Issues trying to load Neverware on a laptop

Forums › Chromium OS and Google Chrome OS › Issues trying to load Neverware on a laptop

danepak

1112 posts

Uber Geek

#288907 31-Jul-2021 10:11

Hmm, strange.

I downloaded Neverware to a USB key.

I managed to get it up and running on the laptop. I then choose Install OS.

It started installing, but after a while it was on the desktop like everything was normal. But the Install OS still appeared, when I clicked on the information button.

When I then removed it and restarted the laptop, it said Boot Device Not Found.

So it looks like although it says it will install the OS, it doesn't actually do it. It only runs from the USB.

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17104 posts

Uber Geek

Lifetime subscriber

#2752764 31-Jul-2021 10:36

Neverware help says boot mode in bios must be set to UEFI. The guide also says disable secure boot and/or fast boot.

gzt

17104 posts

Uber Geek

Lifetime subscriber

#2752765 31-Jul-2021 10:39

Btw for reference, what is your laptop model number?

danepak

1112 posts

Uber Geek

#2752766 31-Jul-2021 10:43

gzt: Btw for reference, what is your laptop model number?

An old HP Intel Celeron N2830 2.16GHz with 4GB RAM. Doesn’t show up on the compatible list. However, they do state that a lot of other models still would work.

danepak

1112 posts

Uber Geek

#2752768 31-Jul-2021 10:48

gzt: Neverware help says boot mode in bios must be set to UEFI. The guide also says disable secure boot and/or fast boot.

Thanks, will give it a go (after I’ve tried Ubuntu).

When it was running from the USB, it was very slow. Took ages for it to load YouTube (as an example).
Is this what I can expect from it, or will it be faster, when it’s running from the actual HDD?

gzt

17104 posts

Uber Geek

Lifetime subscriber

#2752769 31-Jul-2021 10:51

Maybe HP 15-f039

https://support.hp.com/th-en/document/c04353717

danepak

1112 posts

Uber Geek

#2752770 31-Jul-2021 10:53

danepak

1112 posts

Uber Geek

#2752828 31-Jul-2021 11:21

J6L83PA

Equinox IT

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Delphinus

611 posts

Ultimate Geek

#2752838 31-Jul-2021 12:46

danepak:
When it was running from the USB, it was very slow. Took ages for it to load YouTube (as an example).
Is this what I can expect from it, or will it be faster, when it’s running from the actual HDD?

It's much faster when fully installed.

These steps might be useful as well (I had to use them on one laptop) https://cloudreadykb.neverware.com/s/article/Manual-Installation-Via-the-Cmd-Line

gzt

17104 posts

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Lifetime subscriber

#2752865 31-Jul-2021 13:57

Your photo shows an Acer i5?

danepak

1112 posts

Uber Geek

#2752867 31-Jul-2021 13:59

gzt: Your photo shows an Acer i5?

LOL, that’s because I’m an idiot.
Wrong laptop, sorry 😅😅😅
Will upload shortly.

gzt

17104 posts

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Lifetime subscriber

#2752869 31-Jul-2021 14:05

danepak: J6L83PA

https://support.hp.com/nz-en/document/c04382944

danepak

1112 posts

Uber Geek

#2752871 31-Jul-2021 14:08

danepak

1112 posts

Uber Geek

#2752891 31-Jul-2021 15:11

Hmm, sometimes computers can be the most frustrating thing.
I’m trying to install ChromeOS again, but it won’t load from USB now.
Just gives me a black screen, which changes to a slightly less black screen and then back to a black screen.

danepak

1112 posts

Uber Geek

#2753192 1-Aug-2021 13:34

gzt: Neverware help says boot mode in bios must be set to UEFI. The guide also says disable secure boot and/or fast boot.

Hmm, I’ve set it to UEFI Boot Order and also disabled secure boot?
It still comes up with Install OS, even after I’ve chosen it and allowed it to install.
When I then restart and remove USB, it still comes up with an error.

gzt

17104 posts

Uber Geek

Lifetime subscriber

#2753258 1-Aug-2021 16:33

Maybe some issue with the Neverware partition not marked active or some remaining OEM partitions confusing things.

A gparted boot cd/USB or similar can give you a view at that level:

https://gparted.org/liveusb.php

If experiments fail it can be used to delete absolutely everything and start from there.

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