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reticent

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#283947 22-Mar-2021 09:50
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I had a few buddies over with their PC's on the weekend and noticed really poor internet download performance while a few of us were downloading games on steam concurrently. Adding up the cumulative speeds of all downloads, we were only getting 400mb/s on a 1gb connection. I usually get full speed when it's only me downloading. I'm on 2degrees with a supplied fritzbox 7530.

 

First step of troubleshooting, I noticed packet loss to the router - I tried swapping out the cable I was using, and cabled myself directly to the router rather than into the switch to rule these two things out. Second, when logging into the web gui of the router I noticed really laggy performance - the pages of the UI were very slow to load. Suspecting a CPU issue, I checked the performance stats and indeed noticed 90-100% CPU usage during these group downloads.

 

 

Has anyone else experienced this? I don't think steam is p2p so I don't think it would be generating many concurrent connections. What's frustrating is that I sold a huawei spark fiber route the other day. Would have been good to try this instead to see if it's any better.

 

Time to buy a better router?


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freitasm
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  #2678255 22-Mar-2021 10:34
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I have noticed a fast decline in speed when multiple concurrent downloads/streams go through our Fritz!Box 7590 (with a 7490 as mesh node). This is very visible when downloading anything via torrent and multiple connections. All computers/phones in the network had very slow connections - including light pages failing to load (even Geekzone).

 

I tested a D-Link COVR mesh solution under the same conditions and the difference was remarkable, with no noticeable impact in speed at all.    





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reticent

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  #2679352 23-Mar-2021 15:54
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ah, so not just me. I've logged a support ticket with 2degrees - I have a sneaking suspicion I won't get very far. Disappointing they provide a modem not cut out for the job.

 

 


freitasm
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  #2679354 23-Mar-2021 15:55
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I personally didn't check for the CPU utilisation but as I said, using the 7590 I've encountered problems when a large number of connections are in play.





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NickMack
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  #2679613 24-Mar-2021 09:11
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Hi All,

 

My 2c worth - The CPU in the 7590 is significantly better than the 7490 and I suspect that isn't the cause of the 'issue'. I suspect it's firmware, I saw a few average releases of firmware last year which encouraged me to look at alternative devices (my smokeping and grafana graphs became noisy with jitter etc).

 

As you can see, I moved from my 7590 (to an EdgeRouter) in January 2021 after a bogus fritzbox firmware was released in September 2020, I waited on fixes and decided to move on.... - You can see from the graph how much 'cleaner' it is on the Unifi Edge Router. 

 

Click to see full size

 

It seems to take Fritzbox too long to release firmware and address issues IMHO, historically they have re-introduced old regressions in new firmware which were caught by my old team as part of the testing process before releasing - I'm not sure where this sits these days.....

 

I'm sure you're all running the latest firmware, please check in any case as 07.25 was recently released.

 

Any comments from 2d, Dylan? (Product Manager is on here somewhere) - Nudge @aspired @pwner @morganbrowne  

 

Nick.





reticent

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  #2680407 25-Mar-2021 14:26
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What determines if you get a 7530, a 7590, or a 7490? Still waiting on 2degrees technical support for any sort of response, 2.5 days and counting. Pretty poor.

 

 

 

Which EdgeRouter do you have NickMack? Night and day difference, before/after.


NickMack
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  #2680454 25-Mar-2021 14:39
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reticent:

 

What determines if you get a 7530, a 7590, or a 7490? Still waiting on 2degrees technical support for any sort of response, 2.5 days and counting. Pretty poor.

 

 

 

Which EdgeRouter do you have NickMack? Night and day difference, before/after.

 

 

 

 

Hi @reticent,

 

I use an Edge Router X (https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=280766) , and Unifi AP's for wifi & switches - ER-X is only 98$ - NB: ER-X is a  Router only, no wifi incorporated into the device - more details here on pricing - https://www.pbtech.co.nz/search?sf=edge+router+x&search_type=prediction.

 

In terms of the decisions on what devices are sold/supplied and for what speed connections, I'll let 2degrees comment to their rationale/product decisions.

 

 

 

Nick.





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