Some freeview channels are repeatedly interrupted by a 'Service Information Changed' notice

Forums › Freeview (DVB-T/DVB-S) › Some freeview channels are repeatedly interrupted by a 'Service Information Changed' notice

colinpg

3 posts

Wannabe Geek

#81151 9-Apr-2011 00:13

I have a Sanyo TUHD1010 UHF freeview decoder purchased from The Warehouse. It has been working well but a few months ago "Service Information Changed" started appearing on the TV 1 and Chinese TV channels. The notice appears in a blue pop up window for about 3 seconds, disappears then reappears about 7 seconds later - ad infinitum. Sound stops while the message is displayed.

The problem has since stopped for TV 1 but is still happening on the Chinese TV channel. I have read the decoder manual but this is not mentioned. I have retuned and tried factory reset.

Can anyone help?

Thanks
Colin

bfginger

1268 posts

Uber Geek

#457661 11-Apr-2011 23:15

It might be a faulty unit but it superficially sounds like a broadcast / receiver compatibility issue.

Jaxson

8042 posts

Uber Geek

Trusted

#457689 12-Apr-2011 08:23

colinpg: Can anyone help?

- Tried taking it back to the store?

colinpg

3 posts

Wannabe Geek

#457901 12-Apr-2011 16:00

Not yet, but that seems like the next step. I'd like to understand what it is trying to tell me...

Thanks for your reply.

ZollyMonsta

3009 posts

Uber Geek

ID Verified

Trusted

#457920 12-Apr-2011 16:38

Freeview transmit a data carousel which has firmware in it for some model recievers. Perhaps something has changed their which your unit isn't happy with? Else, probably just a faulty unit which should be replaced under warranty.

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colinpg

3 posts

Wannabe Geek

#458448 13-Apr-2011 21:32

I can't find any reference to this problem anywhere else so it certainly looks like my unit. On the other hand all the channels except Chinese TV and Parliament work fine. It feels more like software than hardware.

Anyway I'll take it back to the shop. Thanks for your input.
Colin