So I rang the Telecom customer service and was wanting to disconnect my services, as I have changed ISP and phone service. They asked if I wanted to log it through their web form which I opted for, they told me all was fine and that our services would be cut off on the 8th(they are still going). I have tried to follow up through the Telecom customer service ticket system but keep just getting told that it has been done by multiple different representatives.
Now I have received a bill for services from the 20/11/2013 - 19/12/2013, are their any Telecom reps that can help me here please?
Trusted
). System restrictions meant we could not process the churn until Chorus completed Snaps order which we've just forced from our side since Snap weren't able to do anything. This problem is now resolved and I've made sure the disconnection has processed.
