Expensive Service for Kia Sportage

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#2531175 30-Jul-2020 08:00

I have a Kia Sedan and that cost is about what they verbally gave me as an estimate for the 60k service.

I purchased my car from the Kia dealer 2 years ago when car had 42k on the clock. Service reminder in dashboard came up when car got close to 45k which was a little over 2 months after I brought it.

When I took it in the guy told me this would be a 60k service which is quite expensive at around $700ish.

I argued with him and said I wouldn't have expected to have to pay that amount for a service on a car that I had only just recently purchased. I also said shouldn't car have been given a courtesy service when I purchased it?

I left the car with them and made it known I wasn't happy.

They called me when car was ready to be picked up and told me that the sales team had picked up the cost of the service.

I just had a 90k service done (70k on the clock) with a WOF and cost was just over $500

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#2531188 30-Jul-2020 08:25

BlinkyBill:

I had a 4-year service done recently, at 45,000km. $4,800 incl gst. OK, it was a Porsche, but still ...

I just had my 45,000km done. After just over a year :)

The Toyota work cars I've had usually go $300 then $600. So I'm guessing they do more work at those intervals. I do my own (easy) work on other cars if I have the time.

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#2531205 30-Jul-2020 08:57

BlinkyBill:
I had a 4-year service done recently, at 45,000km. $4,800 incl gst. OK, it was a Porsche, but still ...

That's part of the deal with certain marques, you get to impress everyone with how much it costs. If you earned even more money you could afford to maintain an older model Jaguar 😂.

Once you are out of warranty start planning ahead. Some items like iridium plugs are overpriced in NZ but on some cars it takes so long to replace plugs you wouldn't use nickel. Places like Rock Auto in US are much cheaper and aren't known for fakes.

afe66

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#2531213 30-Jul-2020 09:11

Are iridium spark plugs the automotive equivalent of monster audio cables ?

Scott3

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#2531262 30-Jul-2020 10:28

afe66: Are iridium spark plugs the automotive equivalent of monster audio cables ?

Nah. They last a lot longer (double to triple), hence why the command the higher price.

I haven't worked the numbers out, but my assumption is normal spark-plugs would work out cheaper if they are easily accessible, and you are doing your own work or using a $60/hr mechanic. Iridium spark plugs are likely better value where they are hard to access (subaru, other cars with access issues), especially using $120/hr dealership mechanics.

I should note that while my car is 14 years old, (and hence was reasonably priced), it is a premium brand, and was a $99,000 car back in 2006. As such, when you take it to a dealership, the assumption is largely made that you want high end consumables used. It also is a 6 cylinder hybrid, and getting to an mileage where things break disks need replacing (as they have already been milled before, and are now to thing to mill again).

While a luxury brand, the car shares many components with a very common non-luxury car, so If I wanted to save further money I could opt for aftermarket consumables to save a few more dollars, but I quite like the car, and want it to run past 300,000km, so I have been sticking with genuine stuff.

wratterus

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#2531271 30-Jul-2020 10:52

BlinkyBill:

I had a 4-year service done recently, at 45,000km. $4,800 incl gst. OK, it was a Porsche, but still ...

Gonna be honest that sounds fairly reasonable all things considered.

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#2531502 30-Jul-2020 17:01

Bung:
BlinkyBill:

I had a 4-year service done recently, at 45,000km. $4,800 incl gst. OK, it was a Porsche, but still ...

That's part of the deal with certain marques, you get to impress everyone with how much it costs. If you earned even more money you could afford to maintain an older model Jaguar 😂.

Once you are out of warranty start planning ahead. Some items like iridium plugs are overpriced in NZ but on some cars it takes so long to replace plugs you wouldn't use nickel. Places like Rock Auto in US are much cheaper and aren't known for fakes.

Car is out of warranty after 3 years. PDK oil/fluid is horrifically expensive, the spark plugs were done x6, lots of various bits and pieces. Next annual service will be about $500 and the next 4 year service will be another $5k.

Loismustdye

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#2531525 30-Jul-2020 17:53

Our 2015 sante fe diesel just had its 35000k service done at the dealership for $295. Admittedly on a special mailin we got in order for them to get the custom, however I will likely be shopping around next time as I have heard that the next services via a dealer can cost a bomb.

WyleECoyoteNZ

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#2531753 30-Jul-2020 21:46

wratterus:

BlinkyBill:

I had a 4-year service done recently, at 45,000km. $4,800 incl gst. OK, it was a Porsche, but still ...

Gonna be honest that sounds fairly reasonable all things considered.

It is when you look at this Trade Me listing and see that it cost $8,700 to replace a clutch...and they need\require doing every 40,000km's

https://www.trademe.co.nz/a/motors/cars/maserati/quattroporte/listing/2667847295?bof=et3qidyw

WyleECoyoteNZ

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#2531759 30-Jul-2020 21:59

With regard to the servicing this thread from about this time last year discusses the main dealer vs independents

https://www.geekzone.co.nz/forums.asp?forumid=162&topicid=250969

BlinkyBill

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#2531788 31-Jul-2020 06:37

You can use a Porsche every day; you can use a Maserati some of the days it’s not being repaired.

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#2531809 31-Jul-2020 08:47

Fixed interval service should be a standard cost that the dealer will give you before it is carried out.

With my Octavia, a standard "oil change" service, filter change etc ran to about $290.

If there was anything else specific to that service that needed done or was "recommended" by the manufacturer, they always told me about it and how much the cost was *before* I brought the car in.

Usually, when take my car in I give them leeway to do anything else to the tune of up to $200 or so (I trust my local mechanic) and to give me a call if there is anything else that they discover.

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#2531979 31-Jul-2020 11:48

Scott3:

They also fed me a bunch of mis-infomation about the water pump looking OK and only needing replacing if it looked really bad when the cam belt was out, encouraging saying the job will cost half if the water pump doesn't need done. Best practice on this model is to replace it with the cambelt.

Ah, memories. Many years back I had a cam belt changed on my Holden Vectra. It was recommended that water pump be replaced at same time but dealer said it looked good so they left it to save cost. Annoyingly they didn't contact me at time to ask if I wanted it replaced regardless (I would have said yes).

Within a year of belt replacement the engine seized from what I suspect was a water pump fail. Car was sold to wrecker on side of road where it died for $300.

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#2531980 31-Jul-2020 11:54

gcorgnet:

Hey guys,

My wife dropped off her car for a service on her 2016 Kia Sportage. (we've had it since new)
It has done 48k but they consider this the "60k" service, which I guess make sense.

Bill came out to $850 which seems super excessive to me. I realise that having your car serviced at the dealership could be more expensive than the local mechanic but this feels huge.

From memory, I think Subaru charge in excess of $1k for a 60k Outback service.

Once out of warranty/service plan, I recommend finding a trusted independent garage over a dealer for annual service.

JimmyC

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#2531981 31-Jul-2020 11:55

Toyota have fixed service costs for major service intervals. When our Highlander hit 100k I was told upfront the service at that mileage would be $1,100. We discussed what went into that, and as afe66 mentioned, 6 x Iridium spark plugs certainly affected the price. Usually services are between $300 - $500.

I was eyeing up a Tiguan for our next vehicle, but I noted an ad on TradeMe that said they need a DSG service at just 60k, and that was $1,700... That's really put me off frankly. Definitely need to investigate servicing costs as part of any new purchase.

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