Does Factory Reset on an Unlocked Phone - But Previously Locked - also reset the Carrier's Lock?

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Forums › Android › Does Factory Reset on an Unlocked Phone - But Previously Locked - also reset the Carrier's Lock?

news4jc

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#267860 14-Feb-2020 15:23

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Just paid Vodafone to unlock my Vodafone Samsung Galaxy A10, and have successfully linked it with a new SIM and my existing number on 2 Degrees, who suggested I do a factory reset before using it on 2 degrees network.

Will this also reinstall the Vodafone Network Lock?

TIA

NikT

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#2421092 14-Feb-2020 15:41

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Nope, it will stay unlocked after a factory reset. The SIM unlock status is stored on a different partition to the user data that's wiped when factory resetting and is thus not affected. Be a real pain if it was eh!

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech

news4jc

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#2421096 14-Feb-2020 15:52

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That's a relief .. many thanks for your reply, one factory reset coming up. 😃

wazzageek

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#2421174 14-Feb-2020 19:30

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One of my unlocked Alcatels reverted to being locked after a factory reset ...

news4jc

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#2421331 15-Feb-2020 10:11

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Reset successful - phone still unlocked. Big relief.

wazzageek

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#2421958 16-Feb-2020 20:45

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Good to hear it went well. I should have mentioned that the Alcatel I mentioned above is a "feature" phone, as opposed to a smart phone - I expect that to be the crux of the issue :-)

Cheers!

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