Microsoft has been chastised in the last few days because of poor results and market share of its Windows RT-based device, the Surface RT.
Because the Surface RT is based on ARM processors there's no compatibility with existing Windows software. Companies and individuals buying those devices should've been warned, but can we trust people buying online to actually understand what this means, or can we trust sales people actually explaining this to customers.
The company is slashing the prices in the USA, and so far sold around a million Surface tablets - including both the Windows 8-based Surface Pro and the Windows RT-based surface RT.
The thing is... The Surface Pro is not a bad laptop (and the thin Touch Cover keyboard was a surprise to me in terms of responsiveness), and does a good job as a tablet. The Surface RT is not bad either but the lack of software had all the markings needed to tell the future.
I have always said the company should have its own hardware in the tablet and smartphone spaces. They pushed Windows Phone 8 hard to create a new paradigm in terms of user interface, which then (wrongly) extended into non-touch laptops and (correctly) to touch-based tablets.
What do you think? Microsoft Zune and Microsoft Kin again?