Broadband availability (reliability) standards

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FIFO

30 posts

Geek

#204346 28-Sep-2016 11:56

I'm doing research on the relative performance of broadband network providers when it comes to the reliability of their consumer-grade services (DSL, fibre). There is a lot of information on performance like speed, throughput, ping; but not much on up-time, ability to connect every time, connectivity at layer 2, end-to-end accessibility ...

Has anyone done some research in this regard? Do you have links to published comparison? This to include impacts from layer 1 and 2 faults like cable breaks, power failures, transport and aggregation, DSL electronics, etc.

E.g.

UK ISP 1 - 99.40% availability

UK ISP 2 - 98.70% availability

Linux

11399 posts

Uber Geek

Trusted

Lifetime subscriber

#1641723 28-Sep-2016 12:07

Truenet has good info on New Zealand ISPs but never seen anything for UK

Linux

jnimmo

1097 posts

Uber Geek

#1641725 28-Sep-2016 12:07

I did actually suggest this to TrueNet in their survey a few months ago, as it would be very useful information

FIFO

30 posts

Geek

#1641752 28-Sep-2016 12:38

Linux: Truenet has good info on New Zealand ISPs but never seen anything for UK

Linux

I used UK just as a random example. Any OECD metrics would serve me well.

Yes, something like Truenet, but for the reliability part, not the "speed" part. E.g. if Truenet could publish the percentage of times they could ping various points in the path to the Internet. Or how many minutes per month the modem was offline due to RSP/LFC/Chorus connection issues.

NonprayingMantis

6434 posts

Uber Geek

#1641772 28-Sep-2016 12:58

Don't know if true net would be able to do this as they only measure a small sample and can't tell the difference between an ISP being down versus just the local connection being turned off ( for example, a digger cutting through your particular fibre cable)