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Aaroona

3204 posts

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  #250555 26-Aug-2009 00:32
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phillw:
So, what if I just use the standard warranty till that runs out, then get the applecare extended warranty?

Or should I buy AppleCare right off the bat?


I am also an ACMT. You don't have to buy the Apple Care Protection Plan on the day you purchase, you have 12 months to choose if you want to purcahse it or not, so long as you purchase it within 1 year from the original date or purchase you will be fine, one day out and you can buy it but you won't be able to register it as you have purchased outside that 1 year time period.
My advice would be if you don't buy at the same time buy on month 11 if you still want it, makes the registration process much easier than when the year is almost up.
As a general rule portable computer will be pushed to the limits and more things could go wrong, lets say a logic board failed you would be looking at the cost of the computer almost, hence why a few hundred dollars spent now could save you a few thousand dollars later.


yeah that was my plan actually.. just wait till further down the track and then grab it on the 11th month.

Thanks for that.



nakedmolerat
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  #250565 26-Aug-2009 02:48
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Aaroona:
STI: Yes, but AppleCare also includes technical support to the 3 year period. With the standard one year warranty only 90 days of complementary telephone tech support is included. (not worth it imo)

As you know AppleCare can be purchased anytime within the standard warranty period.





Ahh thats okay. I more than capable without tech support anyway, so yeah, a waste of money.

Guess we'll see how it goes, i'll just purchase without the extended and worry about that later


Thanks for your help and clarification.


 

Apple products tend to fail after just over a year.... You can get cheap applecare from ebay.

irSilentone
74 posts

Master Geek


  #252045 31-Aug-2009 20:08
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I've had an experience with AppleCare which has changed the way i think about how Apple like to treat there customers.

I brought a 17" Macbook Pro in '07, Which i had paid $4799 for and then the $669 for the 3-year apple warranty, Around the middle of '09 The machine refused to spit out discs, when it ejected out the disc it would either eject a few mm or not at all. I then took it into Magnum Mac and they happily replace the drive and i had it back next day, I took it home and it was the same again, I took it back and they replaced it again. I did ask how much the replacement dvd drive was, it was around $700 fitted.

I thought at this point i should call Apple directly rather then dealing with Magnum Mac, Apple then replaced the DVD Drive again and the top-case because apparently it had collapsed, Then the graphics card failed in the machine.

I then rung Apple again.. This time they decided they would replace the Macbook Pro with one of the new ones! So i then shipped the old one off to Apple and in return they replaced my laptop. I then said to them i will purchase the warranty again, They then gave me a refund of the time left i had on the original laptop purchase which was cool.

Well worth the extra money if something went wrong, All 3 of my macs have 3 year warranties on em now :)

P.S

Any issues call Apple directly, Don't deal with Magnum Mac until Apple tell you to-do so, Deal with Apple Customer Relations with any issues as they have authority to issue replacements.


Hope this helps..



consolation
104 posts

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  #253492 6-Sep-2009 09:19
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Just my 2c. Unlike cga or generic 3rd party cover (eg Noel Lemming, harvey's etc), apple care covers you Anywhere on the planet. Having travelled a lot it's invaluable to be able to walk into an apple shop where ever you are and just get your gear fixed. So far it bailed my arse out in Thailand (despite evidence of laptop use on the beech, they didn't even blink), iPhone in Osaka and replaced mobo in an iBook way back in the day. My GF replaced: a logic board damaged by a power surge, keyboard with symbols worn off from her long nails, and a plastic casing on a MacBook showing some discoloration. So, IMHO, it's always been money well spent - just make sure you use it




--

I am not expendable, I'm not stupid and I'm not going. - Avon

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