Every time I have had to call Vodafone it has been to get help with some part of Vodafone's crappy and unreliable
Sky Mobile TV service. Getting through to Cairo very quickly only means you will get to a polite but poorly trained person
who is most likely unable to help with your query.
Sorry Paul, your explanation on TV3, does not wash. It was corporate spin. Sure you may have some time wasters but many people like me only phone Vodafone when something breaks in your system. Oh, well back to my min. spend strategy with Vodafone. I was thinking about getting a 1GB mobile broadband plan, but if that's how customers are treated I'd sooner take my
notebook to a wireless hotspot. Maybe time for an Asus EEE?
Vodafone is not alone in its contempt for customers. What about cash back deals offered by HP, Acer, and others?
What a wonderful piece of customer focus. Fill in intrusive and time consuming forms and then wait 75 days for a cash
refund. What about giving an instant discount at the point of sale?? How about HP's software that is constantly trying to phone
home to monitor how much frigging ink their printer is using!!