Nokia 6265 SD card problem

Forums › Spark New Zealand (including Skinny and BigPipe) › Nokia 6265 SD card problem

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#26375 13-Jan-2006 18:29

zeroalpha: As for asking Telecom to swap the phone out... Eeeeekkk, I did that with the 6255, took me 7 months. They finally did it, but hell, its wasnt easy.

I had the 6255, and as well all know that is a biatch phone, took it back the day after I got it with problems. 7 months complaining later, I got in touch with the Stores Manager (like the manager of all stores) and after 5 days negotiating, settles on a new 6265 and I give them $300.00 Im feeling a litle ripped off right now.

All i managed with mine after all the problems was a supposedley new replacement from the repair agent, i only got it back 2 days ago after being wothout it for nearly 2months!!!!!! Expect this "new" phone has 42hours of calls on it. I should also note that it still doesnt send/receive MMS

zeroalpha:I feel you are speaking from experiance

All my experiences with the phone and Telecoms poor excuse for customer service have left a very bad taste in my mouth and i have gone from a very happy customer to very upset and angry over the whole affair to the point where i am considering legal action.

I had an Imation card that didnt work in my phone, worked fine in camera etc. Swapped it for a Kingston and it worked perfectly. I recommend you do the same!

skyplonk

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#26423 14-Jan-2006 11:20

Replace the imation mini-sd with a kingstion mini-sd.

I had the imation mini-sd (part number AD-0015-0060-3) and had the same issue. I swapped it for a kingston one (SDM/512) and had no more issues.

zeroalpha

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#26550 16-Jan-2006 13:33

Thanks for the advice guys.

Have ordered a Kingston card from Ascent today.

Telecom, would, without question, have to have the worst customer relations in New Zealand.

For a start, NO ONE wants to know about it. Its always someone elses problem. You get passed around from person to person, im assuming in the hope that you will eventually give up.

Like I said, it took me 7 months to get the issues with my 6255 sorted out. And only after I threatened them with laywers and TV (Fair Go and who ever else I could think of) I didnt want my phone repaired... I wanted a NEW phone.

I told telecom that I would just cancel my contract, and go to Voda unless it was sorted out, they informed me that I would still have to pay as its a contract and I still had over a year to go... After I spoke to my lawyer about this (was visiting on another matter) he told me that as Telecom had failed to provide the services detailed in the contract then THEY had actually broken the contract anyway!

Ok, Sorry, I know Im ranting. Im still pissed off about it. It took a LOT of time and effort to get it sorted, ( Hours and hours) and while I now have a new phone, I still feel really ripped off.

I feel like they still won.

I hate that.

zeroalpha

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#26614 17-Jan-2006 15:15

Just got a Kingston 1mb card.

Put it in and....

IT WORKS!

Thanks for all the advice guys.

Appears Imation cards simply wont work with Nokia phones (Well, the 6265 anyway)

Kingston works fine, phone found it straight away.

bradstewart

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#26615 17-Jan-2006 15:24

Good that it works. So how do you find the 6265 over the 6255? Be good to hear your view since you've been using it for a while? Any issues? Dont want to buy another messed up phone!

Jono

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#26622 17-Jan-2006 16:53

I also just got myself one of these puppies aswell!!

And ive got to say that i am Very impressed with the qulity and ease of use. (I just upgraded from the 6225).

The phone comes with a stereo headset aswell to listen to the radio and MP3 player/

Im going to purchase the 1G Kingston Mini SD card and will hopefully be able to plug the phone into my Home or Car stereo and use it like an IPod by getting one of these (Just ordered it off Ebay):

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=5851569804&rd=1&sspagename=STRK%3AMEWN%3AIT&rd=1

And something like this:

http://www.dse.co.nz/cgi-bin/dse.storefront/43cc676b02a20aa02740c0a87f990736/Product/View/C1240

Hopefully it works but feel free to prove me wrong!! Ill make a post when ive got everything sorted.

Other little accessories id like to get for it in the future are:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5854164254&rd=1&sspagename=STRK%3AMEWA%3AIT&rd=1

http://www.nokia.co.nz/nokia/0,,71869,00.html

s.joseph

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#26638 17-Jan-2006 21:59

Maybe off the topic but i have a 6255 whats wrong with it. The 6265 is a slider I think there'll be more wear and tear on it.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

bradstewart

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#26641 17-Jan-2006 23:17

s.joseph: Maybe off the topic but i have a 6255 whats wrong with it. The 6265 is a slider I think there'll be more wear and tear on it.

I have played with the 6265 a few times, just want to know from somebody who owns one. Dont get me started on the problems with the 6255. You are probably one of the few lucky ones who missed out on them. This is getting off topic so will start new thread on 6265

zeroalpha

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#26691 18-Jan-2006 13:44

Put it this way.

I took the 6255 back to Telecon, the day after I brought it with a bluetooth issue (was the first of MANY different problems)

I have had NO problems at all with the 6265 (aside from this card issue)

The camera works great (still and Vid) and at 2Mega Pixels, is about as good as you can get on a phone.

The only thing I have found is when accessing the Gallery > Card, its a little slow... not a biggie and its understandable.

Accessing the menus does seem a little slower on this phone the the others I have had, but while its noticable, its not really a problem per se.

The slider function doesnt worry me in the slightest. It seems a LOT better than the flip on the 6255, which was already starting to get weak and wobble after 7 months use. I cant see it being a wearing issue at all, any phones with moving bits will wear, but I really think the sliding rail will hold up well. (Fingers crossed)

A problem I had with the 6255 was volume when using a BT headset - There just wasnt enough of it. I would have assumed that it was the headset volume, but even with the phone and headset turned up full, it was still hard to hear it in a car. No such problem with the 6265 though. Which is, to be honest, really strange as the headset must only have a maximum volume... but really, it seems a lot louder when being used with the new phone. (Weird aye!)

I DID have one problem the other day. After being on charge all morning, I noticed a warnign on the screen -

" GPS ERROR, CONTACT SERVICE PROVIDER "

The only way to get rid of the warning was to remove the battery and reboot. Turning the phoen off didnt get rid of it.

Which worried me... considering that the thing has about as much to do with GPS as my left nipple. I did what it said and phoned Telecon, who, surprise surprise, had no idea what so ever. After getting passed around to 4 different people (one accusing me of dreaming I saw the warning on the screen), I sighed and gave up. Strange weird and typical Telecon.

What I have done, which I suggest everyone who buys a new phone from Telecon does, is do a diary of issues / problems and faults with the phone. Ok, call me *l, but if you have a history of repeated faults and issues, it will work FOR you. If you need to get heavey handed with them they HATE IT, when you can quote dates and times of phone problems, dates and time you spoke to someone about the problems etc... the HATE it. If you ever talk to Telecon, get the name of the person you are talkign tooand the reference number of the call, and write it down... in your phones diary. (Use paper, not any notepad type thing on the phone ;-) )

Honestly, it does seem a silly thing to do, but its gotten me a new phone... The 6265. (Oh, Did I mention I have already started a diary on this phone)

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