jonathan18: Essentially, the original design and install was apparently so poor they’ve determined it’s better to start from scratch. Basic flaws like the wrong type of defusers (sideways not downwards firing); a spaghetti of ducting that’s not sized or designed correctly (by this I mean the way the ‘tree’ of ducting is arranged, if that makes sense) or even laid out properly - this also provides an opportunity to improve R value of the ducting; wrong diameter ducting/diffusers meaning many can’t output the air volume necessary for the space (and will be too noisy in attempting to do so) - replacing the 150mm ones with 200mm, plus adding in another one in the lounge, and retiring one in the hallway; return vents that are too small in capacity to return the needed amount of air...
That thread you linked to is interesting, the comments by @gedc. I've found many similar things with the system I had taken out because the installers weren't experienced enough to fix problems. Heat stratification is a big problem unless you use the correct type of diffusers, careful duct layout is important for efficiency and reducing noise, etc.
Assume you're upgrading from R0.6 to R1.0 ducting? It looks to be about 25% more expensive. The ducting might cost $1000 so the 25% increase isn't really that material. I suspect good / poor installation could make as much difference. As for insulating over it, ducting can be 400mm, 300mm, or 200mm so it would be quite tricky to insulate over. In the US they design and build this stuff into their houses so the ducts travel in insulated spaces.
I have 200mm ducts but I'm trying to work out if I should go to 250mm or 300mm in the lounge. After watching some diffuser design videos on youtube I think larger is quieter but lower velocity so it won't mix as well with the cooler air in the room, creating the stratification issues that are quite common.
If I knew at the start of this journey what I know now I may not have bothered with this. I could have kept the high-wall in the lounge, had a mullti-split put into the bedrooms, and while we wouldn't get our wall space back it would be cheaper and probably more effective, just uglier.