Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
graemeh
2078 posts

Uber Geek


  #364224 6-Aug-2010 13:25
Send private message

nickd: @graemeh: Could you explain a bit more? It was my understanding that CGA supersedes the conditions of the warranty, or am I just getting the wrong end of the stick?


You are right, the CGA sets a minimum standard that can't be contracted out of for consumer sales.

The warranty can provide benefits that exceed those under the CGA (e.g. courier pickup and return of faulty equipment rather than making you bring it in and collect it).

My only objection to what you said was the bit relating to a warranty repair always including labour.  It depends on the warranty.

Let's imagine a situation where the crack is only cosmetic.  If this happens after 3 years (or even after 1) you may have trouble getting this fixed under the CGA but may be easy to fix under warranty.

If the crack makes the machine unusable then it would be covered by the CGA even well after the original warranty expired.

I hope I've made more sense this time around.



nickd

447 posts

Ultimate Geek


  #369247 18-Aug-2010 12:55
Send private message

Afternoon all. I'm reviving this thread just to let you know the outcome of this.
After a timely response to my email (11 days), the charge has been put down to human error & the labour was covered under warranty.

cgrew
860 posts

Ultimate Geek
Inactive user


  #369255 18-Aug-2010 13:08
Send private message

Very good. Mission complete, returning to base.



josephhinvest
1543 posts

Uber Geek

ID Verified
Trusted

  #369260 18-Aug-2010 13:23
Send private message

nickd: Afternoon all. I'm reviving this thread just to let you know the outcome of this.
After a timely response to my email (11 days), the charge has been put down to human error & the labour was covered under warranty.


Good news! (I hope it wasn't my service dept!!)

Cheers,
Joseph

nickd

447 posts

Ultimate Geek


  #369267 18-Aug-2010 13:30
Send private message

Onehunga. It's ok if it was you responsible, human error happens :-P

Ragnor
8219 posts

Uber Geek

Trusted

  #369296 18-Aug-2010 13:55
Send private message

I love happy endings

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.