Fibre broadband - what happens to the connection if there's a power outage?

Forums › Spark New Zealand (including Skinny and BigPipe) › Fibre broadband - what happens to the connection if there's a power outage?

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#2941184 12-Jul-2022 16:10

quickymart: I seem to remember a UPS on sale in 2007 for around $130 that gave about 20 minutes of backup power. Would a similar type of device be sold today?

Check out the Constant Vigil link above. They appear to have a cheapie for $115, but I don't think it'd be gutsy enough to backup computers.

I've a couple of Dynamix UPSG750 SafeGuard 750VA that adequately power our computers, modem etc for around 15 minutes. When I get the new ONT I should be able to run it off those UPSs.

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#2941187 12-Jul-2022 16:22

nztim:

If you have no mobile service at your address or are considered Vulnerable you can get a UPS from your RSP (and they are bound by law to do so, 111 Contact code)

That's not quite what the 111 Contact code says. In essence it says that if you are particularly at risk for a number of reasons from a loss of phone service at your usual address as assessed by a person or entity familar with your particular circumstances you can apply to your RSP for a means of calling 111 during the service loss.

If you have good mobile coverage at your address and you own and can use a mobile phone at that address you will be advised that this is sufficient. The assessment process makes this very clear.

If you have a VOIP service that you rely on to call 111 AND you don't have mobile service that you can use (no network or no phone or physically unable to use the mobile) AND you are assessed as being a vulnerable consumer your Voice RSP is obligated to work with you to find a solution. If it's an emergency power supply for an ONT, router, ATA or phone it must last at least 8 hours. The requirement is on the voice RSP, not your broadband provider unless they are one and the same. There are very few emergency power devices on the NZ market capable of fulfilling the 8 hour requirement.

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#2941195 12-Jul-2022 17:06

https://www.pbtech.co.nz/product/UPSPWR2555987/Eaton-5E-Tower-UPS-650VA--360W-2-ANZ-Outlets-Line?qr=GShopping&gclid=Cj0KCQjwlK-WBhDjARIsAO2sErQl75QG5CW62NX_LFY2EWee6kf0FINVGFDGkI2vaKBggpT9FmgDb1YaAnWZEALw_wcB

After Mauricio's UPS comments, and recent power outages, have got one of these ready for the ONT. Also useful for other things besides ONT if required.

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#2941345 12-Jul-2022 22:24

How much uptime does that one provide? Despite scanning the page I couldn't see this information.

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#2941366 13-Jul-2022 06:46

AC UPS's are less efficient than the Constant Vigil products, I think, it removes the need for two voltage and AC/DC changes. A 7ah battery for the senty lite lasts about 7 hours. Mauricio says his UPS uptime is 30 mins, but he didn't say how big it is.

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#2941414 13-Jul-2022 11:21

timmmay:

AC UPS's are less efficient than the Constant Vigil products, I think, it removes the need for two voltage and AC/DC changes. A 7ah battery for the senty lite lasts about 7 hours. Mauricio says his UPS uptime is 30 mins, but he didn't say how big it is.

Has someone put the 7 hours to the test? $264 is not unreasonable to keep an ONT powered for that long

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#2941419 13-Jul-2022 11:54

quickymart:

How much uptime does that one provide? Despite scanning the page I couldn't see this information.

https://eg.eaton.com/ups-battery-runtime/en-au/5E650iUSB-AU?_ga=2.208553810.1582719903.1657669901-682374531.1657669901

I think the Chorus ONT's are about 23-27W draw? in which case this is roughly 1hr which I think is more than fine - if my power is out that long many things in the house will start complaining! - and for $90 its good value to me.

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#2941422 13-Jul-2022 12:07

Well our power was cut off on Tuesday for planned power pole replacement so everything was shut down in advance.

Typical it occur in middle of cold snap with rain pouring down outside and 6 C....

Spent all morning in bed with daughters switch. Finally got to try Zelda call of the wild I bought yrs ago. Quite good.

Better buy ups at some stage.

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#2941476 13-Jul-2022 13:04

antoniosk:

quickymart:

How much uptime does that one provide? Despite scanning the page I couldn't see this information.

https://eg.eaton.com/ups-battery-runtime/en-au/5E650iUSB-AU?_ga=2.208553810.1582719903.1657669901-682374531.1657669901

I think the Chorus ONT's are about 23-27W draw? in which case this is roughly 1hr which I think is more than fine - if my power is out that long many things in the house will start complaining! - and for $90 its good value to me.

Ummm, the plug pack is rated 12V and 1.5A, assuming the supply is slightly overrated I would suggest 12W is closer, my testing with other supply options has confirmed 10-12 is closer the mark.

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#2941484 13-Jul-2022 13:27

I have a Constant Vigil Sentry Integrated device for my ONT & router, and it keeps them up and working for several hours (the web site says "6 Hour Support"), which is enough for most urban / suburban settings - if your power is going to be off for more than 6 hours, probably your lack of phone & Internet is going to be the least of your problems.
It's small, unobtrusive, reliable, made in NZ and well supported.
Buy one, you'll not regret it.

I also have a UPS which keeps my desktop PC, switch & WAP going for about 1/2 an hour.
These devices are (of course!) a long way from where the ETP, ONT & router are, so I can't use one UPS to power everything.

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#2941503 13-Jul-2022 14:22

nztim:

timmmay:

AC UPS's are less efficient than the Constant Vigil products, I think, it removes the need for two voltage and AC/DC changes. A 7ah battery for the senty lite lasts about 7 hours. Mauricio says his UPS uptime is 30 mins, but he didn't say how big it is.

Has someone put the 7 hours to the test? $264 is not unreasonable to keep an ONT powered for that long

Yes, I did, years ago. It was 6-7 hours with the recommended battery size, which isn't huge, 6-8AH from memory. Stick in a 30AH battery (the size of a car battery) and it'll go for ages.

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#2941515 13-Jul-2022 14:56

PolicyGuy:
I have a Constant Vigil Sentry Integrated device for my ONT & router, and it keeps them up and working for several hours (the web site says "6 Hour Support"), which is enough for most urban / suburban settings - if your power is going to be off for more than 6 hours, probably your lack of phone & Internet is going to be the least of your problems.
It's small, unobtrusive, reliable, made in NZ and well supported.
Buy one, you'll not regret it.

I also have a UPS which keeps my desktop PC, switch & WAP going for about 1/2 an hour.
These devices are (of course!) a long way from where the ETP, ONT & router are, so I can't use one UPS to power everything.

How big is the unit? , what was reason for not going with the MK2 version?

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#2941527 13-Jul-2022 15:24

Stu1: How big is the unit? , what was reason for not going with the MK2 version?

My 10c worth ...

I use all 3 of the Constant Vigil devices in my SOHO.

The Mark I Sentry Integrated is the cheapest and simplest - 14 x 10 x 5 cm with 2 x 12V outputs <<< probably your best buy - small and user friendly
The Mark II Sentry Integrated is more complex and expensive - 15 x 10 x 5 cm with 2 x 12V plus 1 x 5V outputs

The Sentry Lite is my favorite - small and simple with an external 12V battery - 11 x 5 x 2 cm with 2 x 12V outputs - the larger battery gives a much longer backup time - but more space and more wires required.

Disclaimer: I have no connection with Constant Vigil.

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#2941540 13-Jul-2022 15:40

Thank you really appreciate the break down of options, I think I would need 6 hours max and need something small for a recessed cabinet , might look at option a :)

PolicyGuy

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#2941550 13-Jul-2022 16:06

Stu1:
PolicyGuy:

I have a Constant Vigil Sentry Integrated device for my ONT & router, and it keeps them up and working for several hours (the web site says "6 Hour Support"), which is enough for most urban / suburban settings - if your power is going to be off for more than 6 hours, probably your lack of phone & Internet is going to be the least of your problems.
It's small, unobtrusive, reliable, made in NZ and well supported.
Buy one, you'll not regret it.

I also have a UPS which keeps my desktop PC, switch & WAP going for about 1/2 an hour.
These devices are (of course!) a long way from where the ETP, ONT & router are, so I can't use one UPS to power everything.

How big is the unit? , what was reason for not going with the MK2 version?

Dimensions/Weight 147x100x50mm / 755g ( https://irp.cdn-website.com/c3ebd206/files/uploaded/Sentry-Integrated-Technical.pdf)

I bought my Constant Vigil Sentry Integrated about 3 1/2 years ago, before they developed the Mk2.
However, for a simple ONT+Router setup like mine, I don't need the extra features - and extra $100 - of the Mk2

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