[WXC/VFX] Will going to fusion solve my snail speed?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Will going to fusion solve my snail speed?

lightup

13 posts

Geek

#25627 27-Aug-2008 13:39

Hey all
I am well impressed with the wealth of information passed on in this forum. I am just about to hook up with fusion and have a couple of questions I need answers to being very green in this area!
We are currently with telecom on the old go large plan with really poor speed 1393kbs/81kbs. I have been told by telecom that we go through 3 different cabinets with a distance of 4378m from the closest exchange with the last line stretched out making us more like a 5-6 km distance.
1. Will fusion give us more speed?
2. Can we keep the Go Large plan on the telecom line while we try fusion? (if we change from Go Large we can`t go back and at least we get unlimited downloading which we do alot of)
3. We currently have a 3com 3crwdr 100a-72 wireless modem (we run 3 laps and 2 desktops off). Whats our best option as far as hardware goes for fusion?
4. Are we better off starting from scratch or can we just connect something like Lynksys wrp400 or a PAP2T?

I was reading in the forums Coffee Baron sugested to someone looking at WAG54GP2 that they were better off going for seperate components?
Any help would be greatly appreciated.
Sorry for the bombardment but as you can see we`re in the dark ages here!

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#160143 27-Aug-2008 13:54

Lightup,

Due to the distance you are from exchange, you are not going to see much improvement in speed; though you will have much faster upload, and if your house wiring for the N-DSL connection is done properly, then I think you'll get a bit more out of your connection. Would pay to also check again and see if there is a closer DSL enabled cabinet too!

I do highly recommend the WRP400, and it gives you the option of connecting to any alternative broadband connection more easily in future. You can try this with your existing 3COM router initially (make sure you switch off wireless in 3COM, and have no other PC's etc connected directly to 3COM). If you then have issues with this setup, then swap out the 3COM for one of these:
Draytek DV2700e

As for keeping Go Large; if you have a second pair coming into your home, then you can do the "full install" option $149. A Chorus (Telecom) tech will come out and wire up a new line into house, thus you can have both connections simitaneously. (NB: don't number port at this stage, as that will collapse your existing connection + Go Large)

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lightup

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#160159 27-Aug-2008 14:26

Thanks for the promt reply and advise Coffee Baron
Excuse my ignorance but do you mean the only reason we need the full install is to keep the Go Large plan?
Do we need any physical work done if we go straight to Fusion?
Apparently we are already on the closest DSL enabled cabinet

coffeebaron

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#160178 27-Aug-2008 15:33

lightup: Thanks for the promt reply and advise Coffee Baron
Excuse my ignorance but do you mean the only reason we need the full install is to keep the Go Large plan?
Do we need any physical work done if we go straight to Fusion?
Apparently we are already on the closest DSL enabled cabinet

To keep Go Large running at same time as Fusion, you need two DSL connections = two phone line pairs. As Telecom Wholesale will not know where the second pair goes, the need a Tech to physically trace it back to exchange and hook it up. When changing from an existing phone or DSL connection to Fusion, Telecom does know where the line goes - ah, coz it's active; therefore they just switch it over (OK, yes a few other steps in the process too).

When I install Fusion for my customers, I also do some re-cabling work. This is highly recommended to keep you connection as reliable as possible. I.E. if your DSL connection drops out/in during a web page load, or email download; you may not really notice it. If your DSL drops out/in during a phone call, then you will instantly have a very poor (but misguided) opinion of VoIP.

Best way to setup Fusion is a new cable run from Demarc to router. Disconnect all other phone cabling at demarc; phones now dead. Connect VFX phone port back into a now dead phone jack. Phones now live again.

If you don't know how to do this, then unplug everything from all phone jacks, plug only DSL router into a phone jack, plug your phone directly into VFX hardware (maybe get a multi handset DECT phone). Or, get someone in to re-cable.

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Detruire

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#160194 27-Aug-2008 16:03

lightup: Hey all
We are currently with telecom on the old go large plan with really poor speed 1393kbs/81kbs

Do NOT switch to Xnet. That speed you're getting is around 3x the speed Xnet sinks to a peak times.

rm *

chriswiggins

413 posts

Ultimate Geek

#160216 27-Aug-2008 16:35

Detruire:
Do NOT switch to Xnet. That speed you're getting is around 3x the speed Xnet sinks to a peak times.

that is most likely his modem speed... I am currently trialing HSI (want to go to fusion) on our second line and trust me I can load youtube MUCH faster during peak than I can on Go Large... Xnet customers think they are getting slow speeds when they are actually quite good.

-1 for that answer

lightup

13 posts

Geek

#160220 27-Aug-2008 16:56

Thanks Coffee Baron.
We have already had a full install when we hooked up with telecom Go Large here a few years ago.
Two more Questions; Will being so far away from the exchange on the low speed we get here affect our voip? We also will need to use a portable phone will this be a problem?

coffeebaron

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#160229 27-Aug-2008 17:43

lightup: Thanks Coffee Baron.
We have already had a full install when we hooked up with telecom Go Large here a few years ago.
Two more Questions; Will being so far away from the exchange on the low speed we get here affect our voip? We also will need to use a portable phone will this be a problem?

Ah, briliant - if you've already had a full install, it will make any re-cabling easier - just snip out the master filter.
I have successful Fusion connections operating on 1.5-2Mbps DSL. But it does require some tweaking and a good hardware setup.

Here's some guidelines:
Greater than 3Mbps & less than 45dB line attenuation = Fusion should work very well.
Between 2-3Mbps & less than 50dB = Fusion should work OK
Between 1-2Mbps & 50-60dB = Fusion can work OK, but requires a good setup and tweaking
Less than 1Mbps & greater than 60dB = Fusion not recommended, unless you are a very light Internet user. You will have problems with any phone Vs Internet activity, DSL drop outs, etc etc.

So you are toward the marginal end of the spectrum, but with a good hardware setup and not thrashing the Internet connection too much while on phone calls, I think you'll be fine. BTW, there is a "Torrent" billing option: this gives you 75GB off-peak data, but exchanged for a slightly higher peak time data charge.

A good non 2.4GHz cordless phone will work fine.

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lightup

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#160231 27-Aug-2008 17:50

Many thanks. Time for a pow wow

knightrider

37 posts

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#160260 27-Aug-2008 20:12

Hey CoffeeBarron,

Thanks for the insight and information you have already provided. I have a further question:

How can I tell which phone jack is the Demarc one? And when you say run a cable from the Demarc jack to the router, do you mean by way of a standard phone extension cable? What length would be a realistic max? Would 10m be too long?

Thanks,

Donald

coffeebaron

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#160290 27-Aug-2008 21:56

knightrider: Hey CoffeeBarron,

Thanks for the insight and information you have already provided. I have a further question:

How can I tell which phone jack is the Demarc one? And when you say run a cable from the Demarc jack to the router, do you mean by way of a standard phone extension cable? What length would be a realistic max? Would 10m be too long?

Thanks,

Donald

NO NO NO to extension cables!

You need to find where the phone cable enters the house and identify the first jackpoint that it hits. You then need to chop off any cable that heads on to the other jackpoints. The ADSL router then plugs into that jackpoint with a short 1-2 meter lead. No extension, no filters, no adaptors.

If the location of this fist jackpoint is not ideal, then you need to run a new cable (CAT5e) from the Telecom demarc to where the ADSL router will live. Connect at the demarc to the incoming phone line from street, using gel filled joiners. Disconnect any other wiring. At the other end of the new cable where the router will plug in, connect up a new jackpoint. Plug ADSL router in here.

Bad house cabling is one of the most common issues that affect ADSL. If you are on a N-DSL connection running VoIP, it is essential to get this right. If in doubt, get a professional in to do the rewiring. (Self plug here - I cover the West Auckland area doing these installs

)

Hope that helps

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lightup

13 posts

Geek

#160464 28-Aug-2008 14:36

Hey Coffeebaron we are in your area on the outskirt hsn/Oratia border.
We would really like to come across to X net and preferably to fusion (love to kiss telecom goodbye) but still a bit scared to jump.Maybe we can hop onto River with the torrent option and see if our speed increases. The only thing stopping us doing that is if unsucessful Telecom wont let us back in to Go Large which is at least the devil we know with unlimited downloads (we easy do 30g a month working around the busy use times in the house.

Here`s our stats bellow. We seem to get between 1200 and 1650 kbs down and around 80 up.
Anyway we can get closer to our actual rates?

Thanks everyone for your input

Status
	Configured	Current
Line Status	---	SHOWTIME
Link Type	---	Fast Path

Data Rate
Stream Type	Actual Data Rate
Up Stream	97 (Kbps.)
Down Stream	1841 (Kbps.)

Operation Data
Operation Data	Upstream	Downstream
Noise Margin	12 dB	9 dB
Attenuation	65 dB	54 dB

Defect Indication
Indicator Name	Near End Indicator	Far End Indicator
Fast Path FEC Correction	0	0
Interleaved Path FEC Correction	1555	1250
Fast Path CRC Error	0	0
Interleaved Path CRC Error	3	3
Loss of Signal Defect	0	---
Fast Path HEC Error	0	0
Interleaved Path HEC Error	37	0

Statistics
Received Cells	199409
Transmitted Cells	26117

coffeebaron

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#160474 28-Aug-2008 15:06

You have very low upstream. You router may be connecting in RE-ADSL mode. Change you router setting so that DSL modulation will only connect in G.DMT mode. See if this fixes the upstream speed, if not there could be a fault.

Also, PM me your contact details if you would like me to come and test your line, and advise you on your options.

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lightup

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Geek

#160503 28-Aug-2008 16:16

Can`t find those settings anywhere in the router interface

coffeebaron

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#160512 28-Aug-2008 16:39

lightup: Can`t find those settings anywhere in the router interface

Just had a skim through the user guide, can't find it - so is probably a set of Telnet commands.
Ah well, flick me a PM if you want me to help further, I've got a few different routers etc to play with.

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knightrider

37 posts

Geek

#160558 28-Aug-2008 21:18

coffeebaron:

If the location of this fist jackpoint is not ideal, then you need to run a new cable (CAT5e) from the Telecom demarc to where the ADSL router will live. Connect at the demarc to the incoming phone line from street, using gel filled joiners. Disconnect any other wiring. At the other end of the new cable where the router will plug in, connect up a new jackpoint. Plug ADSL router in here.

Bad house cabling is one of the most common issues that affect ADSL. If you are on a N-DSL connection running VoIP, it is essential to get this right. If in doubt, get a professional in to do the rewiring. (Self plug here - I cover the West Auckland area doing these installs )

Hope that helps

OK, so I need to find the DMARC point and buy some CAT5e cable (without plugs on the ends) and join that onto onto the CAT5e cable with the gel joiners. On the other end of the CAT5e I need to put an RJ11 plug (using the same 2 wires as I joined onto the two wires at the DMARC), so that can plug directly into the router?

1.) Have I got the right idea above?
2.) Where do I get gel filled joiners from?
3.) The router is safe to be plugged into the raw lines from the demarc point, no filters or anything else (there is a yellow cylinder thing on the back of some of my jack boxes - are they not important?)
4.) which two "pins" on the RJ11 do I use to join the two wires on the CAT5e cable?

I take it we want to eliminate as many plugs/joins/cables etc between the DMARC and the router, and thats why we are not putting a BT plug on the end of the CAT5e and plugging that into the DMARC box?

I hope you don't mind all these questions!!!!

Donald

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