Spark and RWC

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#2183584 19-Feb-2019 12:58

cyril7:

Must keep in mind its a multi stream service supporting from a few 100kb/s to 6Mb/s so potentially even quite poor performing end user arrangments will work, obviously with a cut in quality.

Cyril

Yep true, however an end user will expect HD and most wont understand why it may not look like HD if their bandwidth is being used up with other things. This will really only be poor connections (WAN/LAN/WIFI) or multi-user homes to be fair with low max capacity such as 30/10 UFB, VDSL and ADSL. People are used to Sky just working for a lot of things and don't understand that internet connections are often limited & saturated.

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#2183585 19-Feb-2019 13:08

networkn:

tdgeek:

So no one has an issue with getting Sky for at least 6 months? Every year this comes up, not everyone can afford it, its the national sport and so on.

6 months Sky is not the same as the early suggested $100 for Spark. As you say, part of it is on FTA

Your concern is will it be fine for you, so you are not wanting the RWC via the internet. I get that and I share the same concerns, but either way, some miss out. No one will miss out on the final or the opening match and 5 others.

I don't recall any media coverage of the past RWC's being unaffordable for people previously? There are always who don't WANT to pay it, but those who are big enough fans will usually prioritize spending appropriately. I can think of many at GZ who endlessly complain how expensive it is, but it's the same as a night out at the movies, or dinner out with a very average bottle of wine. I do understand there are people who can't afford to do these things, but those who are hardcore fans unsatisfied with the FTA coverage, would be smallish. If they won't pay for Sky, then I suspect fast enough internet, Chrome casts, good wifi and a suitable TV are probably low on their priority list too. There will be many venues showing the games free of charge too I suspect.

Here are a few links, hard to find, given anything with Sky or rugby world cup has masses of results given the Spark thing. I see the usual comments each time, admittedly annecdotal, but its every time. RWC is a big deal so the Sky "monopoly" is as well. One of these is anti Rugby, or seems to be, so ignore that. I assume you will just blow these off.

In the 2015 survey to date 63 percent report making little or no effort to follow the Cup, which may reflect the timing and reduced access to free television coverage of live games.

“Some have complained about not being able to watch games because they can’t afford the Sky Television subscription,” Dr Bruce says.

and

Nearly 1.2 million Kiwis tuned in to watch the All Blacks beat Australia during yesterday's Rugby World Cup final, according to Nielsen.

671,000 Kiwis watched the live final on Prime, while a further 495,000 watched the game on Sky Sport 1.

https://www.auckland.ac.nz/en/about/news-events-and-notices/news/news-2015/10/rugby-world-cup-a-turnoff-for-many.html

https://www.nzherald.co.nz/entertainment/news/article.cfm?c_id=1501119&objectid=11538834

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#2183586 19-Feb-2019 13:11

Benoire:

cyril7:

Must keep in mind its a multi stream service supporting from a few 100kb/s to 6Mb/s so potentially even quite poor performing end user arrangments will work, obviously with a cut in quality.

Cyril

Yep true, however an end user will expect HD and most wont understand why it may not look like HD if their bandwidth is being used up with other things. This will really only be poor connections (WAN/LAN/WIFI) or multi-user homes to be fair with low max capacity such as 30/10 UFB, VDSL and ADSL. People are used to Sky just working for a lot of things and don't understand that internet connections are often limited & saturated.

Do users of NF, LB, YT complain a lot along these lines? I dont really see it, or feel its a known issue, it seems pretty quiet on that front. RWC will be another of these services. The TV that was watching FTA, Sky or NF will now be watching RWC

stinger

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#2183587 19-Feb-2019 13:11

networkn:

I don't recall any media coverage of the past RWC's being unaffordable for people previously?

Except for the last Rugby World Cup, they have all screened on FTA in NZ (TVNZ in 2003, TV3 in 2007, TVNZ/TV 3/Māori/Sky in 2011). The last world cup saw All Black pool games on delay, semis and two finals live on Prime.

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#2183590 19-Feb-2019 13:16

tdgeek:

Do users of NF, LB, YT complain a lot along these lines? I dont really see it, or feel its a known issue, it seems pretty quiet on that front. RWC will be another of these services. The TV that was watching FTA, Sky or NF will now be watching RWC

For any provider, the Customers that fall into this category should be pretty used to it.

I can confirm from the spark side, we do get contacts around Netflix or Lightbox streaming performance. out of all the cases i've pulled they fall into two bins.

Physical network fault (Fibre cut, Damaged copper cable etc)
In Home Experience (wifi, Modem, CPE Related)

I Won't provide numbers on those metrics. But simply put, RWC would be the same sorta conversations.

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Benoire

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#2183608 19-Feb-2019 13:43

tdgeek:

Do users of NF, LB, YT complain a lot along these lines? I dont really see it, or feel its a known issue, it seems pretty quiet on that front. RWC will be another of these services. The TV that was watching FTA, Sky or NF will now be watching RWC

Possibly not to the same extent, but it probably does exist... With Sport going online, the requirements for a smooth HD feed are important... With two HD Netflix going & lightbox has caused my VDSL to choke and so some something throttles back a single stream; if this happened to a live sports feed then I would be disappointed but know what to do... Would your next door neighbor?

Varkk

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#2183619 19-Feb-2019 13:55

Actually I wonder how some bars and hotels etc will handle this. Most just have the commercial Sky Sport package and a Sky decoder hooked on to the big screens. There will be no allowance made for data to the screens. Most probably won't think to deal with it until the last minute. Especially some of the more rural old-school type pubs.

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tdgeek

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#2183622 19-Feb-2019 13:56

Benoire:

tdgeek:

Do users of NF, LB, YT complain a lot along these lines? I dont really see it, or feel its a known issue, it seems pretty quiet on that front. RWC will be another of these services. The TV that was watching FTA, Sky or NF will now be watching RWC

Possibly not to the same extent, but it probably does exist... With Sport going online, the requirements for a smooth HD feed are important... With two HD Netflix going & lightbox has caused my VDSL to choke and so some something throttles back a single stream; if this happened to a live sports feed then I would be disappointed but know what to do... Would your next door neighbor?

I get that, and most of the other comments. While I hate the cliche,"it is what it is" that's true, the free market has made a change and we are needing to live with that. Streaming vs Non Streaming. I should have thrown that in the Sky bashing threads over the years. If live streaming had been here for a year, those that use it will now be clued up. If a user did have 3 NF's going on, and one TV now plays RWC, that's still three. But another valid point from you. Im just hoping for some flexibility for live streaming. If it glitched for 5 seconds I dont want to miss that 5 seconds. Apparently the OD is available when its still live, that might mean live pause can be used. If that was the case, great.

networkn

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#2183623 19-Feb-2019 13:58

Varkk:

Actually I wonder how some bars and hotels etc will handle this. Most just have the commercial Sky Sport package and a Sky decoder hooked on to the big screens. There will be no allowance made for data to the screens. Most probably won't think to deal with it until the last minute. Especially some of the more rural old-school type pubs.

Yeah, I raised this earlier in the thread. Speaking of having multiple streams choking an internet connection. Internet at Bars isn't a high priority, though some provide free Wifi. Imagine trying to get 3-5 Screens to view the stream, without local distribution off a Single Wifi Unit whilst a bunch of customers are on your wifi doing something else.

tdgeek

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#2183627 19-Feb-2019 14:03

Varkk:

Actually I wonder how some bars and hotels etc will handle this. Most just have the commercial Sky Sport package and a Sky decoder hooked on to the big screens. There will be no allowance made for data to the screens. Most probably won't think to deal with it until the last minute. Especially some of the more rural old-school type pubs.

If that's the case they need to have better management, its no secret. But if home consumers can manage multi HD Netflixing, RWC is just a different channel so to speak, and its on the pubs on BB connection. If they have wifi and streaming, they should really have two BB connections, so no change, but more cost

Talkiet

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#2183631 19-Feb-2019 14:08

Varkk:

Actually I wonder how some bars and hotels etc will handle this. Most just have the commercial Sky Sport package and a Sky decoder hooked on to the big screens. There will be no allowance made for data to the screens. Most probably won't think to deal with it until the last minute. Especially some of the more rural old-school type pubs.

There is proactive work to speak to every licensed premise about options.

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

networkn

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#2183666 19-Feb-2019 14:11

Talkiet:

Varkk:

Actually I wonder how some bars and hotels etc will handle this. Most just have the commercial Sky Sport package and a Sky decoder hooked on to the big screens. There will be no allowance made for data to the screens. Most probably won't think to deal with it until the last minute. Especially some of the more rural old-school type pubs.

There is proactive work to speak to every licensed premise about options.

N

Presumably then, it's not a secret, are you able to share how this will be handled for places like this? I am curious from a technical standpoint.

From a hospo perspective, I can't imagine having a venue full of paying customers attending to watch an event, and having technical issues like buffering or bandwidth related issues.

tdgeek

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#2183674 19-Feb-2019 14:31

Do you mean for a small country pub with ADSL1?

Otherwise you are setting a pretty low bar. If a home user on VDSL can get 2 or 3+ HD streams and fibre more, then one business Broadband feeding one function, i.e. the TV, isn't an issue. If they have many using wifi, if that a heavy, they may need another line, surely.

Is this a Spark issue or a streaming issue? Saying that one BB line might buffer is odd to say the least.

networkn

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#2183677 19-Feb-2019 14:37

tdgeek:

Is this a Spark issue or a streaming issue? Saying that one BB line might buffer is odd to say the least.

I didn't SAY it was a Spark problem, I raised it as a potential concern given the importance of the stream to a hospo business. Lots of bars and pubs pay substantially for Sky and have infrastructure already. A second line in a busy pub, is just another expense for them to consider, arrange and manage, for an event that runs for 6 weeks. It's not an impossible problem. Simply one that requires attention.

/me SMH.

Talkiet

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#2183682 19-Feb-2019 14:44

networkn:

Talkiet:

Varkk:

Actually I wonder how some bars and hotels etc will handle this. Most just have the commercial Sky Sport package and a Sky decoder hooked on to the big screens. There will be no allowance made for data to the screens. Most probably won't think to deal with it until the last minute. Especially some of the more rural old-school type pubs.

There is proactive work to speak to every licensed premise about options.

N

Presumably then, it's not a secret, are you able to share how this will be handled for places like this? I am curious from a technical standpoint.

From a hospo perspective, I can't imagine having a venue full of paying customers attending to watch an event, and having technical issues like buffering or bandwidth related issues.

Absolutely I am not able to talk about how we're looking to help them sorry. I just wanted to point out that we have considered it and are working on it, many months out from the event. I doubt there's going to be a one solution fits all for the pubs and clubs anyway.... Many (most?) still use coax distribution and have a current system that a) just works and b) hasn't been touched for years!
Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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