PS3 network still down :(

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#464201 1-May-2011 16:51

There are a lot of people posting on the net there is a press conference coming up very shortly.

http://www.irwebcasting.com/live/110501/02/index.html

I can't find the official announcement of this but sounds reasonable it is actually sony.

dontpanic42

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#464218 1-May-2011 17:21

LennonNZ: There are a lot of people posting on the net there is a press conference coming up very shortly.

http://www.irwebcasting.com/live/110501/02/index.html

I can't find the official announcement of this but sounds reasonable it is actually sony.

It's live now. @ 2011-05-01 - 17:21

dontpanic42

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#464411 2-May-2011 10:59

Just reading through the details of the "keeping customers happy" package that Sony has announced they will be offering to make good on this situation.

There was one bit in there that said Sony
"...notified the owners of 10 million accounts that their personal information, potentially including credit card information, had been compromised in the attack."

I assume I would have been one of those 10 million account holders whose credit card details may have been compromised, as I had my credit card details on my PSN account, however I have yet to receive any email(?) to notify me of this.

Has anyone else had this mysterious email?

lyonrouge

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#464414 2-May-2011 11:02

I received "an email" but discarded it as I trust no unsolicited email. I'm waiting to log back on to my account to get some verification of what is happening. I attempted to obtain information from the Sony website but none to be found.

LennonNZ

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#464422 2-May-2011 11:23

I presume you have not looked at www.playstation.co.nz ?

lyonrouge

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#464426 2-May-2011 11:28

I looked here http://qriocity-en.custhelp.com/app/answers/detail/a_id/1432 (started at sony.com, redirected to NZ and navigated to Qriocity), but no eta nor clear statement on remuneration.

vinnieg

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#464442 2-May-2011 12:11

lyonrouge: I looked here http://qriocity-en.custhelp.com/app/answers/detail/a_id/1432 (started at sony.com, redirected to NZ and navigated to Qriocity), but no eta nor clear statement on remuneration.

Apparently the remuneration/compensation is:
- Possibility that Sony will pay for any replacement credit cards(at their discretion)
- 1 month of Playstation Plus+ for free
- 1 month of Qriocity for free
- Some form of software(not yet sure what it is)

I hope they are also giving some free credit onto the PSN network. Since it's going to cost us money to reload our cards back on?

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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LennonNZ

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#464444 2-May-2011 12:17

As I've said.. www.playstation.co.nz and there is a link to their official update.

Are you trying to be "difficult" ?? You deleted their official email explaining the problem?

If you try and log into www.playstation.co.nz it also links to all the official information as well

paulspain

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#464445 2-May-2011 12:18

After Sony announced they'd be rebuilding the PlayStation network it seems they're getting back up very quickly. I guess that means they haven't rebuilt it from scratch which is probably a good thing as that would likely take months.

vinnieg

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#464446 2-May-2011 12:20

paulspain: After Sony announced they'd be rebuilding the PlayStation network it seems they're getting back up very quickly. I guess that means they haven't rebuilt it from scratch which is probably a good thing as that would likely take months.

Yeah, I'd happily just create a new profile and sync my trophies to it, rather than wait another week. But the amount of new hardware and security measures they are putting in according to the conference would have taken the last couple of weeks to implement

Oh well, better to be safe than sorry!

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

dontpanic42

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#464905 3-May-2011 15:30

Poor Sony.
They've been hit again.

http://www.engadget.com/2011/05/02/sony-woes-continue-as-soe-confirms-data-breach/

Oh dear. :(

crackrdbycracku

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#467073 9-May-2011 12:09

Hi all,

I have recently been on edge about buying a new console and was looking seriously at the PS3. Once long ago I owned a PS2 and loved it ... blah blah ... [insert rosey nostalgia here]

So, the recent hack has got me thinking. Should I even consider PS3? Is this 'a Sony thing'? and I should take my hard earned else where? Is this something that will eventually happen to all networked consoles with accounts and it doesn't matter which I should buy?

Are other considerations such as the games and the control scheme more important than the results of this hack and the response when deciding to buy a console?

How do people who actually own PS3s rate the Sony response? Do you think anybody else would have done better? What would better mean?

Yeah, I get that the hack was bad, but is it stupid to give out your credit card details to any network like this? Or doesn't it matter because you are covered by the card Terms and Conditions or the network Ts&Cs?

With what you know know would you still have bought a PS3, would you do anything else differently? Such as not using the PSN? Is not using PSN a choice? or a viable choice?

Any and all thoughts welcome.

Jack

Didn't anybody tell you I was a hacker?

vinnieg

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#467088 9-May-2011 12:49

crackrdbycracku:

Ps2 - PS3 upgrade is best if you prefer the controller. A lot of playstation users find the Xbox controller a bit big in their hands. That said, I can use both, I've owned both and I also have a Windows Xbox360 gaming Pad

Depends what you want to consider it for:
Gaming - yes, Media playback - Yes, blu-ray - yes, Gardening/General household chores - no, Spending time with family - sometimes

Is this something that will eventually happen to all networked consoles with accounts and it doesn't matter which I should buy? This could happen to XboxLive, they have had outages, but not quite as long as this. I think console providers will probably be much more secure after this

Are other considerations such as the games and the control scheme more important than the results of this hack and the response when deciding to buy a console?
For me, games come first. Gran Turismo is one of the biggest reasons I went with the PS3. but after a while this wore off and I purchased games that I could have easily gotten on the Xbox. Singstar however for the wife/family is good and the Wii and Xbox equivalents don't really match

How do people who actually own PS3s rate the Sony response? Do you think anybody else would have done better? What would better mean?
I think it's been fine. Their initial response was fast. However I know that they are dealing with multiple large databases and rebuilding those as well as implementing the security side, will take time. And as a playstation user i accept that. Plus with the playstation being off, I've been doing more in the house...like finishing off my kitchen renovation :)

Yeah, I get that the hack was bad, but is it stupid to give out your credit card details to any network like this? Or doesn't it matter because you are covered by the card Terms and Conditions or the network Ts&Cs?
You give it out to: XboxLive, Amazon, Ebay, Steam, iTunes...there isn't much difference. They all could be hacked too. Your credit card covers it, just don't use a debit card. Since it costs to investigate things on debit cards

With what you know know would you still have bought a PS3, would you do anything else differently? Such as not using the PSN? Is not using PSN a choice? or a viable choice?
I wouldn't have done anything differently. If anyone is scared about using their credit card on it. They could just buy PS Network cards from most retailers. I however don't mind. My credit limit is pretty low and I use it only for paypal/playstation purchases. As soon as I heard the network was hacked, I rang the bank and they immediately cancelled it. I also never put in real birth dates and use different older passwords for my playstation account.

Any and all thoughts welcome.

Jack

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

vexxxboy

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#467118 9-May-2011 14:11

im not to worried about it as i never give my correct date of birth and address to any site that doesnt need it and i never gave them my credit card number and i have at least 5 accounts with them, all with different hotmail Email accounts.

Common sense is not as common as you think.

vinnieg

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#467151 9-May-2011 15:33

PSN blog apologises about the latest delay(Should've been up in the weekend and states that everyone will receive a choice of 2 free games(from 5 they are offering, which ones haven't been discussed...)

Just hope that offer doesn't crash the servers....imagine 30 million people accessing the free game downloads at the same time

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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