NZ COVID Tracer app for Android and iOS

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#2590123 22-Oct-2020 08:45

ronw:

When you say flush the app I presume you mean uninstall? or something else.

Just clear the app's data and cache, no need to uninstall/reinstall.

GregV

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#2590862 23-Oct-2020 15:36

So I just got a push alert from the app - pull-down text looked like a general reminder to scan this weekend. However, on clicking the alert, it opened the app to the main scan screen, and I can't find the message anywhere. Android

richms

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#2590864 23-Oct-2020 15:38

GregV:

So I just got a push alert from the app - pull-down text looked like a general reminder to scan this weekend. However, on clicking the alert, it opened the app to the main scan screen, and I can't find the message anywhere. Android

Ah, thought I had posted my experience to here but it seems I got the other thread.

I had no text in the pull down other than the app name. Perhaps it was using a non contrasting colour on my dark theme which some apps do.

Anyway, inexcusable to not have an inbox for notifications on the app to go back and look at them again. If I dismissed the notification because I was doing something else I would be no wiser about whats up, hope they make more effort to get hold of people that they need to than a transient notification and nothing else in the app.

Richard rich.ms

alasta

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#2590865 23-Oct-2020 15:38

I could read it on my notification screen without any trouble.

I wouldn't want them to send out these types of notifications on a regular basis as it might prompt people to turn notifications off, but as a one-off exercise it's really good to be able to test that it works.

geoffwnz

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#2590866 23-Oct-2020 15:39

GregV:

So I just got a push alert from the app - pull-down text looked like a general reminder to scan this weekend. However, on clicking the alert, it opened the app to the main scan screen, and I can't find the message anywhere. Android

Matches my experience.

Expected it to open into a message within the app.

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DonH

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#2590907 23-Oct-2020 17:25

I agree, the notification ought to be available in-app. My Huawei phone doesn't have the option to view the phone notification log.

People hear what they see. - Doris Day

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Oblivian

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#2591104 24-Oct-2020 09:04

A Ministry of Health spokesperson said OnePlus, Redmi, Oppo and Xiaomi phones were affected but users could still add manual diary entries.

From oct13 (same as brokwn MS patch day)

Fix in testing

GregV

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#2591616 25-Oct-2020 11:15

So I submitted feedback about the 'disappearing' alert to MoH, and received the following reply:

Sorry it was designed as a friendly reminder on your phone home screen - here is the text again:

Title:

The more we scan, the safer we’ll be

Body:

Whatever you’re doing this weekend, scan the QR codes wherever you go. If you’re feeling sick, please isolate, call Healthline and ask about getting a test.

Bravo2020

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#2591666 25-Oct-2020 14:26

Couple of hours at Dress Smart in Auckland yesterday and only saw a couple of people scan in. The rest walked straight past the poster.

alasta

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#2591671 25-Oct-2020 14:57

I have been out and about a lot of the last week. When I go to busy places I am usually the only person scanning, while numerous other people just walk straight past me.

I can't say I'm surprised. It's just a reflection of modern society.

richms

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#2591713 25-Oct-2020 17:54

2 scans today and it was ok on both, post shop box lobby and bunnings. Picked up some wifi holiday lights at bunnings which are fun. I have emailed them about the beta because my phone is a xiaomi but perhaps that has been rolled out to everyone now to fix the scanning problems?

Richard rich.ms

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#2591716 25-Oct-2020 17:59

alasta:

I have been out and about a lot of the last week. When I go to busy places I am usually the only person scanning, while numerous other people just walk straight past me.

I can't say I'm surprised. It's just a reflection of modern society.

Yet in the UK you can be fined 5000 pounds for not wearing a mask, and as a result almost everyone does.

The government reasoning for not requiring people to scan is flimsy to say the least. If everyone did it, it would become second nature and a habit. I am not sure why it is still voluntary. Especially as it forms a key part of our contact tracing system. I was annoyed when I heard the MOH blaming people for not scanning at the bar. They knew very well that people scanning had dropped off, well before the latest cluster, as they are the ones providing the stats of the apps usage. If we go up a level as a result, it maybe as a direct result of not making it mandatory. Likewise we should probably get used to widespread mask usage, as it is going to be the norm throughout the world for years.

richms

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#2591717 25-Oct-2020 18:06

If the govt would allow for an automatic tracking option by connecting to google, using the GPS on the phone or something else that was zero effort once set up then I would support enforcing the use of that, manual scan in, or else a secure guestbook for people without devices.

This crazy thing that exists where there is a book that people write in and everyone else can see needs to go die in a fire. Its horrendously insecure and IMO any places that are treating customer details like that need a smack from the privacy commissioner to sort it out.

Richard rich.ms

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#2591764 25-Oct-2020 18:30

I use the rippl app myself so no need to sign into the app. But those lists at the entrance to stores contain things like the persons name, phone and address, and all open to the public.

msukiwi

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#2591765 25-Oct-2020 18:32

richms:This crazy thing that exists where there is a book that people write in and everyone else can see needs to go die in a fire. Its horrendously insecure and IMO any places that are treating customer details like that need a smack from the privacy commissioner to sort it out.

Riccarton Clinic has the book well before reception, fully viewable by anyone in the waiting queue!

People were even dating their entries on random dates! (Some in the future!)

Unbelievable behaviour we are becoming accustomed to!

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