Arrived yesterday after 174 days, almost 6 months. China post is not great, same with ePacket.

Did anybody try UBI recently?

Kookoo:

 

Nah, no card, and by now the Aliexpress app has two "failed delivery attempts" on the tracker. Which is rubbish because someone is always at home at our house, even if signature was required (which it isn't). Is there a way to find out who the last mile carrier is?

 

I have had this before of it saying failed delivery, I know it wasn't but then turned up via postie.

Last 6 items were ordered on the 9th Dec, and 4 of these were delivered yesterday 22nd Dec. Pretty happy with that.

ger0in:

 

Did anybody try UBI recently?

 

A few months ago ... 2 week delivery

It's too bad not so many vendor opt to use them.

"MPI Import Entry required"

has anyone had this on their parcel. Whats the process from here ?
Its been flagged as requiring a "MPI Import Declaration" , so stuck at the NZ border .

Its only $50 worth of hobby parts , speed controller, LEDs, small carbon frame .

miked:

 

Looking for advice. Ordered a carbon fibre seatpost on AliExpress. First time out on the bike with it fitted, the seatpost just collapsed near the top, (and left me with a painful seatless 30min ride home! Great workout for your legs!).

 

The carbon fibres there look very dry, so suspect it was a manufacturing defect with not enough resin on the layers to give it strength. (The seatpost crushed inwards at the top (crushed under compression), rather than snapping outwards (eg it didn't snap under tension), if you know what I mean)

 

Unfortunately due to illness at my end, it was already beyond the Aliexpress official dispute period by the time I fitted the seatpost and discovered this problem.

 

I raised a ticket to the seller who didn't reply for a long time. Several prompts to get a reply.

 

Suddenly after 6 weeks they replied "give pictures". Which I sent them.

 

One word reply "broken", to which I replied with info re-iterating what had happened.

 

Then I got a two word reply "sorry refund".

 

Now no further reply for the last 2 weeks (despite several messages from me). So this has been 10 weeks now since my first message to them, and I've got just 5 words from them. No refund though.

 

Any ideas on the way forwards? Guessing this is bad phrasing on their behalf, and they are actually trying to say "sorry no refund"?

 

It is a pretty rubbish result for a seatpost on its first outing on the bike, and the rest of it looks well built, so presumably is just a defect. But proving that, and getting any further traction. Is this a lost cause, or should I persist? What options do I have?

 

Thanks in advance.

 

Update to this saga.... I'd prodded them again just before posting the above, asking how to get my refund....and they have again finally replied with one word (I have 6 words in reply now!), which says "paypal".

Presumably they are saying I will get a refund via Paypal from them? Would you trust this? Is it safe to give them my paypal details? What would you do next?

miked:

 

Update to this saga.... I'd prodded them again just before posting the above, asking how to get my refund....and they have again finally replied with one word (I have 6 words in reply now!), which says "paypal".

 

Presumably they are saying I will get a refund via Paypal from them? Would you trust this? Is it safe to give them my paypal details? What would you do next?

 

If it's sent as a payment for a product, they can wait the required period of time and file a dispute with Paypal to get a refund because you didn't ship any goods to them.

A chance you will get a refund (and an even smaller chance of actually keeping it) is still better than nothing.

Thanks.

Yeah. That was what I was thinking too. I figured I would either see the refund or not. (No-one here can know which is likely... just guesses). From that angle, there is nothing to lose. I either get the money or I don't.

However.... I was also thinking about whether there is any risk to balance against that? Is is safe to give someone my Paypal email address? Are there any sensible precautions I can/should take? I guess I could change my email address on the Paypal account to a temporary alias... and then give them that instead. Then after it is all sorted, I can change it back. Is that sensible or a waste of time?

Am I just paranoid, or is there a risk there? This is a genuine question as I haven't really used Paypal much for many years now.... so just not up on the risk or safety of this (although I have an account I can easily use for this).

I think my paranoia comes from ebay purchases in the past, where my business paypal account's email address suddenly started getting heaps of spam sent to it after buying goods from China. That account at least had a unique address, which is why I knew where the spam must have come from, as it wasn't published elsewhere... whereas my home account is on my mail email address!

Thanks in advance for your thoughts.

Mike

neb: Ordered on the 19th, shipped on the 20th, arrived NZ on the 26th with the generic Cainiao free shipping since it wasn't urgent. The annoying thing is that of all the things that are on the way, this one is the least urgent since it depends on the things ordered 1-2 months ago that still haven't arrived in NZ yet.

That's always the case. I got an email from the council about my empty pool not being empty enough and gave up waiting on the 3rd order of bilge pumps from aliexpress and just bought the same thing in a different colour from bunnings for 3x the price. At least it says 3 year warranty so when it fails I should be able to get a couple of swap overs done like with the cheap heatguns a long time ago.

The third time the seller tried to get me to cancel the dispute promising they would send another shipment. Cant believe that some people fall for that crap on there.

Ordered from Aliexpress 23Dec
Arrived today, 31Dec .
Really unexepcted given the holidays .

So, it is possible to have goods sent here quickly . Freight was US17 though (cheapest option).
It is an Ali seller Ive used before , he allways uses fast courier services .

I see Chinese New Year is on the 1st of Feb, so about 3 weeks left to buy before the delays start back up.

sudo:

 

ger0in:

 

Did anybody try UBI recently?

 

 

A few months ago ... 2 week delivery

 

It's too bad not so many vendor opt to use them.

 

ta. my one arrived in 12 days, should be delivered on 1st of jan, but due to holidays came 4 days later. otherwise 8 days.

I also noticed that UBI generates NZ post native tracking number, the must have some sort of agreement.

I am choosing UBI where its available now

Special Line-YW.

Shipped on 30/12.
Arrive in NZ and customs cleared on 5/1.
Picked up by PostHaste on 6/1 and ... I always have week+ delay PostHaste in AKL :(

Anyone shipped a battery recently? ... whats a good shipping method.

The last battery I got shipped ended up touring through somewhere like Uzbekistan (for several months)

Need a new battery for my wireless mouse, so not a large one.