This is the official reply I got from Sony. they did not even begin to try to diagnose the problem, this is the first mail they sent to me. I guess the official position of Sony is that their products do not work with any products from other companies. However they act like their products are working and that it is the other manufacturers product that is not. Maybe they should put this on to their marketing brochures
does anybody know if it is possible to ActiveSync using wireless LAN instead?
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Thank you for contacting SONY Online Support.
SONY does not provide device drivers, support or troubleshooting for the installation, configuration, or compatibility issues of third-party hardware. Nor do we assist with the installation, configuration or troubleshooting issues of third-party software applications. We are available to assist in resolving technical issues with SONY supplied hardware and software only. As such, SONY can not warrant nor guarantee the usability, or functionality, of any third-party hardware or software installed into our VAIO systems.
We recommend you contact your third-party manufacturer for all support and troubleshooting on the correct installation, configuration and device drivers required for their product(s). We are certain they will be happy to help you.
NOTE: SONY does not make any warranty or representation with respect
to the performance, suitability or compatibility of products
manufactured by third-parties (other than those originally
installed with your VAIO. SONY disclaims any representation or
warranty that products from third-party manufacturers are
compatible with any combination of SONY and/or non-SONY products.
Third-party manufacturers and/or their resellers are NOT
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Thank you for the opportunity to be of assistance.
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It is possible to use wifi to do hotsync on the ipaqs. I have'nt tried it though as my 2215 does not have built-in wifi, but I was thinking of getting a wifi CF card for this and other purposes.
For now I've bought a Belkin bluetooth adapter for my Sony Z1RA and given up on the Sony Bluetooth adapter. The Belkin works beautifully and gives a lot more services too. The only drawback is that its physically bigger and longer than the Sony adapter - but hey, it works.
would you like to hear about my problems with using WiFi too? My WiFi adapter is missing the options to set up an ad hoc network. I am using the most updates any drivers and of course their help is as you would expect their help to be after all this experience.
So, is it possible to buy different software to work with the Sony hardware? It seems to be a waste of money to buy a second Bluetooth adapter. Why did I spend all this money on a built-in Bluetooth and WiFi solution in the first place then?
I have successfully Syncronised my Sony Vaio SRX51P/B with my Smartphone using Bluetooth activesync and I am so chuffed! :)
Would you like to know what I did to fix this current issue?
OK then I will tell you.
I was frustrated with the Bluetooth situation too, I couldnt activesync via it and I couldnt use the BT LAN AP to surf the net. So I grabbed a DLink DBT-120 Bluetooth USB dongle, swtiched the BT/WIFI to WIFI only, installed the software that came with it and then plugged it in. It recognised the device fine, I could activesync and connect to the BT LAN AP. Great so its definately the VAIO thats at fault.
Now I know what you're thinking, "Yeah, so what you can get it working with an external BT USB device, thats great, but we want to use our internal BT adaptor". Well so did I, so I proceeded to remove the DLink adaptor, shutdown the Bluespace and restarted it, didn't work so I set the WIFI back to BT/WIFI and tried again, didnt work, so I rebooted. Bluespace comes up with error, cant talk to Bluetooth hardware. I am thinking oh bugger it, now I will have to reinstall.
Then a new piece of hardware was found, a "Bluetooth multiport module by Compaq". Odd I thought this is a Sony, ah well.
Then I had a thought, I wonder what would happen if I open up the My Bluetooth Places icon that the DLink software installed. Oh, well I wonder what would happen if I do a search for BT devices, ooooooooh , I wonder if I can pair, ooooooooooooooooooh , I wonder if I can activesync
So there you have it. It can work. Oddly enough you HAVE to have the Bluespace software installed and running or nowt works. Oh and it will pop up with an error after loading saying it cant talk to the hardware, at that point just minimise bluespace and use the other software that was installed by the DLink.
This may even be possible with other software. I have done the first bit now you people run with this and see what is possible.
Enjoy. Oh and Sony, whereever there is a problem there will always be a solution.
I tried your fix but fell at the first hurdle -whilst installing the D-Link BT software. For some reason the software install's fine onto my PCG-TR1MP but when I plug the D-Link USB BT dongle in and hardware wizard kicks in to ask to find the following file: bth_oobc.dll
I'm not sure if this dll is for the Sony BT or the D-Link. Either way - when I navigate to find it (its in three places on my PC) the screen just flashes when I click ok and wont progress any further.
I thought it might be because the .dll had loaded at start-up so I removed Bluespace from the start-up folder and rebooted - nope - still wants this .dll but isnt happy when I navigate to its location and select it.
Any ideas ? Do you think I should remove the Sony BT hardware first ? Perhaps - even though its switched off - it still recognises it ?
Well when I switched the internal bluetooth back on it recognised it on mine as that "Bluetooth multiport module by Compaq" (it finds it as a USB device oddly enough too) and already seemd to have the drivers available for it.
Keep the DLink adaptor out, leave the Dlink software installed makesure bluespace runs on startup and make sure the switcher is set to enabled bluetooth (dont know if there is a hardware switcher on your lappy), then reboot and see if bluespace says it cant talk to the hardware (cant turn power on) then use the dlink bluetooth neighbourhood searcher to see if you can browse for devices. (i found it worked better viewing it via windows explorer)
The DLink software seems to be from Widcomm. http://www.widcomm.com
Hi all, I have managed to get a succesfull ActiveSync using bluetooth between my Sony VAIO PCG-Z1XSP and IPAQ 4150. This is what I have done to achieve this:
First of all: thanks to Starfury, he pointed me to the right direction.
Secondly, many thanks to Jon Scaife, that provided the download and instructions for installing the Widcomm bluetooth driver stack, software that does work for bluetooth!
Ok, so how to proceed:
- First, remove Bluespace NE, the Virtual COM driver and any other bluetooth drivers you can find in Device Manager.
- Secondly, download the Widcomm driver stack (from IBM). I have used version 1.4.3.4 (01/14/2004).
- Basically you should first try the instructions that Jon gives on his web site. But at first the hardware was not recognized until I made a change to the BTWUSB.INF file. I changed it as follows:
In section [ControlFlags]
Comment the following line
;ExcludeFromSelect = USB\VID_1310&PID_0001
now add this line:
ExcludeFromSelect = USB\VID_044e&PID_3003
In section [WIDCOMM], change following lines:
Comment the following line
;%CSR.DeviceDesc%=BTWUSB, USB\VID_0A12&PID_0001 ; CSR VID&PID
now add this line:
%CSR.DeviceDesc%=BTWUSB, USB\Vid_044E&Pid_3003 ; CSR VID&PID
Together with the other instructions this lead to a working Bluetooth set on my VAIO, using only the IBM (WIDCOMM) driver stack. You get a My Bluetooth Places icon on the desktop and in the taskbar.
When the driver installation still fails (it did for me the first few times), this is because Windows XP will keep recognizing the bluetooth hardware and installing the Microsoft signed drivers automatically instead of the WIDCOMM driver. You should get a "Bluetooth Devices" section in Device Manager, and under it only one item called "CSR USB Bluetooth Device" (driver: c:\windows\system32\drivers\btwusb.sys). It is possible to do a "Update Driver" on the sony bluetooth device and then choose the driver from the installation path of the WIDCOMM setup directory manually.
Ok, so now I have a FULLY FUNCTIONING bluetooth implementation, now how to enable ActiveSync? Well, I used the exellent bluetooth guides on this site.
Only one addition to the guide: make sure you cancel any serial connection that the computer tries to make to the IPAQ. Then start a fresh ActiveSync connection FROM THE IPAQ! This resulted in a succesfull synchronisation (using ActiveSync 3.7.1).
"I got it going as well on a sony vaio PCG-Z1VA, Activesync, vaio bluetooth and pocketpc. I had problems with windows XP pro tring to always use the microsoft drivers instead of the WIDCOMM driver.
Some clarification on how to force a driver change.
Follow the steps as above to get the IBM(widcomm) bluetooth software installed. Must run patch and replace dll and exe, nothing harmful. If things don't work then its possible that you are stilling using the MS drivers.
1. Go to the device manager->blue tooth device->Update driver.
2. Select Install from a list or specific location from Hardware Update Wizard
3. Select Don't search. I will choose the driver to install
4. Select have disk and browse to btwusb.inf (may have being modified to match PID/VID)
5. Then follow the prompts
I'd like to thank all who figured this one out and posted responses.
I had the same problem with my Z1VA "syncing" with my new 4155.
Ditched the BlueSpace (which also caused unexpected reboots of my laptop) with Widdcomm and all is well. Had the same issues mentioned above with the MS driver tring to take over after the install, but with a little persuasion, the CSR device is there and I can HotSync just fine.
WooHoo! I got it to work! I have an older sony Z1RA, so I had to buy a USB adapter. I bought the Sony BT adapter because I thought there would be no problems with compatability. It came with Blusespace, which was useless. So I followed the instructions by Starfury, ebe and John Scaife, and now it works perfectly. Thank you guys!
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