nathan:

nunz:

freitasm: 1.Are they able to login via webmail? Go to http://webmail.geekzone.co.nz (yes, it's a redirect, make sure it shows "Microsoft" in the SSL cert) and login there. If they can login and see their email the domain and server are working.

2."Autodiscover" means there's a DNS entry pointing your email domain name to the Microsoft servers, so when entering an email address during configuration (Outlook or Windows Phone for example) it automatically loads the configuration based on that information. If in doubt, you can use m.outlook.com as the server name when configuring.

Thanks for that.

Coming back to this post - a little fresher - I am still perturbed that two different servers have stopped responding. one looks like it was based in hong kong (from its name) and the other who knows where.

It would be a poor service that forces the IT guys to change server names every year on large numbers of mail clients.

I'm using the bog standard outlook.office365.com server names but the question I have is did MS start by using very specific names nad have now pulled configuratons back to the default standard?

Cheers
shane

we have always recommend you use autoconfigure

that doesn't mean that people have to follow the recommendations

Your mailbox will move around servers much more often that once per year.  That is the nature of a multitenant environment.  But you shouldn't notice this at all, its transparent to you