Problem running CD's burnt on my computer

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Technofreak

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#33275 5-May-2009 20:18

I have a HP Pavilion laptop with a Toshiba DVD-ROM SD-R2512 drive. I am running Windows XP home and use Roxio Easy CD & DVD Creator 6 to burn my CD's.

Yesterday I burned a CD. Once the burning process was completed I reinserted the CD. The computer started to read the CD then crashed with "Blue Screen" and then commenced to reboot. I thought that there was an issue with the disk or one of the files on the CD though I couldn't see why. I threw the CD into the rubbish

Today I reburnt the same data onto another CD with exactly that same result. I tried this CD in another computer and it worked properly. I burned the same data onto another disk using the second computer and that disk worked perfectly in my computer.

I then copied some photos from my computer onto CD. When this was reinserted it too caused my computer to crash in the same manner as before.

Do I have a problem with the Roxio software or with the CD-DVD drive or is there something else I need to look at?

I should point out that up till yesterday I had no problems burning CD's on my computer. I have made no changes that I am aware of.

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Batman

Mad Scientist
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#212653 5-May-2009 20:53

just exactly what kind of CD did you burn (twice)?

dawnraid

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#212654 5-May-2009 20:53

Um try and find some newer drivers for your cd drive? or rollback to older ones.

Ragnor

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#212668 5-May-2009 21:05

Sounds weird, give CDBurnerXP a go instead of the Roxio software:

http://cdburnerxp.se/

Technofreak

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#212675 5-May-2009 21:13

The CD had a couple of word files and a power point file.

The research I have done indicates that you don't need drivers for optical drives as windows has native support for them.

The wierd thing is that the drive will read Cd's created on other computers whereas CD's created on my computer will run on other computers but not on mine.

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rscole86

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#212680 5-May-2009 21:25

Have you used a different brand of disk?
What about just using XP's own built in CD burner, as opposed to Roxio.
Have you looked at updating the firmware on your optical drive?
Windows updates, were any done yesterday?

d3Xt3r

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#214486 12-May-2009 21:31

What about safe mode, does your computer crash in safe mode as well?

You could try uinstalling and reinstalling the drive (Open device manager, right-click and uninstall the drive, reboot)

Also, it would be helpful to post the exact error message you get in the BSOD. To note down the message (prevent windows from automatically rebooting), right-click the My Computer icon on your desktop, select Properties, and click on Advanced System Settings. In the System Properties window that appears, select the Advanced tab, click Settings under Startup and Recovery, and uncheck the box that says 'Automatically Restart.'

Technofreak

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#215434 17-May-2009 21:56

Today was the first time I have had to try your suggestions.

I haven't tried safe mode yet.

I did try uninstalling a reinstalling as you suggested and turn off auto restart. Next time I tried the CD the computer crashed.

This is what I got as an error message

BAD_POOL_HEADER

This was followed by a general message suggesting what to do it you had installed new hardware or software. Towards the end of the message was this;

there were three character that looked like miss shapen * followed by

STOP: 0 X 00000019 (0 X 00000020, 0 X 8335C630, 0 X 8335C648, 0 X 1A030001)

Perhaps this means something to you. It doesn't mean anything to me.

When I get some more time I was going to uninstall and re-install Roxio.

Thanks for the ideas so far.

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
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Pskonejott

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#215696 18-May-2009 19:56

It may be that the laser in your drive is going bad, I'm on my third drive now. I seem to get 400-600 disks per drive before they start degrading (the lasers) to the point I don't want to use them any more. In CD's and DVD's you have 2 layers of parity, not sure on the CD numbers but typically with a good drive and good DVD media you expect 5,000+ inner parity errors, a bad drive or media may result in 1,000,000+ inner parity errors (and a readable disk). You will find that although you can read it, as the disk dye degrades you will have more and more problems trying to read and it in more different drives. If a laser is failing you typically find that it not only produces bad disks but is also unable to tolerate these errors as well as a good drive. So you make a disk that works for a while then you can't read it but other machines can. Then a while later nothing can read it. Drives can fail in other modes, not following tracks properly resulting in dodgy disks etc.

Use Nero CD/DVD speed to do a disk quality check on a disk that you've just burnt, it will draw a graph showing how many inner parity errors and inner parity failures there are in each region of the disk. My understanding is that a PI error is a bad bit, a PI failure is something that inner parity can not correct. I believe the specs say for a DVD you should have not more than 4 PI failures in an ECC block but you will often get away with 8-10 and still be able to read the disk. Compare disks made by your drive to the other one that is producing good media and consider getting a new drive if you find you're getting high PI failure numbers...

Also, not all drives can run this test (or with all test options), you may need to try a few. I don't know what drives currently on the market are able to run this.

d3Xt3r

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#215725 18-May-2009 21:13

A Bad Pool Header error message usually indicates problems caused by device drivers either due to faulty drivers, bad RAM or storage media (HDD/CD etc). Of course, the media corruption could be caused by a failing drive, as indicated by the above post. But before trying the above, I suggest upgrading your drive's firmware, either from the HP website or from rpc1.org.