New home laptop - how to get better performance?

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Batman

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#1750579 30-Mar-2017 10:01

timmmay:

lxsw20:

If it has a warranty issue then you would just put the original HDD back in and send it for repair. Most laptops have a hatch to access just the HDD, so it's pretty straight forward.

Doesn't work. They can tell. Some have security seals as well.

If you buy a car, and change the lights/wheels/gearbox, and engine breaks down, how is it that they decline warranty for the engine?

Obviously if there is possible damage from the changing of drive then warranty declined. But most low end laptops have a drive bay that is completely separate from all the mobo components, it's about 10 screws and a rigid socket.

Anyway, I've always bought Dell and always changed drives around and when there's a warranty issue (usually LCD screen, SD card slot, etc) they have no issues there.

Jaxson

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#1750598 30-Mar-2017 10:25

I guess it depends if it's considered a user changeable part?

Like many cars for example when you pop the hood are covered entirely in plastic, and have arrows for oil and water only.

Sounds like a good CGA discussion though.

The big one for me is that they don't give you any media for the OS. You instead get a backup restoral partition, but that's of no use if you want to rebuild it and omit the bloatware.

lxsw20

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#1750602 30-Mar-2017 10:34

I fixed laptops for years in a professional capacity, of all different brands and don't recall coming across a security seal for a HDD.

1101

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#1750687 30-Mar-2017 13:41

timmmay:

Buy a laptop that includes an SSD, don't replace it yourself. It's usually easy to do, but you will void the warranty.

I know of that happening. And the SSD was installed by an Authorised reseller . It still voided the warranty . They had left the SSD in though.
CGA will cover the warranty regardless. Manufacturer cant make up exclusions to suit themselves .

Ive never seen a seal in a laptop either .There used to be light sensitive sticker things that would show if its been opened, but was long ago & not common
Even PC's dont seem to have that warranty void if opened sticker(seal) anymore .
Most brands repair agents dont care & cant tell, unless it was a hack job install.
In fact some brands send you the HD to install yourself if it failed (Dell used to do that, HP sometimes do)

other causing of slowdowns : to many docs , browser pages open . Ive seen one person with 50(yes) various Docs open at once
Av doing a HD scan on startup or when in use
Dropbox trying to sync on startup (seen that really slow down the startup)
Just too much stuff loading on startup
Winupdates downloading & installing when your using it
or otherwise loaded up with too...much..crap . Incl the preinstalled manufacturers crap

SSD is allways a good 1st step. It will haelp with startup times regardless

MadEngineer

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#1750699 30-Mar-2017 13:48

timmmay:
lxsw20:

If it has a warranty issue then you would just put the original HDD back in and send it for repair. Most laptops have a hatch to access just the HDD, so it's pretty straight forward.

Doesn't work. They can tell. Some have security seals as well.

bollocks.

You're not on Atlantis anymore, Duncan Idaho.

timmmay

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#1750724 30-Mar-2017 14:32

As I've described before, I installed an SSD, I was denied warranty service and a full refund when something went wrong because of it. This was Ascent, and an Asus laptop that I'd put an SSD in. Screen started showing patterns when the lid was moved, clearly a cable problem, they said I could've damaged something when I replaced the HDD with an SSD.

MadEngineer

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#1750739 30-Mar-2017 15:09

I would have told them it's bollocks and to stop fobbing me off. They are most certainly user serviceable parts. In fact just last week I was instructed by HP to remove both the hard drive and memory module from a laptop as part of the diagnostic process on a dead laptop. (After which they replaced the motherboard 2 years out of warranty on site I'll add.)

You're not on Atlantis anymore, Duncan Idaho.

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timmmay

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#1750760 30-Mar-2017 15:54

MadEngineer: I would have told them it's bollocks and to stop fobbing me off. They are most certainly user serviceable parts. In fact just last week I was instructed by HP to remove both the hard drive and memory module from a laptop as part of the diagnostic process on a dead laptop. (After which they replaced the motherboard 2 years out of warranty on site I'll add.)

Their warranty didn't include it. I could've pushed CGA, but ascent made a fairly reasonable offer that I accepted rather than drawing it out. They were wrong but with a young baby at the time (he was maybe a month old) I couldn't be bothered pushing it.

Batman

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#1750778 30-Mar-2017 16:50

timmmay:

MadEngineer: I would have told them it's bollocks and to stop fobbing me off. They are most certainly user serviceable parts. In fact just last week I was instructed by HP to remove both the hard drive and memory module from a laptop as part of the diagnostic process on a dead laptop. (After which they replaced the motherboard 2 years out of warranty on site I'll add.)

Their warranty didn't include it. I could've pushed CGA, but ascent made a fairly reasonable offer that I accepted rather than drawing it out. They were wrong but with a young baby at the time (he was maybe a month old) I couldn't be bothered pushing it.

They offered you money, then they offered you more money for you to keep your dead product. That's compensation, which means they accepted your claim. Which means your swapping of HDD was fine.

timmmay

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#1750790 30-Mar-2017 17:05

I returned it, not that it's a particularly significant point.

Batman

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#1750793 30-Mar-2017 17:08

timmmay:

I returned it, not that it's a particularly significant point.

Ah I see. I'd say anything can be challenged. I bet all mobile phone retailers are trained to find moisture every time there is a warranty claim. So maybe one should not use the phone in places where humidity exceeds 40%. Of course not.

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