I have a few questions here that might help understand the problem. It is just my own interest, not in any way related to WorldxChange.
For this whole section, consider peak time as 5:30pm through midnight. You should answer all those questions even if you don't have speed problems.
1.Do you see speed problem ONLY at peak times?
2.Do you use a file sharing service based on peer-to-peer (P2P) technology?
3.When you see speed problems is the P2P program running on your network as well?
4.How do you notice speed problems (visiting a certain service, downloading emails, etc)?
5.If you use P2P programs have you considered running those ONLY outside the peak time or do you keep them running all the time?
6.How many gigabytes is your monthly traffic?
Please do not discuss answers. Please do not post anything but answers. Anything but answers will be deleted.