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RangioraPete

2 posts

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#201708 30-Aug-2016 20:37
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Anyone else getting this, or got any ideas how to fix?

Everything was working last night. I could watch programs using the TVNZ app on my T2100.
Not tonight though.
I can watch the advert at the start but then the picture goes back to the program listing/summary screen although the sound continues. If I then quit the app I get a glimpse of the program. If I pass ok instead I get a glimpse of the program which then restarts with the initial advert.
I've tried turning it off and on again, unplugging it from the mains for a while, restarting the app, logging out and in again...

We got that video of the woman with her cat before this started happening.

I'm at a loss as to what to do now.

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joshhill96
1512 posts

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  #1620268 31-Aug-2016 14:57
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Overnight TVNZ OnDemand received several viewer complaints after an update their developers had released which caused the video play out to throw the user back to the episode page after the first ads.

 

This has now been fixed and the developers have reassured TVNZ that more rigorous testing be done going forward to ensure this doesn’t happen.





Formerly worked at iStore NZ (Rest in Peace), Sky Network Television, Freeview, Apple, Spark New Zealand Trading Limited, DISH TV Technologies. 

 

Travel Geek: Brazil, Chile, New Caledonia, United States, Fiji, Vanuatu, Australia, Cook Islands




RangioraPete

2 posts

Wannabe Geek


  #1620462 31-Aug-2016 22:12
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That works - thanks Josh:)

Apsattv
2388 posts

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  #1620507 1-Sep-2016 03:32
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Funny how its always the adverts that they try and insert that stuff things up.

 

Why not have actual video adverts in the vod file itself e.g the show is a single video file with adverts embedded

 

 


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