2     1 ms     2 ms     1 ms  102.7.69.111.static.snap.net.nz [111.69.7.102]
  3     7 ms     6 ms     7 ms  198.18.10.218
  4     7 ms     6 ms     7 ms  198.18.10.217
  5     7 ms     7 ms     7 ms  173.10.69.111.static.snap.net.nz [111.69.10.173]
  6    24 ms    24 ms    24 ms  89.59.69.111.static.snap.net.nz [111.69.59.89]
  7     *        *        *     Request timed out.

 

 

So we die within 2degrees :\

When I earlier talked to 2degrees on the 30th of november, I was actually making it one more hop to : 

 

 7    25 ms    24 ms    24 ms  124.150.161.51

 

An IP that belongs to Fastcom. Although now when I tracert, that is no longer the case. 

 

It's been quite frustrating I have to admit because when I originally called 2degrees with the problem, they acknowledged they couldn't access the site either, and then proposed that we should go through with a factory reset of my modem! I can access sites behind this IP via Vodafone, proxy etc, just not 2 degrees (Which is actually more frustrating than I thought having your mobile phone with the same provider so you can't even hot spot!)

 

Eventually got through to someone who I forwarded the details to but just now waiting. The only reason I'm posting is because I sited the other cloudflare issue so thought it might be related in some way? 

 

 


Create new topic
michaelmurfy
meow
13242 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #2615979 4-Dec-2020 08:15
Send private message

How is the site set up? Is it managed by Cloudflare directly or is it managed by a hosting company? Feel free to DM me the site address and I can check from my 2degrees connection.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.




fe31nz
1229 posts

Uber Geek


  #2616510 5-Dec-2020 01:40
Send private message

I am having a similar problem since about the same time.  There is a site I access that has two Cloudflare IPv4 addresses and two Cloudflare IPv6 addresses.  It turns out that one particular program I use with that site is preferentially using the IPv4 addresses, and since around the 30th those addresses do not connect.  The traces I have done look the same as yours - I get no response from outside the 2Degrees network, so there is no evidence as to whether the packets are actually ever leaving 2Degrees.  The IPv6 connections are just fine, so I have a workaround from that of being able to put the two IPv6 addresses in my hosts file so that the bad program only sees IPv6 addresses and everything works again.  I have raised the issue with support and sent all the traces two days ago, but have not heard anything back yet.


MindingData

2 posts

Wannabe Geek


  #2630428 5-Jan-2021 07:17
Send private message

I am still having this same issue over a month later. 

 

So far 2degrees has... Well.. they've done nothing except tell me to factory reset my modem. They did email me over the xmas period after follow up emails from my end, asking more trace routes, but it's a bit frustrating when they could just do this themselves. This is *not* an issue on my end, and they've confirmed as much. 

 

I've now just set up my PC's host file to bypass cloudflare and go direct to the server and this works fine, but again, is somewhat annoying as I can't see any annoying caching issues that might arise via Cloudflare as I myself can't view it. 

 

Cloudflare is almost certainly working for everyone not on 2degrees. I can see on the dashboard plenty of requests coming through for the past month. 

 

The website address is dotnetcoretutorials[dot]com. Again this resolves to 104.28.4.7 (Atleast for me) which is the correct cloudflare IP But any attempt to connect to this node fails only from the 2degrees network, Vodafone etc are all fine.




freitasm
BDFL - Memuneh
79263 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2630429 5-Jan-2021 08:09
Send private message

I was able to reproduce this - couldn't reach via 2degrees, worked fine over a VPN. 

 

I am not using the 2degrees DNS so that shouldn't be the problem.

 

Are you sure the Cloudflare configuration is absolutely correct - you don't have a HTTP to HTTPS redirect setup, on top of a non-www to www redirection on your domain causing some loops or any page rules that could cause problems? 

 

 





Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


timmmay
20578 posts

Uber Geek

Trusted
Lifetime subscriber

  #2630430 5-Jan-2021 08:12
Send private message

Try CloudFlare support, who I've found really helpful on the rare occasion I've needed them. The problem might be within the 2deg network, but if so CloudFlare might be able to contact them directly and they probably have contacts into the core network team.


freitasm
BDFL - Memuneh
79263 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #2630431 5-Jan-2021 08:13
Send private message

An extra bit - accessing with Cloudflare WARP desktop, with WARP enabled works fine. I would raise a ticket with Cloudflare as this sounds like some weird peering problem.

 

 

fl=46f22
h=dotnetcoretutorials.com
ip={removed}
ts=1609787539.557
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.66
colo=AKL
http=http/2
loc=NZ
tls=TLSv1.3
sni=plaintext
warp=plus
gateway=off
gateway_account_id={removed}

 





Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


yitz
2075 posts

Uber Geek


  #2630559 5-Jan-2021 10:56
Send private message

I can't visit that site through a Compass connection either.

 

Going off traceroutes it looks to be a DIA filter issue, similar to this thread.


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.