Acronis nightmare

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#2154188 3-Jan-2019 22:47

Rikkitic:

Jase2985:

you must be the unluckiest geek on here with all the issues you seem to have.

Sometimes I wonder about that as well, but I think anyone who plays around with this kind of stuff probably runs into the same kinds of things from time to time.

nowhere near as much as you seem to.

Rikkitic

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#2154189 3-Jan-2019 22:51

Jase2985:

that means nothing the drive could have errors on it. does the computer boot into acronis with out the dive plugged in? ie from the bootable CD/DVD?

Acronis is variable. Sometimes the CD boots correctly, often the computer does a cold reboot as soon as it loads. I have been able to get the restore function to work a few times but then the computer reboots when I try to navigate to the file. I can't remember if I tried booting with the drive unplugged but I will go through all this tomorrow.

That is all for now. I will resume this tomorrow.

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#2154192 3-Jan-2019 22:59

so your computer without acronis in the mix has issues with random reboots anyways?

Batman

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#2154193 3-Jan-2019 23:00

When I first read the first post I had assumed acronis was just an innocent bystander until proven otherwise. Has not been proven otherwise.

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#2154195 3-Jan-2019 23:17

Did you get Acronis to verify the backup file when you first did the backup? This is one key step that is often omitted because it is time consuming.

Taking the option to verify the backup does ensure that a number of write errors are caught immediately. If you wait until the time when you actually need to depend upon the verity of the replication process then many problems are discovered too late to rectify them.

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#2154251 4-Jan-2019 10:17

Jase2985:

so your computer without acronis in the mix has issues with random reboots anyways?

No. Only when I try to run Acronis. Sometimes it shuts down the computer as soon as it loads, other times it starts okay but shuts the computer down when I navigate to the folder. The shutdown is instantaneous and total, like pulling the plug.

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#2154252 4-Jan-2019 10:18

Hammerer:

Did you get Acronis to verify the backup file when you first did the backup? This is one key step that is often omitted because it is time consuming.

Taking the option to verify the backup does ensure that a number of write errors are caught immediately. If you wait until the time when you actually need to depend upon the verity of the replication process then many problems are discovered too late to rectify them.

No. Of course I did not. We live and learn I suppose. But this doesn't seem to be related to the backup files. Acronis goes belly-up before I can even get to the files.

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#2154254 4-Jan-2019 10:29

So, it's another day and I will try again. Right now I am copying one of the back-ups to another drive. It will take awhile as it is an older external USB drive. We will see how it goes.

As an added note, I do not use expletives and Acronis in the same breath because this is the only issue I have had with it. From the beginning there were problems with random behaviour and I found it awkward to use. Macrium is so much better. Since encountering the current problems I did some quick research and Acronis seems to have an entire library collection of dozens of different versions, most with limited or no backwards compatibility or even compatibility with each other. It looks like a confusing mess to me. No wonder it doesn't work worth a damn.

Fortunately, these back-ups are no longer precious to me. I would like to extract some historic documents so I can delete them to make room on the drive but if Acronis makes that too difficult I will just resign myself to it and delete them anyway. Thanks everyone for thinking with me on this.

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#2154262 4-Jan-2019 11:00

Okay maybe I should backpedal a bit. I just tried the copied .tib file and everything worked exactly as it should, no problems at all. Clearly, there was some kind of interaction going on between the software and the other back-up drive. I don't know what it could be. The other drive works perfectly with every other bit of software I have ever used on it, no errors, no hiccups, nothing. It is also the drive that the backups were originally made on. So I guess it is just another of those computer mysteries.

Anyway, it is working now so thanks again to everyone for the suggestions and (maybe) a muted half-apology to Acronis. At least I can read my files now. All is well that ends well.

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#2154264 4-Jan-2019 11:05

Many backup drives come with an auto run script that I'm guessing was the issue. I usually immediately reformat these backup drives before using them.

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#2154360 4-Jan-2019 13:07

"No wonder it doesn't work worth a damn. "

your issue isnt related the the functioning of the software, millions of people use it. your issues is something to do with your setup or your boot media is bad.

its also not confusing, well at least not the 2014 version i use, put it in select backup or restore, select the file or what to save and where, and what type of backup then select go. nothing confusing there.

run a scan disk on that drive to see if has errors.

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#2154366 4-Jan-2019 13:17

I will scan the drive when I get to it. As far as the software itself goes, even if it is not faulty, and I'm still not 100% sure of that, it is also largely a matter of taste. Different people prefer different things and different things work differently for different people. I'm just glad I found a solution but I still feel happier with Macrium and will stick to that in the future.

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#2154530 4-Jan-2019 18:30

Batman: I usually immediately reformat these backup drives before using them.

I do this for every new drive because it avoids having to investigate those drives to see what is non-standard about the default configuration. That way I get my standard bare-bones configuation and labelling.

Backup drives are expected to have the advertised pre-installed software but there's a fair amount of stuff that is hidden and not publicised.

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#2154531 4-Jan-2019 18:36

I think you have to format new drives anyway hence I mentioned those backup drives because they come preformatted

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#2154533 4-Jan-2019 18:53

Ive had backup things freak out about the 4k sizing on some older externals that were done that way to be compatible with XP.

Hell, you couldnt even mount a VHD on those drives back then because of that. New drives that present at a GPT partitioned 512 byte sector size like an internal does have been no worries for me.

Richard rich.ms

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